I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more
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Review summary
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I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more
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I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more
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Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more
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Company details
About Rx Pros
Written by the company
Schedule Your Free Consult
RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments.
We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care
from the comfort of your home.
We are a LegitScript certified telemedicine pharmacy.
Learn more:
https://www.legitscript.com/websites/rxpros.com/
Contact info
United States
- 8554953050
- support@rxpros.com
- rxpros.com
4.6
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied with the consistent…
Very satisfied with the consistent results and ordering process, shipment speed
4 May 2026
Reply from Rx Pros
Dear Elizabeth,
Thank you for your kind words. We are very happy to hear that you are satisfied with both your results and the ordering process. Consistency with shipping and communication is extremely important to us, so your feedback truly means a lot.
We appreciate the opportunity to be part of your journey.
If you ever need assistance or have questions, please feel free to call us anytime at (855) 495-3050.
The Rx Pros Team
Rip off since April 11.
I have been waiting since April 20 to settle this issue, today is May 4. On April 11 I received a warm product, when I called they said to throw it away and they would replace it. After multiple calls still nothing,just the same run around " we will expedite it and get back in 24 to 48 hours", DO NOT buy from RXPROS!!!
11 April 2026
Unprompted review
Reply from Rx Pros
Charlene,
We’re truly sorry for the frustration and delay you’ve experienced. If you were instructed to discard a shipment because it arrived warm, then the replacement process should have been handled much more quickly and clearly than what you described.
We completely understand why hearing repeated promises of “24 to 48 hours” without a resolution would be upsetting, especially after waiting since April 20. That is not the level of service we aim to provide.
At this time, we are unable to locate your account using the Trustpilot username alone. We have requested your identifying information directly from Trustpilot so we can match this review to your account, review the replacement request history, and follow up with you directly regarding the status of the replacement or resolution.
Once we receive that information, a member of our team will personally review the situation and contact you.
The Rx Pros Team
Do not use this company is a scam
Do not use this company is a scam. They delivered my three months worth of prescription to a completely wrong address, which is verified and want to charge me a re-shipping fee for a product I never even received and again it is documented that it is not at the correct address they provide no support.
4 May 2026
Unprompted review
Reply from Rx Pros
Dear Ashley,
We absolutely deny that RxPros is a scam. We are a legitimate U.S.-based telehealth provider and take delivery concerns very seriously.
If a package is marked delivered to an incorrect address, we immediately review the tracking details, the address submitted at checkout, and the carrier’s delivery confirmation. In many cases, carriers mis-scan, misdeliver, or GPS-mark packages incorrectly, which requires a formal carrier investigation before any replacement can be issued.
We never want a patient to be without medication, but once a prescription has been compounded and shipped, we must follow carrier claim procedures. If a package is confirmed misdelivered by the carrier, we work toward resolution.
Please fill out the information request form on Trustpilot so we can securely access your account and review the shipment details directly. We are committed to resolving legitimate delivery issues.
The Rx Pros Team
Great experience!
My experience with Rx Pros has been a very positive one compared with some other companies I’ve dealt with. The price is very competitive and the customer service is good. I am very happy with the results I am getting.
4 May 2026
Reply from Rx Pros
Dear Beverly,
Thank you for your thoughtful review. We are so glad to hear your experience with Rx Pros has been more positive compared to previous providers and that you are happy with both the results and the value of the program.
Hearing that you are getting good customer service and strong results is exactly what we hope for every patient.
If you ever need support or have any questions moving forward, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
Every time I have had a question
Every time I have had a question, the team has been extremely responsive. I get answers quickly and the process is easy!
4 May 2026
Reply from Rx Pros
Dear Adina,
Thank you so much for your feedback. We are glad to hear that our team has been responsive and able to answer your questions quickly. We know how important communication is during this journey, and we truly appreciate your trust in us.
If you ever need anything at all, please feel free to call Rx Pros anytime at (855) 495-3050. We are always here to help.
The Rx Pros Team
I like how product has help me but…
I like how product has help me but sometimes I wish they would give discounts if you continue with this
4 May 2026
Reply from Rx Pros
Dear Deborah,
Thank you for your thoughtful feedback. We are glad to hear the product has been helpful for you and we appreciate your suggestion regarding discounts for long term patients. Feedback like this is very valuable to us as we continue improving our programs and offerings.
We truly appreciate your continued support and trust in Rx Pros.
If you ever need assistance or have questions, please feel free to contact us at (855) 495-3050.
The Rx Pros Team
RxPros has been a great experience
RxPros has been a great experience. The reps and providers have been easy to deal with and deliveries have gone smoothly and efficiently.
4 May 2026
Reply from Rx Pros
Dear pbucilla,
Thank you for your kind review. We are very glad to hear your experience has been smooth and efficient and that our representatives and providers have been easy to work with. That level of support and consistency is exactly what we aim to provide.
We appreciate your continued support and trust in Rx Pros.
If you ever need assistance or have questions, please do not hesitate to contact us at (855) 495-3050.
The Rx Pros Team
I had some issues and they took care of…
I had some issues and they took care of it right away
4 May 2026
Reply from Rx Pros
Dear Sherry,
Thank you for your feedback. We are glad we were able to quickly resolve the issues you experienced. We know how important it is to feel supported and taken care of when concerns come up.
We truly appreciate your patience and your continued trust in our team.
If you ever need anything in the future, please feel free to give Rx Pros a call at (855) 495-3050.
The Rx Pros Team
Worthless customer service
Worthless customer service.
1) The chatbot doesn’t know what it is doing. As with many AI inquires, it tells you one thing which turns out to be incorrect. When you call it on it, it tells you another thing that is incorrect. Everyone it acts like it is the authority on the subject.
2) You cannot speak to anyone. You call and get an annoying AI who will not connect you with a human being, no matter what you do or say.
3) Eventually, they may have a human write you back through the app and give a call, but don’t miss the call because you cannot call back and get that person- just the AI. When you respond to the message in the dashboard (supposedly human), they don’t response back- so no way of knowing if they got your message and/oe if your issue is being resolved. So far, this company is just as bad as the rest of these pop-up, profit-only, garbage GLP companies.
4 May 2026
Unprompted review
Reply from Rx Pros
Dear MattR,
We’re sorry to hear that this has been your experience. That is not the level of service we aim to provide.
Our AI chat system is designed to route inquiries quickly and efficiently, but it should never create confusion or provide conflicting information. If that occurred, we understand how frustrating that would be. When a case is escalated to a live team member, you should absolutely receive clear follow up and confirmation that your concern is being handled.
We also understand the frustration of missing a callback and not being able to reconnect directly. That feedback is fair, and we are actively working on improving how patients can reconnect with support after a call attempt.
We are not a pop up company, and we do not operate as a profit only organization. We are a legitimate telehealth provider working with licensed medical professionals and U.S. based compounding pharmacies. We serve thousands of patients successfully, but that does not mean we ignore concerns like yours.
Please fill out the information request form on Trustpilot so we can securely access your account and personally review your case. We want the opportunity to address this properly. You can also reach RxPros customer support at (855) 495-3050 during business hours.
The Rx Pros Team
The process was very smooth
The process was very smooth. When I had questions they were answered quickly. I recieved my first shipment of meds very fast. Now we wait to see about the future.
4 May 2026
Reply from Rx Pros
Dear Christopher,
Thank you for taking the time to share your experience. We are glad to hear the process has been smooth so far and that your questions were answered quickly. We know starting a new program can come with uncertainty, so we are happy the onboarding experience has gone well.
We look forward to continuing to support you as your journey progresses.
If you ever need help or have any concerns, please don’t hesitate to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
I’ve had a great experience with…
I’ve had a great experience with rxPros! A big shoutout to Amanda in particular- she has been so helpful and supportive.
4 May 2026
Reply from Rx Pros
Dear Aubrie,
Thank you for your kind words. We are so glad to hear you have had a great experience with Rx Pros and that Amanda has been especially helpful and supportive throughout your journey.
We truly appreciate your support and will make sure your feedback is shared with Amanda.
If you ever need anything in the future, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
I’ve only just begun but the process…
I’ve only just begun but the process was quick and delivered as promised. I’m looking forward to the full experience.
4 May 2026
Reply from Rx Pros
Dear Melanie,
Thank you for your feedback. We are happy to hear the process was quick and that everything arrived as promised. Starting a new journey is exciting, and we look forward to being part of your continued experience.
If you ever have questions or need assistance, please feel free to contact Rx Pros anytime at (855) 495-3050.
The Rx Pros Team
Great success!
I have had wonderful success with weight loss. Although my weight loss has been fantastic, I am one of the few that struggles with nausea and vomiting. I understood and accepted the possibility of this side effect but at times it is overwhelming. I am very great full for the nausea medication.
4 May 2026
Reply from Rx Pros
Dear Barb,
Thank you for sharing your experience so openly. We are very happy to hear you have had wonderful success with your weight loss journey, and we also appreciate your honesty about the challenges with nausea and vomiting. We know side effects can sometimes be difficult, so we are glad the nausea medication has been helpful in managing those symptoms.
Your perseverance and success are inspiring, and we are honored to be part of your journey.
If you ever need support or have any concerns moving forward, please don’t hesitate to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear Meghan,
Thank you for your kind words. We are glad to hear the process was easy and that delivery was fast. We appreciate your support and are excited to be part of your journey.
If you ever need anything moving forward, please do not hesitate to call us at (855) 495-3050.
The Rx Pros Team
Just starting the Tirzepitide…
Just starting the Tirzepitide today….will keep you updated.
4 May 2026
Reply from Rx Pros
Dear Robin,
Thank you for your feedback and for choosing Rx Pros as you begin your Tirzepatide journey. Starting a new medication can feel exciting and a little nerve wracking at the same time, so we are glad you’ve taken this important step toward your goals.
We appreciate you sharing your experience so far and look forward to hearing updates as you continue with the program. Our team is here to support you every step of the way.
If you ever have any questions, concerns, or need assistance during your journey, please don’t hesitate to contact Rx Pros at (855) 495-3050. We are always happy to help.
The Rx Pros Team
Finally feeling good in my body!
This has been the only thing that has helped me cancel out the food noise, feel full after I eat, eliminate sugar cravings, and finally lose the weight that I have been trying to for years! I am starting to finally feel good in my own body
1 April 2026
Reply from Rx Pros
Dear Holly,
Thank you so much for sharing your experience. Hearing that the medication has helped quiet the food noise, reduce cravings, and finally help you feel comfortable in your own body again is incredibly meaningful. We know how frustrating it can be to work hard for years without seeing the results you deserve, so we are truly happy you are finally finding success and confidence.
Your journey is inspiring, and we are honored to be part of it.
If you ever have questions or need support in the future, please don’t hesitate to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
Continuing my GLP-1 therapy
It was very easy to get started. Since I was already on GLP-1 I was able to snap a photo of my current RX. From there a plan was made was put together to either continue at current strength or to change the dosage. I was very pleased on how it was put together and how quickly the prescription was submitted and filled.
27 April 2026
Reply from Rx Pros
Dear Jacqueline,
Thank you so much for your thoughtful feedback. We are very glad to hear the transition process was smooth and easy for you, especially since you were already on a GLP-1 program before joining Rx Pros. Being able to simply upload a photo of your current prescription and have a customized plan built around your existing dosage and goals is exactly the kind of streamlined experience we aim to provide.
We are also happy to hear you were pleased with how quickly everything was reviewed, submitted, and filled. We know continuity of care and avoiding interruptions in treatment are extremely important, so your feedback truly means a lot to us.
We appreciate you trusting Rx Pros with your journey and look forward to continuing to support you moving forward.
If you ever have any questions or need assistance in the future, please do not hesitate to give us a call at (855) 495-3050. We are always happy to help.
The Rx Pros Team
The product has been phenomenal
The product has been phenomenal! RxPros has been very responsive when I’ve had a question and are eager to provide quality customer service. I’ve been using RxPros for 9 months and it’s changed my life and works phenomenal as I’ve lost over 90 pounds. I have more energy, my self confidence has returned, and I’m back to the old me.
The only critique I have is that I wish they would start the refill process sooner, so you receive your meds before you run out of your current supply.
3 May 2026
Reply from Rx Pros
Dear Toby,
Thank you so much for your incredible review and for sharing your journey with us. Losing over 90 pounds in 9 months is an amazing accomplishment, and hearing that you have more energy, renewed confidence, and feel like yourself again is exactly why we do what we do. Your transformation is truly inspiring.
We are also very grateful for your thoughtful feedback regarding the refill timing. We completely understand how important it is to receive medication before your current supply runs out, and your suggestion is extremely valuable as we continue improving our refill and scheduling process to create a smoother experience for long term patients.
Thank you again for your trust, support, and kind words about our customer service team. We are honored to be part of your journey and look forward to continuing to support your success.
If you ever need assistance or have questions moving forward, please don’t hesitate to contact Rx Pros at (855) 495-3050. We are alw
Reply from Rx Pros
Dear Marinez,
Thank you for your feedback. We are glad to hear you have had a good experience. We appreciate your support.
The Rx Pros Team
The entire process from start to finish…
The entire process from start to finish was easy to navigate and quick. Unmatched prices, as well.
3 May 2026
Reply from Rx Pros
Dear Christina,
Thank you for your kind words. We are glad to hear the process was easy to navigate and quick, and that you found strong value in the pricing.
The Rx Pros Team
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