Service was as stated with delivery on time, highly delighted. I will be making another order soon to complete my roof which will be over £500 excluding VAT.. My order will have been made in two so... See more
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Review summary
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Reviews shaping this summary
I needed two extra packs of tiles, they delivered within 36 hrs of order- even went to warehouse during call to check availability. Above and beyond service.
Company replied
Roofin ,it’s fantastic product with affordable price,also quick delivery service.we love the products.
Company replied
Good product at a good price with quick delivery Slight problem but phoned and everything sorted quickly and efficiently. Thanks
Company replied
Company details
About Roofin Online Store
Written by the company
At Roofin we offer nationwide delivery and everyday low prices on a fantastic range of roofing and construction materials online.
We're a well established and family run business, so when you purchase via the Roofin Online Store, you can rest assured that our customer service team will endeavour to help with your enquiry.
Contact info
Unit 3,York Avenue, , BB4 4HX, Haslingden, United Kingdom
- sales@buildinstores.co.uk
- roofin.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good products with plenty of choice
Good products with plenty of choice, and at a fair price.
Quality is top notch and delivery was when expected.
Can't fault this company
2 August 2023
Reply from Roofin Online Store
Hi Colin, thank you so much for taking the time to leave this 5 star review. We appreciate the feedback and we are delighted you got everything you need at Roofin :) Kind Regards Lorraine.
Roof tiles
Searched online and this was the best price with most options for the tiles I wanted, good communication and delivered in less than one week would definitely use again.
2 August 2023
Reply from Roofin Online Store
Hi Keith, Thank you so much for choosing us at Roofin, and for this incredible 5 star review. It really means a lot. Kind Regards Lorraine :)
Very good product and company
Very good helpline helped me with my order then went on to their website knowing what i needed to do and order ordered with 3 to4 days delivery they delivered the next day very happy
31 July 2023
Reply from Roofin Online Store
Hi Ian, Thank You for taking the time to leave this 5 star review. We are thrilled you got the help you needed. We all look forward to serving you again :) Kind Regards Lorraine.
Happy Roofer
As a roofer, I was very dubious about the Supaslate.
Having now fitted it to a lean too shed, below a slate roof.
And it looks very good. The slates lay nice and tight to the slates below, and I will be using them again!!
I was also one sheet of 3 slates short, and Roofin sent me one free of charge.
If you have any questions or problems. The staff are extremely helpful and polite!!
Happy Roofer! 🥰
26 July 2023
Reply from Roofin Online Store
Hi Robin, Thank you for this fantastic 5 star review. Customer satisfaction is what drives us at here Roofin. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Kind Regards Lorraine :)
Reply from Roofin Online Store
Hi Richard , thank you so much for taking the time to leave this fantastic review. We really appreciate your business and valued feedback. Kind Regards Lorraine :)
Reply from Roofin Online Store
Hi S Mace, thank you for sharing your experience with us! We are thrilled to hear that you had a great time shopping at Roofin . We look forward to welcoming you back soon. Kind Regards Lorraine :)
Reply from Roofin Online Store
Hi Donella, Thank you so much for leaving this fantastic 5 star review. We often check our prices to make sure we can offer the most competitive prices to all our customers. Kind Regard's Lorraine :)
Very good service and helpful
2 July 2023
Reply from Roofin Online Store
Hi Glyn, Thank you for taking the time to leave this 5 star review, its really appreciated. Kind Regard's Lorraine :)
Good shopping experience.
Website was easy to use. Items delivered as specified. Cost of delivery was less than half of competitor for Tapco slates even though slates are delivered directly from Tapco in both instances. Overall a good shopping experience.
2 July 2023
Great experience great company.
Great experience great company.
Choose on price, will return regardless due to customer service.
2 July 2023
Reply from Roofin Online Store
Hi Ben, Thank you so much for leaving this fantastic 5 star review. Kind Regard's Lorraine :)
Super good service
Super good service, came exactly as shown on pictures and as described. I also had a question which was replied to efficiently, super happy
25 June 2023
Reply from Roofin Online Store
Hi Jozef, Thank you so much for taking the time to leave this 5 star review. We work hard to make our customers experience as enjoyable as possible so this really means the world to us all. Kind Regard's Lorraine :)
Reply from Roofin Online Store
Hi Samantha, Thank you so much for taking the time to leave this 5 star review. We really appreciate the feedback. Kind Regard's Lorraine :)
The whole package.
Easy to use website. Very prompt delivery and as I’d missed something of the initial order I found out that the customer service was possibly the best I’ve ever experienced with a very friendly, informative and helpful team.
25 June 2023
Reply from Roofin Online Store
Hi David and Julia, Thank you so much for leaving this fantastic 5 star review. At Roofin we are passionate about providing all our customers with an excellent experience while shopping with us . Seeing this review has truly made our day :) Kind Regard's Lorraine.
Reply from Roofin Online Store
Hi Steve, Thank you so much for taking the time to leave this 5 star review :) Kind Regards Lorraine.
purchased facia board and gutters for…
purchased facia board and gutters for my property,customer service was great,
18 May 2023
Unprompted review
Reply from Roofin Online Store
Hi Rascul, Thank you for this fantastic 5 star review. We are thrilled that you are happy with the products you received. Kind Regards Lorraine :)
Ordered roofing sheets
Ordered roofing sheets
No delivery goes to clear amber group
Avoid at all cost
17 June 2023
Unprompted review
easy to order
easy to order
got a phone call to confirm address as the delivery driver was lost met him at b and q car park and he followed me home
packaging damaged but contents ok
had to order extra tiles but
second order went smoothly
4 June 2023
Reply from Roofin Online Store
Hi David, Thank you so much for leaving this 5 star review. As a small family run business we truly appreciate the feedback. Kind Regard's Lorraine :)
Really good service done what they said…
Really good service done what they said they would do
4 June 2023
Reply from Roofin Online Store
Hi Stephen, Thank you so much for taking the time to leave this 5 star review. Kind Regards Lorraine :)
Reply from Roofin Online Store
Hi Cynthia, Thank You so much for this fantastic 5 star review. Kind Regard's Lorraine :)
Roofing tiles
Website easy to move around and find the items you need. Excellent product and quality. fast delivery
31 May 2023
Reply from Roofin Online Store
Hi Lisa, Thank you so much for taking the time to leave this 5 star review. We update our website often to make it as easy as possible for our customers. Its really good to hear our customers find it easy to navigate and are happy with the products we sell. Kind Regard's Lorraine :)
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