Amazing first time ever using there site and coudent be more inpressed :). Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently purchased a pair of Brooks Glycerin 22 black size 6 from Run North West. I did use a discount code and they worked out less than half the price of the same pair elsewhere. They were dispatc... See more
Company replied
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension! Shouldn’t have worried, it arrived quickly & son is (unusually) thri... See more
Company replied
Delighted with my order, everything is perfect and delivery was quick. The added hand written note is a great touch too, little effort that has a big impact and something that you won’t get when ord... See more
Company replied
Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
Asks customers to review
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Competitive price
Competitive price, fast delivery, and nice personal touches. Will use again and recommend. Thank you :)
18 July 2026
Fast delivery
Fast delivery, good packaging, content is tidy. Highly recommend this shop
20 July 2026
Quick delivery
Quick delivery, nice little touch with handwritten message which includes first name and a small pkt love hearts.
14 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service my order arrived…
Excellent service my order arrived really quick and had a lovely wee personal note from Luke and the Run North West Team
29 June 2026
Reply from Run North West
Hi Melanie,
Thank you for taking the time to leave us a review.
We are so pleased you found our service to be excellent and your order arrived quickly.
Best wishes,
Lydia @ RNW
Easy to order and very fast delivery…
Easy to order and very fast delivery will order again
19 July 2026
Reply from Run North West
Hi Michael,
Thank you for taking the time to leave us a review.
It was a pleasure to serve you in-store and we hope you love your new Adidias shoes.
Best wishes,
Lydia @ RNW
Fast delivery, best price, personal experience
I bought the Hoka Bondi 9, at the best price I could find anywhere. My order was shipped very quickly, and actually arrived ahead of expected in a Sunday delivery (and I thought there was no post on sundays! I had a handwritten note thanking me for my custom with a discount off my next order and a pack of love hearts which was a very personal touch and prompted my review. Thank you!
26 July 2026
Unprompted review
Reply from Run North West
Hi Neil,
Thank you for taking the time to leave us a review.
We are so pleased you could find the shoes you required with us and you received them quickly.
We hope you enjoy your new Hoka Bondi 9's.
Best wishes,
Lydia @ RNW
Quick efficient service.
19 July 2026
Great delivery time
Great delivery time
Hoka Clifton 10
great neutral running trainer. Gentle on my achilles.
19 July 2026
Reply from Run North West
Hi Jill,
Thank you for taking the time to leave us a review.
We are so pleased that you are happy with your new Hoka Clifton 10 shoes and you found the delivery to be prompt.
Best wishes,
Lydia @ RNW
Reply from Run North West
Hi Bernard,
Thank you for taking the time to leave us a review.
We are so pleased you found our service to be swift and personal, we hope you love your new Hoka Clifton 10's.
Best wishes,
Lydia @ RNW
Great service & communication thank you
16 July 2026
Excellent service
I placed my order Saturday afternoon and it arrived Monday morning. The trainers were a good price and there was a thank you note and a little pack of love hearts in with my shoes. Excellent service and I will be looking at them when I need my next pair of trainers.
19 July 2026
Great sale
Great sale, amazingly quick delivery and lovely personal touch to the service with a hand written note and sweats.
19 July 2026
Amazingly quick delivery
Amazingly quick delivery, great price and excellent customer service :-)
18 July 2026
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