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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, noting significant improvements in skin health, hydration, and appearance. Many appreciate the gentle nature of the products, especially those with sensitive skin, and highlight the positive impact on issues like redness, dryness, and aging concerns. The user experience, from website navigation to the ease of ordering, is frequently described as positive. However, some customers expressed dissatisfaction with aspects of the ordering process and customer service. A few people mentioned issues with product formulas changing without prior notification, and some experienced problems with orders, such as damaged items during shipping or unexpected charges. There were also occasional reports of products not meeting expectations, like a strong, unpleasant smell or a lack of desired results, and a few individuals found the customer service responses unhelpful or dismissive regarding their concerns.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the products,... See more

Quality

Users describe positive interactions with quality, highlighting that products are gentle and effective, even... See more

Order

Consumers have mixed feelings regarding the ordering process. Many customers praise the ease and speed of... See more

User experience

Clients share positive opinions on user experience, with many praising the ease of use and navigation of the... See more

Customer service

People report positive experiences with customer service. Many customers describe the service as fantastic,... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Riversol products for a few years now. I started with the starter package and there were items that worked for my skin as well as some that didn't. Ordering is quick and easy. The we... See more

Company replied

Rated 5 out of 5 stars

Riversol is one of those brands that focuses on real skin improvement instead of quick fixes. If your goal is calm, healthy, balanced skin—especially if you struggle with sensitivity—it’s a solid choi... See more

Company replied

Rated 5 out of 5 stars

I love Riversol products! They are so gentle to my skin. I am using antiaging trio with eye cream and retinol cream for normal to dry skin. I will continue using them. It’s been almost a year since I... See more

Company replied

Rated 5 out of 5 stars

It took a long time to find a skincare product that didn’t inflame my sensitive skin. I tried a few Riversol products after receiving a sample pack six years ago and have been a regular customer ever... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

833 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

The products work to make my skin look healthy.

The products work to make my skin look healthy without a greasy feeling. There are no sensitivity issues or redness. My family comments how good my skin looks now. It is quite moist when first applied but after 10 or so minutes it just looks like healthy happy skin! I ordered some for my daughter in England, which they ship to, and she loves it. My granddaughter has dry skin problems and the moisture cream worked better than prescription cream. Thank you for a great product.

21 April 2026
Unprompted review
Rated 4 out of 5 stars

4 years committed

I really like the entire Riversol skin care line. I am currently 65 yrs. Old and have been using these products exclusively for 4 years. I cleans my face with thr face wash, then I layer the following… corrector, serum, eye cream, face cream. Before applying the next product- your skin must be dry. I often get people complimenting me and asking what products I use.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing for very dry skin

I have very dry skin. And I’m approaching 50. I discovered Riversol a few years back and it’s been a miracle for my skin. I use the cleanser, serum, eye cream, moisturizer, retinol, neck retinal and some of the other serums from time to time (redness, dark marks one). All have been excellent. About a year ago I bought from a highly trending competitor and nope. So much fragrance and it just didn’t do the job even though it was twice the price. So as long as Riversol keeps making their products I’ll be buying them!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I truly believe this company cares…

I truly believe this company cares about the customer. I tried a sample, which was free, no strings attached. I really loved the product. The cleanser made my skin feel clean, but not dry. The serum & daily cream made my skin look smoother & healthier. I loved it! Then they reached out to me & asked me if I loved the product, why didn’t I purchase it? I was truthful & told them that I couldn’t afford to buy the products I wanted. What did they do?? They lowered the price to fit my needs. I’m so excited to be using Reversol again. This time for a longer period of time, so I’m looking forward to even better results!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Free trial to Riversol member.

I tried the free two week trial and liked the products.To put it simply- they actually do what is reported that they will do! Can’t get any better than that. I really like the CorrectorV it has already worked to diminish a sun spot that bothered me on my face. It was a like a symbol of a backward question mark. The bottom tail is quite diminished after only a few months. The other great product is the micellar make up remover. I used my regular one then the Riversol brand and it removed more makeup that the other one missed. Great products!!!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Canadian Products

I have been using this line for just over a year now and love it. I have noticed my skin changing related to age and these products are so in tune with my sensitive skin.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been using riversol products for a few years.

I have been using riversol products for a couple of years now. I really love how they make my skin feel and look. I absolutely love the new light moisturizer for day use.
The sun screen is good, I feel better about using it as it has no harmful ingredients.
Cannot see ever using different skin products.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Riversol skin products work!

I have been using Riversol skin care products for several years now. I love the neck cream, not just how smoothly it applies but the dispenser too.
I tried the new sunscreen just yesterday and loved that it was non-greasy and easy to apply.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I love the Riversol products

I love the Riversol products. I’ve been using them for years. I’m looking forward now to the release of the Hydra Sense, I found it really helped with fine lines above my upper lip.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Riversol Products

I have found all Riversol products to be excellent. They do what they say and feel comfortable on my skin. I recommend all their products.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Long-time customer with sensitive skin

I’ve been a loyal Riversol customer for several years, and my experience has been consistently positive. I have sensitive, redness‑prone skin, and their Redness Calming Mask has been the one product that reliably keeps my skin balanced. I actually use it nightly as a moisturizer, and it leaves my skin calm, soft, and comfortable without any irritation. Riversol is absolutely worth trying.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Face routine

I love how it came with all the products and had clear step by step day by day instructions! My skin looked and felt great after each use! Would recommend to family friends

17 November 2025
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Maezy. We’re so happy to hear you loved the clear step-by-step instructions and that your skin looked and felt great after each use. Your recommendation means a lot to us.

Rated 5 out of 5 stars

I especially like the new body lotion

I especially like the new body lotion. It is lightweight and hydrating. It does not feel greasy at all after applying it.

17 April 2026
Unprompted review
Riversol logo

Reply from Riversol

Thanks so much for sharing, Mary—great to hear you’re enjoying how the Hydrating Body Lotion feels on your skin and that it absorbs so well. We really appreciate you taking the time to leave feedback!

Rated 5 out of 5 stars

My experience using the product was…

My experience using the product was good but still the price is expensive for me

17 April 2026
Unprompted review
Riversol logo

Reply from Riversol

Thanks for sharing this, Asal—we really appreciate your feedback. We understand pricing can be a consideration, and we do run deals and promotions regularly, so it’s always worth keeping an eye out for those opportunities.

Rated 5 out of 5 stars

The Corrector V2 works gently

I have melasma and sun damage from a life lived outdoors. I am currently on my second bottle of The Corrector V2, and it has significantly lightened the damage on my cheeks and my sun spots also look slightly lighter. I use it at night and sometimes in the morning as well.
The fluid goes on smoothly and is gentle, I have had no irritation.
I highly recommend this product.

16 December 2025
Unprompted review
Riversol logo

Reply from Riversol

Thanks so much for sharing your experience, Kim—we’re really happy to hear you've noticed a difference with the Corrector V2. We truly appreciate your recommendation!

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