Amazing first time ever using there site and coudent be more inpressed :). Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently purchased a pair of Brooks Glycerin 22 black size 6 from Run North West. I did use a discount code and they worked out less than half the price of the same pair elsewhere. They were dispatc... See more
Company replied
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension! Shouldn’t have worried, it arrived quickly & son is (unusually) thri... See more
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Delighted with my order, everything is perfect and delivery was quick. The added hand written note is a great touch too, little effort that has a big impact and something that you won’t get when ord... See more
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Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
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Great delivery time
Great delivery time
Hoka Clifton 10
great neutral running trainer. Gentle on my achilles.
19 July 2026
Great service & communication thank you
16 July 2026
Excellent service
I placed my order Saturday afternoon and it arrived Monday morning. The trainers were a good price and there was a thank you note and a little pack of love hearts in with my shoes. Excellent service and I will be looking at them when I need my next pair of trainers.
19 July 2026
Great sale
Great sale, amazingly quick delivery and lovely personal touch to the service with a hand written note and sweats.
19 July 2026
Amazingly quick delivery
Amazingly quick delivery, great price and excellent customer service :-)
18 July 2026
Easy to order online
Easy to order online. My Brooks shoes arrived quickly. Free delivery and a great price. I have arthritis in big toes and these shoes are the best. Thank you.
19 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Run North West
Hi Aaron,
Thank you for taking the time to leave us a review.
We are so please to hear your order arrived promptly.
Best wishes,
Lydia @ RNW
Great range to choose from at…
Great range to choose from at competitive prices and really quick delivery. When I opened the box there was a handwritten thank you note too, such a lovely gesture. I will definitely be using RNW again.
17 July 2026
Reply from Run North West
Hi Andrew,
Thank you for taking the time to leave us a review.
We are so pleased you found our pricing competitive and our delivery fast.
Best wishes,
Lydia @ RNW
First choice running shop
I’ve ordered once before from RunNorthWest so when I needed new trainers they were my go to, competitively priced, free delivery, I ordered them on Friday evening and they were delivered on Sunday!! Definitely recommend.
18 July 2026
Simply brilliant
Wow what a great company to do business with. Fast deliveries, prompt replies to emails. Super fast returns and refunds.
18 July 2026
Reply from Run North West
Hi Ian,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed shopping with us and you found our services fast and and prompt.
Best wishes,
Lydia @ RNW
Fast service genuine trainers and love…
Fast service genuine trainers and love hearts were a lovely surprise
18 July 2026
Not what I was expecting
Lots of trainers to choose from, however the ladies that was serving me didn’t seem interested in my needs. No advice and it was like it was hard work to go get different ones to try on. Clothes section very limited
18 July 2026
Reply from Run North West
Thank you for taking the time to leave us a review.
We are very sorry to hear you had this experience with us. We have reached out over email to follow up on this and learn more.
We wish to ensure all our customers have a great in-store experience.
Best wishes,
Louisa at Run North West
Can't fault this company
Can't fault this company. Easy to order, good communication, fast delivery, product in perfect condition. Will use again.
1 July 2026
Unprompted review
My new favourite
Reasonably priced, fast and efficient and the little personalised note just sealed the deal. First place I will look for runners now!
18 July 2026
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