The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more
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Review summary
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Reviews shaping this summary
Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more
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Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more
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Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more
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Company details
Written by the company
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Contact info
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, South Africa
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
4.8
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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everything you said and promised came…
everything you said and promised came true.
documents, delivery, price and great service.
will support you anytime.
8 June 2026
Reply from Rubberonline
Hi Albie! Thank you for your wonderful review! We're delighted to hear that we delivered on every promise and that you were happy with the documentation, pricing, delivery, and service you received. Building trust through reliable service is something we take great pride in, and your feedback means a great deal to us.
We appreciate your support and look forward to assisting you again in the future.
Fast and efficient !
27 May 2026
Reply from Rubberonline
Hi Gary! Thank you for your review! We're delighted to hear that you found our service fast and efficient. Providing a smooth and reliable experience is always our goal, and we appreciate you taking the time to share your feedback.
Defective Mat
I am extremely disappointed with my experience with Rubberonline.
In September 2025, I purchased one of their mats. Less than a year later, the rubber backing has separated despite normal household use. The mat has never even been washed.
I contacted the company, provided photographs, and requested a replacement as I believe the product has failed prematurely. Unfortunately, they declined to assist.
I am sharing my experience so that other consumers can make informed purchasing decisions. I expected a product to last considerably longer.
Patty Appolis
10 June 2026
Unprompted review
Reply from Rubberonline
Hi Patty,
Thank you for your feedback. We are sorry to hear that you are disappointed with your purchase.
The mat was purchased in September 2025, approximately nine months prior to your claim, and our assessment was that the condition shown was consistent with wear and tear rather than a manufacturing defect.
While we understand that you had hoped for a different outcome, we were unfortunately unable to offer a replacement as the product was well outside of our published 14 day returns and replacement period. Our returns policy is openly available on our website and applies consistently to all customers.
We appreciate that you expected a longer service life from the product and respect your right to share your experience. Although we were unable to accommodate your request on this occasion, we remain committed to providing quality products and fair, transparent customer service.
Kind regards,
The Rubber Online Team
Quick and simple to order
Quick and simple to order, order delivered quickly, product intact and exactly as ordered.
1 June 2026
Reply from Rubberonline
Hi Clifford! Thank you for your great feedback! We're pleased to hear that the ordering process was quick and simple, and that your order arrived promptly and in perfect condition. It's wonderful to know the product met your expectations exactly as ordered.
We appreciate your support and look forward to assisting you again in the future.
The mat arrived very promptly
The mat arrived very promptly. It was just what we were looking for in a reading area mat in our library. We have as yet to get it dirty, so cannot rate its ease of cleaning but having seen similar mats in other facilities we expect it to be an easy clean.
20 May 2026
Unprompted review
Reply from Rubberonline
Hi Robyn! Thank you for your thoughtful review! We're delighted to hear that the mat arrived promptly and is a perfect fit for your library's reading area. We appreciate your confidence in the product and hope it continues to serve you well for years to come. Should you ever need any cleaning or maintenance advice, our team is always happy to help.
They service was excellent delivered on…
They service was excellent delivered on time best service ever
26 May 2026
Reply from Rubberonline
Hi Zomusa! Thank you for your wonderful feedback! We're delighted to hear that you received excellent service and that your order was delivered on time. Your kind words mean a lot to our team, and we look forward to assisting you again in the future.
Fast and Friendly service
We've been buying spaghetti mats from rubber online for quite some time now. Fast and friendly service you can rely on.
26 May 2026
Unprompted review
Reply from Rubberonline
Hi Hendrik! Thank you so much for your continued support. It truly means a lot to us to have loyal customers who keep coming back.
We’re delighted to hear that you’ve consistently experienced fast and friendly service, and that our spaghetti mats have continued to meet your expectations. Reliability is something we strive for every day, so your feedback is greatly appreciated by the entire team.
We look forward to many more years of working together.
Reply from Rubberonline
Hi Clive! Thank you for the great review. We’re so pleased to hear that you were happy with our quick response time and fast delivery service.
We understand how important efficiency is when placing an order, so it’s wonderful to know that your experience reflected that from start to finish.
We truly appreciate your support and hope to assist you again soon.
Reply from Rubberonline
Hi Clive! Thank you so much for your wonderful feedback. We’re happy to hear that you were satisfied with both the service received and the quality of the product.
We take great pride in delivering products our customers can rely on, together with service that makes the experience seamless from start to finish.
Your support is truly appreciated and we look forward to assisting you again in the future.
Fast and efficient service
22 May 2026
Reply from Rubberonline
Hi Francois! Thank you for your review and kind words. We’re so pleased to hear that you found our service fast and efficient.
Providing a smooth and hassle free experience for our customers is always our goal, so your feedback truly means a lot to the team.
We appreciate your support and hope to assist you again soon.
Great service
Great service. Product exactly what I expected. Follow up call to check I was happy which I think is always a nice touch. Will definitely recommend them and order from them again when need arises
11 May 2026
Unprompted review
Reply from Rubberonline
Hi Lavinia! Thank you so much for the fantastic review. We’re delighted to hear that you were happy with both the product and the service received.
We’re especially pleased that the follow up call stood out to you. We believe that customer service shouldn’t end once an order is delivered, so it’s wonderful to know that the extra touch was appreciated.
Thank you again for your support, recommendation, and trust in us. We look forward to assisting you again whenever the need arises.
Love how efficient the team are
Love how efficient the team are, Sauda is a delight to communicate with.
25 May 2026
Unprompted review
Reply from Rubberonline
Hi Jessemae! Thank you so much for the lovely review. We’re thrilled to hear that you had such a positive experience with our team.
Sauda will be especially happy to hear your kind words. She truly takes pride in providing friendly and efficient service, so we’ll be sure to pass this on to her.
We really appreciate your support and look forward to assisting you again in the future.
Reply from Rubberonline
Hi Nazier! Thank you for your review. We’re so pleased to hear that the product matched what you saw on our website and met expectations.
We always aim to ensure that our product listings accurately reflect what our customers receive, so your feedback is greatly appreciated.
Thank you again for your support and we hope to assist you again soon.
Great products and Service from Rubberonline
Great product and service from Rubberonline, will highly reccomend to anyone. Delivery was also great, quick and products were delivered in a excellent condition.
8 May 2026
Unprompted review
Reply from Rubberonline
Hi Michele! Thank you so much for the kind words and recommendation. We’re delighted to hear that you had a great experience with both our products and service.
It’s also wonderful to know that the delivery process met expectations and that your order arrived quickly and in excellent condition. We know how important that is.
We truly appreciate your support and look forward to assisting you again in the future.
Great Product, Good Service
Order was delivered promptly, high quality and perfect for around my jacuzzi and wet areas
29 April 2026
Unprompted review
Reply from Rubberonline
Hi Stephanus! Thank you so much for the wonderful review. We’re really pleased to hear that you’re happy with both the product quality and the service received.
That sounds like a fantastic application for the flooring, especially around a jacuzzi and wet areas where safety and durability are so important. We hope it serves you well for many years to come.
We truly appreciate your support and look forward to assisting you again in future.
I am very happy with the service I…
I am very happy with the service I received and the items I bought are top quality. Also the delivery is fast and reliable
My company SHAUNG PTY LTD is very happy with the service 😀
23 April 2026
Unprompted review
Reply from Rubberonline
Hi Nhlakanipho!
Thank you so much for the great feedback. We’re delighted to hear you’re happy with the service, the quality of the products, and the fast, reliable delivery.
It’s great to know that your company is satisfied with the experience. We truly value your support and look forward to assisting you again in the future.
Reply from Rubberonline
Hi Nolene! Thank you for the kind feedback. We really appreciate it! It’s always great to hear that our service met your expectations.
We look forward to assisting you again in the future.
Rubberonline
Rubberonline , is what every one expects and more, sevice out of this world and the products are of upmost quality .
15 April 2026
Unprompted review
Reply from Rubberonline
Hi Garth! Thank you so much for the amazing feedback! We’re thrilled to hear you had such a great experience with our service and products. Please feel free to reach out to us if there is ever anything else you require.
Great communication
Great communication. Product - good quality & up to the task
Highly recommended.
2 April 2026
Reply from Rubberonline
Hi Rashaad!
Thanks for the great feedback! We’re glad to hear the communication and product both met your expectations.
Really appreciate the recommendation!
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