Rubberonline Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the incredibly fast delivery services and the outstanding quality of the items received for home and business uses. Many people also highlight the exceptionally helpful customer service team and the smooth website ordering process that makes all purchases completely effortless. Some reviewers were not happy with specific product aspects, mentioning that items occasionally differed from the listed online specifications or experienced unexpected wear over time. A few consumers noted that return policies or guarantees might feel somewhat limited when addressing these occasional issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of items such as... See more

Service

Reviewers highlight positive aspects of service, describing it as efficient, fast, and hassle-free from start... See more

Quality

People report positive experiences with quality, highlighting that items are sturdy, well-made, and exceed... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive promptly and... See more

Order

Clients share positive opinions on order, highlighting quick delivery times and high product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied


Company details

  1. Rubber Products Supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(177)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Unfortunately the product was different…

Unfortunately the product was different to the specifications on the website.

8 January 2026
Rubberonline logo

Reply from Rubberonline

Hi Karin! Thank you for bringing this to our attention and for the honest feedback. We are sorry to hear that the product did not match the specifications shown on the website, as this is certainly not the experience we aim to provide. This has been raised internally for review and we would welcome the opportunity to engage with you directly to better understand the issue and assist where possible.

Rated 5 out of 5 stars

Super quick delivery.

Super quick delivery.
Quality lived up to our expectations!

8 January 2026
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Reply from Rubberonline

Hi Michelle! Thank you for the feedback. We are glad the delivery was quick and that the product met your expectations in terms of quality. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Happy with the rubber ramp

I needed a rubber ramp for my parents to ease access into their retirement home. The delivery was quick efficient and when I had questions they were answered telephonically in a polite and professional manner. When the item arrived I plonked it in place and it is perfect for their mobility scooter and walkers. Obviously the item is not fo heavy vehicles but it will definitely work for this application. Would strongly recommend.

1 January 2026
Unprompted review
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Reply from Rubberonline

Hi Anton! Thank you for such a thoughtful and detailed review. We are delighted to hear that the ramp has made access easier for your parents and that it suits their mobility needs so well. It is also great to know that our team could assist you professionally and efficiently along the way. We truly appreciate the recommendation and trust you placed in us.

Rated 5 out of 5 stars

Great service

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Product installed and we're happy!

7 January 2026
Unprompted review
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Reply from Rubberonline

HI Rob! This is wonderful to read, thank you. We are especially glad we could assist during the festive period and that everything arrived exactly as expected. It is great to hear the installation went smoothly and that you are happy with the final result. We will be sure to pass your kind words on to our team.

Rated 5 out of 5 stars

Excellent service and very good quality…

Excellent service and very good quality product thank you for the great service….

29 December 2025
Unprompted review
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Reply from Rubberonline

Hi Brian! Thank you so much for the kind feedback. We are really pleased to hear that you were happy with both the product quality and the service received. We truly appreciate your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Rubber online has amazing products and…

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second time buying from them. Highly recommended

12 November 2025
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Reply from Rubberonline

Hi Gail! Thank you for your fantastic review. We are grateful for your continued support and thrilled to hear that you are happy with both the speed of delivery and the quality of the gym tiles. It is wonderful to know that our products and customer service have made a positive impression. Please feel free to reach out should you require any further assistance.

Rated 5 out of 5 stars

Excellent snd fast service

Excellent snd fast service. Couldn’t ask for better

12 November 2025
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Reply from Rubberonline

Hi there! Thank you for your wonderful feedback. We are delighted to hear that you experienced excellent and fast service. It is our pleasure to assist you and we look forward to helping you in the future!

Rated 5 out of 5 stars

Good quality product and we were kept…

Good quality product and we were kept inform of the progress of the order.

28 October 2025
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Reply from Rubberonline

Hi Fareed! Thank you so much for your positive feedback. We are pleased to hear that you are happy with the quality of your product and that you felt well informed throughout the process. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Best customer service

Fast and efficient way to do the purchase online as well as very friendly staff

23 October 2025
Unprompted review
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Reply from Rubberonline

Hi Natasha-leigh! We are ecstatic to hear that our service and team made your shopping experience so effortless! We put a lot of care into ensuring things run smoothly, both online and in person. Thank you for choosing RubberOnline - we hope to serve you again soon!

Rated 5 out of 5 stars

Wonderful, prompt service

I couldn't believe how quick my order was ready for shipment. And the product quality was exactly what I expected and more. Thank you for being reliable.

28 October 2025
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Reply from Rubberonline

Hi Bonginkosi! Thank you so much for the wonderful feedback! We’re thrilled to hear your order was processed so quickly and that the product exceeded expectations. Reliability is something we take pride in, so it’s great to know that came through. Should you require any further assistance in the future, please feel free to reach out!

Rated 4 out of 5 stars

Easy to order

Easy to order, quality product, good communication.

26 September 2025
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Reply from Rubberonline

Hi Andries! Thank you so much for your kind words! We're really happy to hear that everything went smoothly - from ordering to receiving your product. It’s great knowing our communication and quality met your expectations. We truly appreciate your support!

Rated 5 out of 5 stars

From the Cape to Limpopo farm in 3 days, amazing. Great product.

Excellent service, great product.

26 September 2025
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Reply from Rubberonline

Hi Audrey! Thank you for taking the time to share your experience. We're really glad the lead time exceeded expectations and that you're happy with the product. Feedback like yours reminds us why great service matters.

If you ever need any assistance or advice on what to use and where, we’re just a call or click away

Rated 5 out of 5 stars

EVA Foam 12mm thickness - Grey

Thank you, RubberOnline for your top notch service. I was impressed with the ease of ordering and navigation on your website. My order was processed well within the indicated timeframe and I received my order without any issues.
Although the product turned out to be 'not quite what I was looking for' - I am still very impressed with the product and have made use of it in another space.
I was also impressed that I received a follow up call to see if I was happy with my order.
Thank you!

27 August 2025
Unprompted review
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Reply from Rubberonline

Hi Catherine! Thank you so much for sharing such thoughtful feedback! We’re really glad to hear that you found our website easy to navigate and that your order arrived smoothly and on time.

Even though the product wasn’t the perfect fit for your original idea, it’s great to know you could put it to good use elsewhere. We always aim to follow up and make sure our customers are happy, so it’s wonderful to hear that the call made a positive impression.

If you’re ever looking for something more specific or need guidance on a future purchase, we’d love to help you find the perfect match.

Thanks again for choosing RubberOnline!

Rated 5 out of 5 stars

Service was great start to finish thx…

Service was great start to finish thx agn

25 August 2025
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Reply from Rubberonline

Hi Roland! Thank you so much for your kind words! We’re delighted to hear that you had a great experience from start to finish. We truly appreciate your support and look forward to assisting you again anytime.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Easy online shopping. Can recommend. Will shop again.

5 July 2025
Unprompted review
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Reply from Rubberonline

Hi! Thanks so much for the recommendation! We’re glad the online process made things quick and hassle-free for you. It’s great to know you’ll be back—we look forward to it!

Rated 5 out of 5 stars

A great product at a very reasonable…

A great product at a very reasonable price. I was kept advised at evry step of the process and the matting arrived very quickly.

27 June 2025
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Reply from Rubberonline

Hi Marie! Thank you for the lovely feedback! We're really pleased to hear you were happy with both the product and the updates along the way. Timely delivery and keeping our customers informed are priorities for us, so your comments truly mean a lot.

Rated 5 out of 5 stars

Very professional and to the point

Very professional and to the point. Great service from the start and aftersales as well.

23 June 2025
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi! Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience from the initial interaction right through to our after-sales support. We take pride in being efficient and approachable throughout the process, and it’s always rewarding to know our efforts are appreciated. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

The product was delivered quickly and…

The product was delivered quickly and was what I expected, durable and of good sturdy quality

4 June 2025
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Reply from Rubberonline

Hi Andrew!

Thank you for your great review!

We’re so glad to hear the product lived up to your expectations — and even happier that it arrived in good time. Quality and durability are exactly what we aim for, so it’s always rewarding to know it’s hitting the mark.

Thanks again for choosing us — we hope to welcome you back soon!

Warm regards,
The Rubber Online Team

Rated 5 out of 5 stars

Swift services

They offer a great services. They dispatched my order within 24 hours of ordering

3 June 2025
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Rabelani! Thank you so much for your kind words and fantastic review!

We are thrilled to hear that you were happy with the speed of our service — getting orders out swiftly is something we take real pride in. It’s great to know that the effort behind-the-scenes made a difference to your experience.

We truly appreciate your support and look forward to helping you again soon!

Warm regards,
The Rubber Online Team

Rated 5 out of 5 stars

Quick response

Quick response, fast delivery, friendly service.

5 June 2025
Rubberonline logo

Reply from Rubberonline

Hi Toni! Thank you for the great feedback! We’re so glad to hear that everything — from the response time to the delivery and service — met your expectations. It’s always encouraging to know when our efforts help create a smooth experience. We truly appreciate your support!

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