I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more
Company replied
Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more
Company replied
I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more
Company replied
Company details
Written by the company
Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.
Contact info
381 Railway st, V6A 1A4, Vancouver, BC, Canada
- (866) 774-8377
- info@riversol.com
- riversol.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am so very thankful to have…
I am so very thankful to have discovered this company- professional, knowledgeable, with easy to use website. Orders are filled promptly - I’m always aware of the status of my order.
I have been using Riversol for 4 hrs- I am very satisfied with the products. The products keep the rosacea silenced. I enjoy reading about new products being developed & have added to my daily skin regime. This company is environmentally friendly- a factor very important to me.
I would highly recommend using Riversol.
6 July 2026
Unprompted review
Reply from Riversol
Nola, thank you for your thoughtful review! We’re so happy to hear you’ve had such a positive experience with our products, website, and Customer Service team. It’s wonderful to know our commitment to sustainability is meaningful to you, too. We truly appreciate your recommendation and your continued support!
Great product easy to use and good…
Great product easy to use and good quality
21 July 2026
Unprompted review
Reply from Riversol
Cynthia, thank you for your kind review! We’re so glad you’re enjoying your Riversol products and finding them easy to use. We truly appreciate your support and are grateful you chose Riversol!
Team riversol
I had a great experience with Riversol, from ordering the products to the team who helped me with my order. I love the cream cleanser, and it was my first time using the tinted lip oil. I feel like I was wearing lipstick whic is great because sometimes I forgot to bring my lipstick. Just use a little bit and you are good.
13 July 2026
Unprompted review
Reply from Riversol
Gloria, thank you for your wonderful review! We’re so glad you had a great experience with both our team and your order. It’s wonderful to hear you’re enjoying the Cream Cleanser and that the Broad Spectrum SPF 40+ Tinted Sunscreen Lip Oil has become such a handy favourite. We truly appreciate your support!
Great moisturizing cream
The daily moisturizing cream is the very best I’ve ever used on my face! I get compliments on my skin all the time and because I’m on chemo medication it’s important to keep my face hydrated like the rest of me!!
21 July 2026
Unprompted review
Reply from Riversol
Thank you for your wonderful review! We’re so happy to hear the Daily Moisturizing Cream has become such an important part of your routine. It’s especially meaningful to know it’s helping keep your skin feeling comfortable and hydrated. We truly appreciate your support and wish you all the very best!
I love Riversol products
I love Riversol products. I have been using them for about 3 years now.
20 July 2026
Unprompted review
Reply from Riversol
Sheri, thank you for your continued support! We’re so happy to hear Riversol has been part of your skincare routine for the past few years. We truly appreciate your loyalty and are grateful to have you in our community!
Ease of ordering online
30 June 2026
Unprompted review
Reply from Riversol
Ellen, thank you for your review! We’re so glad to hear you found the online ordering process quick and easy. We truly appreciate your support and look forward to serving you again!
It really worked perfectly on my skin
It really worked perfectly on my skin. As I have sensitive skin it does not give me any kind of bad reaction. I love all the riversol products.
20 January 2026
Unprompted review
Reply from Riversol
Rupinder, thank you for your wonderful review! We’re so happy to hear Riversol has been a great fit for your sensitive skin and that you’ve had such a positive experience with our products. We truly appreciate your support and are grateful to be part of your skincare routine!
Love how it leaves my skin feeling
Love how it leaves my skin feeling , noticeable improvement in moisture, glow and spots.
Reduced fine lines I love it. The new mask is amazing g and well worth the effort- an immediate pick me up for your skin.
20 July 2026
Unprompted review
Reply from Riversol
Thank you for your wonderful review! We’re so happy to hear you’re seeing such great results from your Riversol routine and enjoying the boost from the new PDRN Mask. Your kind words mean so much to us, and we truly appreciate your support!
I love the products
I love the products , I have sensitive skin and it works so well. I told my daughter about it and my friend and they are using the products too. I first tried it with free samples after that I was hooked and I find the online personal very helpful and sincere.
7 April 2026
Unprompted review
Reply from Riversol
Linda, thank you for your wonderful review! We’re so glad our products have been a great fit for your sensitive skin and that the sample program helped you discover your routine. It means so much that you’ve shared Riversol with your daughter and friend. We truly appreciate your support and your kind words about our team!
Excellent as usual prompt service.
20 July 2026
Unprompted review
Reply from Riversol
Liz, thank you for your kind review! We’re so glad to hear you’ve had such a positive experience with our service. We truly appreciate your support and are grateful to be part of your skincare journey!
Always pleased by my products
Always pleased by my products. Delivery is fast as well.
2 July 2026
Unprompted review
Reply from Riversol
Deborah, thank you for your kind review! We’re so glad to hear you’re consistently happy with your Riversol products and delivery experience. We truly appreciate your continued support and are grateful to be part of your skincare routine!
Incredible all the way around
I have been ordering the majority of products for 4+ years. Absolutely love all of them, especially the correct v2 which works it's magic at erasing dark spots. The micellar is top tier and the bottle is genius with a pump top (which also doesnt leak during travel so big bonus!).
Shipping is always incredibly fast and the customer service is next level!! I have had zero negative experiences with Riversol overall and will continue to purchase my skin care for years to come!
19 June 2026
Unprompted review
Reply from Riversol
Tara, thank you for your incredible review and for being a longtime Riversol customer! We’re so happy to hear you’re enjoying your favourite products and that your overall experience with our team and service has been so positive. Your continued support means so much to us, and we look forward to being part of your skincare routine for years to come!
It is very kind to my skin while being…
It is very kind to my skin while being extremely effective. It layers into my face and neck quickly and doesn’t end up greasy - just hydrated. My hands love the hand cream as well.
20 July 2026
Unprompted review
Reply from Riversol
Lorraine, thank you for your lovely review! We’re so glad to hear your Riversol routine is keeping your skin feeling comfortable and hydrated, and that the Hand Balm has become a favourite, too. We truly appreciate your support and are happy to be part of your skincare journey!
love Riversol products
love Riversol products. Been using them for years.
18 June 2026
Unprompted review
Reply from Riversol
Thank you for your continued support over the years! We’re so happy to hear Riversol has remained a favourite in your skincare routine. We truly appreciate your loyalty and are grateful to have you as part of our community!
Love Riversol’s new mask
Love Riversol. Just, please, please, please take panthenol out of your lovely new mask. Luckily, I’m on a biologic but am deathly allergic to panthenol!
20 July 2026
Unprompted review
Reply from Riversol
Pamela, thank you for sharing your feedback with us. We’re so glad to hear you love Riversol and appreciate you taking the time to share your ingredient concerns. We recommend reviewing ingredients carefully and consulting with your healthcare provider when needed, and we’ll be sure to pass your comments along to our team. Thank you for your support!
Love all the products
Love all the products. My skin has never been so soft and hydrated. Pores are barely noticeable anymore. I will continue to add a new product With each order.
20 July 2026
Unprompted review
Reply from Riversol
Thank you for your wonderful review! We’re thrilled to hear you’re loving your Riversol routine and seeing such great results. We hope you continue to enjoy discovering new favourites with each order. We truly appreciate your support!
I love Riversol products
I love Riversol products, they work extremely well for my 75+ sun damaged skin. I've been using the Hydrating cleanser followed by the anti-redness serum for a few months with noticeable results. A little of each goes a long way so it's a very cost effective way to get great skin. On top of that, the ordering procedure is seamless and the products arrive very quickly. Plus they're Canadian! Love, love, love!
20 July 2026
Unprompted review
Reply from Riversol
Thank you for your wonderful review! We’re so happy to hear you’re seeing such great results with your Riversol routine. It’s also great to know you’ve had a smooth ordering experience and fast delivery. We truly appreciate your support and are grateful to have you as part of the Riversol community!
Great products that work and quick…
Great products that work and quick turnaround.
1 July 2026
Unprompted review
Reply from Riversol
Amanda, thank you for your kind review! We’re so glad you’re enjoying the results from your Riversol products and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
Riversol experience
Riversol shopping and check out is pretty streamline, making the process easy to use. I really like every product I have tried as well and their customer service has been phenomenal over the years.
20 July 2026
Unprompted review
Reply from Riversol
Thank you for your wonderful review! We’re so glad you’ve had a great experience with our website, products, and Customer Service team over the years. Your continued support means so much to us, and we truly appreciate you being part of the Riversol community!
Excellent reliable products
Riversol’s approach of providing probes to check out how your skin reacts to their products is perfect. Follow their recommendations and feel what they can do for you. I’m using their excellent products for half a year now, and was never disappointed. Whatever I tried was just great, including their new hydrogel mask.
20 July 2026
Unprompted review
Reply from Riversol
Bernhard, thank you for your thoughtful review! We’re so glad our sample program helped you find the right routine with confidence. It’s wonderful to hear you’ve been enjoying your products, including the new PDRN Hydrogel Mask. We truly appreciate your support and are grateful to be part of your skincare journey!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.