Rubberonline Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the incredibly fast delivery services and the outstanding quality of the items received for home and business uses. Many people also highlight the exceptionally helpful customer service team and the smooth website ordering process that makes all purchases completely effortless. Some reviewers were not happy with specific product aspects, mentioning that items occasionally differed from the listed online specifications or experienced unexpected wear over time. A few consumers noted that return policies or guarantees might feel somewhat limited when addressing these occasional issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of items such as... See more

Service

Reviewers highlight positive aspects of service, describing it as efficient, fast, and hassle-free from start... See more

Quality

People report positive experiences with quality, highlighting that items are sturdy, well-made, and exceed... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive promptly and... See more

Order

Clients share positive opinions on order, highlighting quick delivery times and high product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied


Company details

  1. Rubber Products Supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(177)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery and good product

My order was delivered around 24 hours after it was placed. The rubber mat we had ordered for our gym looked like we had expected. In between, I received updates on what was going on. Very impressed.

2 April 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi, Hakan!

Thanks so much for your feedback! We are delighted to hear your order arrived so quickly and that the mats met your expectations. Great to know the updates kept you in the loop too.

We really appreciate your support!

Rated 3 out of 5 stars

Great service and website

Great service and website, although the product was not of quality and only have a 14 day return policy and guarantee on product

13 March 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Ruwayda! Thanks for your kind words about our service and website. We really appreciate it.

We are sorry the product didn’t meet your expectations. That’s not what we aim for, and we’ll be sure to pass your feedback on. We also understand your point about the return window and appreciate you sharing it.

If there’s anything we can do to help further, please feel free to reach out.

Rated 5 out of 5 stars

Profissional team and client oriented…

Profissional team and client oriented :). Great stuff.

11 March 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Mario! Thank you for your kind words! We're thrilled to hear you found our team professional and client-focused. Your support means a lot to us, and we look forward to delivering more great experiences for you in the future.

Rated 5 out of 5 stars

Quick, easy and reliable

Loved that they assisted quickly and easily no matter the request. Product was also dispatched super quickly.

6 March 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Lizelle! Thank you for the great feedback! We're really glad to hear that the process was quick and easy for you, and that the team could assist with your requests without any hassle. It's also great to know the product reached you so quickly. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. I highly recommend them.

27 February 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Anton! Thank you for the fantastic review! We're delighted to hear that you’re happy with the product and the service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Right product

Right product. Delivery time as promised.

26 February 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Lebogang! Thank you for your review. We're glad to hear that you received the right product and that the delivery was on time as promised. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Product is great

Product is great, website is easy and efficient, delivered ahead of time.

12 February 2026
Rubberonline logo

Reply from Rubberonline

Hi Nolan! Thank you for the wonderful review! We're so pleased to hear that you’re happy with the product, found the website easy to use, and that your order arrived ahead of schedule. We really appreciate your support and look forward to assisting you again soon.

Rated 5 out of 5 stars
Rubberonline logo

Reply from Rubberonline

Hi Pat! Thank you for the kind feedback! We are really glad to hear that you are happy with both the product and the service. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Your friendly quick responce on request…

Your friendly quick responce on request and orders.
Dirlivery is great.

16 February 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Soekie! Thank you for the lovely review. We pride ourselves on quick responses and efficient delivery, so it is great to know that stood out for you. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

I received good advise on which product…

I received good advise on which product would be best for us. Thank you for great service.

9 February 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Sanlie! Thank you for your kind words. Providing honest and practical product advice is very important to us, so we are glad we could guide you toward the right solution. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Great Product Quality

The Hose Ramp is a truly professional item and can easily compete with overseas stuff.

30 January 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Christoph! We really appreciate your feedback. It is great to hear that the hose ramp met your expectations and stands up to international standards. We take pride in offering professional grade products, so your comment truly means a lot. Thank you for your support.

Rated 5 out of 5 stars

The black Pilates mats that I bought…

The black Pilates mats that I bought from this company have amazing grip for my Pilates clients. They are also easy to clean and dry quickly. Fantastic quality!

5 February 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Gabrielle! Thank you for the fantastic review. We are thrilled to hear that the Pilates mats are performing so well for you and your clients. Grip, durability, and easy maintenance are exactly what we aim for, so your feedback means a lot to us. Wishing you many successful sessions ahead.

Rated 5 out of 5 stars

Satisfied Customer

I had a satisfying experience with Rubberonline. Ordering was easy, delivered fast & I was kept updated on the proceedings of the order. I'm also very happy about the product - The Interlocking foam tiles 12mm quality!

28 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Chantel! Thank you for your kind words. We really appreciate you taking the time to share your experience. From order placement to delivery, our goal is always clear communication and efficient service, so it is great to know we delivered on that promise. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Great service and feedback from order…

Great service and feedback from order to delivery.

28 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Alan! Thank you for your kind words. We really appreciate you taking the time to share your experience. From order placement to delivery, our goal is always clear communication and efficient service, so it is great to know we delivered on that promise. We look forward to assisting you again soon.

Rated 5 out of 5 stars

The service from Rubberonline was…great!

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The kids and myself just love these and I can’t imagine my playroom without them. They can spill, mess and sit comfortably and I can just wipe them off after a session.

12 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Alicia! Thank you for such a heartfelt review. We are so happy we could assist with your urgent delivery and that the tiles are working so well in your play therapy practice. It is wonderful to hear that both you and the children love them, and that they offer comfort, durability, and easy cleaning. Your support truly means a lot to our team.

Rated 5 out of 5 stars

Exceptional Service

Excellent Service! We received our order 2 days after payment and they look amazing! Sauda was friendly and extremely helpful thank you!!! Will definitely order again!

29 January 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Hannah! This made our day. We are so happy everything arrived quickly and that you love how it looks. Thank you for the kind words and for the shoutout to Sauda - she will be thrilled to hear this. We truly appreciate your support and look forward to assisting you again soon.

Rated 5 out of 5 stars

Great product always on time at the…

Great product always on time at the right price

19 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Johan! Thanks for the great review. We pride ourselves on reliable delivery, fair pricing and quality products, so it is great to know we are hitting the mark. We really appreciate your support.

Rated 5 out of 5 stars

Dual wire protection

Service excellence

7 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Cassie! We highly appreciate you taking the the time to share your experience with us. We are glad the product and service delivered exactly what you needed.

Rated 5 out of 5 stars

Payment was ultra secure

Payment was ultra secure. I received my order 2 days after ordering. The tiles got here and are making learning and play, safe, memorable and fun!

Thank you team.

13 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Kela! Thank you so much for this wonderful feedback. We are really glad you felt confident with the payment process and that your order arrived so quickly. Hearing that the tiles are helping create a safe, fun and memorable space for learning and play truly means a lot to us.

Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE
CUSTOMER SERVICE SO GOOD
DELIVERY EXCELLENT
PERFECT PRODUCT RECEIVED
OVERALL,WELL DONE

8 January 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Reggie! Thank you very much for the fantastic feedback. We are thrilled to hear that you were happy with the service, delivery and product received. Your support and encouragement mean a great deal to our team.

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