Rorra Reviews 30

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and the significant improvement it brings to water taste and purity, both for drinking and showering. Many people appreciate the ease of use, simple setup, and the aesthetic appeal of the products, noting their solid construction and large capacity. However, some customers also noted issues with product longevity, specifically mentioning that some filters stopped working prematurely or did not last for their expected lifespan. A few people reported difficulties with customer service when trying to resolve these issues, experiencing unresponsiveness to their calls and emails.

What people talk about most

Product

Users describe positive interactions with product, highlighting its quality and performance. Many customers... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the quality of the product, noting the... See more

User experience

People report positive experiences with the system's user experience. Customers describe it as a smooth... See more

Based on these reviews

Rated 5 out of 5 stars

We bought both items at the discounted price. It was a big investment for us, but after seeing what our local water looks like, we thought we'd give it a shot. Wow. The shower head is a treat. The... See more

Company replied

Rated 5 out of 5 stars

Life with Rorra is a lot better. Best filters in the world. Love this system and both my drinking water and shower are massively improved. Great experience!

Company replied

Rated 5 out of 5 stars

Nice to drink water I really know is clean, and to have product support that takes pride in being responsive show any problem arise

Company replied

Rated 5 out of 5 stars

I’ve been using the Rorra for a month now, and I really like its large capacity and water quality. The water temperature is perfect—not too cold or too warm. It was a big investment for me, but I’m gl... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Really impressed with the customer…

Really impressed with the customer service — reached out with a question about filter replacement and got a clear, simple answer right away. They made it easy to adjust delivery timing based on actual usage (around 175–200 gallons), which I appreciate.

As for the system itself, I’m genuinely enjoying it. Clean-tasting water, simple setup, and it sits right on the counter — no more running to the store for bottled water. Just fill it and go.

Overall, smooth experience all around. Solid product backed by responsive support.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great customer service and easy to follow instructions.

6 April 2026
Unprompted review
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Reply from Rorra

Hi Nicolas, this is so encouraging for our team to hear! We truly appreciate you taking the time to share this feedback. :)

Rated 5 out of 5 stars

excellent customer…

The company has excellent customer service. No nonsense company, with attitude that customer issues are always resolved. Plus my counter filter looks and works very well. I love it.

6 April 2026
Unprompted review
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Reply from Rorra

Hi Agnes, thanks so much for sharing this glowing review! We sincerely appreciate your loyalty and for spreading the good word. :)

Rated 5 out of 5 stars

Switched out my Berkey for Rorra

After a year of use, I’m extremely impressed. I was a longtime Berkey user and didn’t switch lightly, but this has been a clear upgrade. The quality and performance are outstanding, and everything feels thoughtfully designed. Any interaction I’ve had with the company has been seamless. Highly recommend.

3 April 2026
Unprompted review
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Reply from Rorra

Hi Jane, thank you so much for sharing this glowing review! We are thrilled to hear that you switched over from Berkey and have been enjoying your Rorra system!

Rated 5 out of 5 stars

Both have made a difference in our lives

We bought both items at the discounted price. It was a big investment for us, but after seeing what our local water looks like, we thought we'd give it a shot. Wow. The shower head is a treat. The water flows like a rain shower, and I can't say enough about how soft and manageable my hair has become. My husband and I both had issues with itchy backs, and that seems to have subsided. As for the water quality, we feel better knowing we're drinking and cooking with cleaner water. I'm telling everyone I know about both.

11 February 2026
Unprompted review
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Reply from Rorra

Hi there, thanks for taking the time to share such insightful feedback! :)

Rated 5 out of 5 stars

Changed the way my family hydrates…

Changed the way my family hydrates itself.
We love it!

29 March 2026
Unprompted review
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Reply from Rorra

Hi LA, this is incredibly encouraging to hear. This was our goal when we got started, and hearing it directly from our customers is the motivation we live for!

Rated 5 out of 5 stars

GREAT PRODUCT

Excellent quality product and very satisfied.

30 December 2025
Unprompted review
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Reply from Rorra

Hi Beau, thanks for taking the time to write this review! :)

Rated 5 out of 5 stars

Nice to drink water I really know is…

Nice to drink water I really know is clean, and to have product support that takes pride in being responsive show any problem arise

29 March 2026
Unprompted review
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Reply from Rorra

Hi Mark, thanks for sharing this amazing review! We certainly take great pride in our service, so it's great to hear that our customers notice. :)

Rated 5 out of 5 stars

I have had my Rorra for over a year and…

I have had my Rorra for over a year and love and more importantly trust what I am drinking now. Highly recommended. And my filter comes every 6 months a blessing.

29 March 2026
Unprompted review
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Reply from Rorra

Hi Kevin, thanks for taking the time to share this incredible feedback. We are so thrilled to hear your recommendation! :)

Rated 5 out of 5 stars

Best in class

Life with Rorra is a lot better. Best filters in the world.

Love this system and both my drinking water and shower are massively improved.

Great experience!

29 March 2026
Unprompted review
Rorra logo

Reply from Rorra

Hi Matthew, thanks for sharing this awesome feedback! :)

Rated 5 out of 5 stars

Easy to use and water tastes great!

Easy to use and water tastes great!
I like that it has a large capacity so that I don't have to refill the reservoir as often.

29 March 2026
Unprompted review
Rorra logo

Reply from Rorra

Hi Omar, thank you for taking the time to share this review! :)

Rated 5 out of 5 stars

Easy to use…easy to fill up…

Easy to use…easy to fill up…Sweet water! Worth the expense. No regret whatsoever!

18 February 2026
Unprompted review
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Reply from Rorra

Hi Snowomen, this is so great to hear! Thanks for sharing this glowing review. :)

Rated 5 out of 5 stars

Rorra filtered water tastes GREAT

Rorra filtered water tastes GREAT, fits under my cupboards, easy to refill, easy to use…

29 March 2026
Unprompted review
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Reply from Rorra

Hi R.K., thanks for sharing this feedback. We are thrilled to hear that you have found the Countertop System to be easy to use and fits great in your set up!

Rated 5 out of 5 stars

Excellent Water 24/7/365.

We have had our Rorra for over 3- months. We use Rorra water for drinking and cooking. It is the best. When our friends try the Rorra water, they want to buy one too.

29 March 2026
Unprompted review
Rorra logo

Reply from Rorra

Hi TT, this is so encouraging to hear! Thanks for sharing this review and for spreading the word to your friends. :)

Rated 5 out of 5 stars

Large Capacity and Great Water Quality , Highly Satisfied

I’ve been using the Rorra for a month now, and I really like its large capacity and water quality. The water temperature is perfect—not too cold or too warm. It was a big investment for me, but I’m glad I made the right choice.

25 February 2026
Unprompted review
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Reply from Rorra

Hi Claire, thanks for sharing this insightful feedback. We are thrilled to hear that you enjoy the water quality and large capacity!

Rated 5 out of 5 stars

Great purchase for us

Great purchase for us. Performs as advertised. Can’t say more. Completely satisfied.

18 March 2026
Unprompted review
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Reply from Rorra

Hi Harry, this is so great to hear! Thanks for sharing this feedback.

Rated 5 out of 5 stars

I used my Rorra filter for 7 months and…

I used my Rorra filter for 7 months and thoroughly enjoyed it until the faucet started leaking. After sending videos to customer service, I received a brand-new replacement. I am very satisfied with the system.

20 March 2026
Unprompted review
Rorra logo

Reply from Rorra

Hi Dale, thanks for sharing this glowing review! We are so happy to hear that you have been enjoying your Countertop System, but especially glad to hear that our team helped you get a replacement when you needed it.

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