Riversol Reviews 

1,464
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality and effectiveness of the skincare products, frequently noting visible improvements in skin texture, hydration, and a healthy facial glow. People also appreciate the reliable delivery service and the responsive, professional customer support team that readily assists with any questions. Some reviewers were not happy with specific items, mentioning that certain creams or treatments did not provide the expected results for their unique skin types. A few people also noted minor challenges with navigating the online checkout process or dealing with specific product packaging details.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how products leave skin... See more

User experience

Consumers find user experience to be positive, highlighting lightweight textures, quick customer support... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more

Company replied

Rated 5 out of 5 stars

I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more

Company replied

Rated 5 out of 5 stars

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,464)

777 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great results using the products

Great results using the products. I love it

27 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Roberta, thank you for your kind review! We’re so happy to hear you’re enjoying your Riversol products and seeing great results. We truly appreciate your support and are grateful to be part of your skincare routine!

Rated 5 out of 5 stars

Product was great

Product was great. I have sensitive skin but this did not aggravate it. I noticed a considerable difference in the reduction of fine lines and my felt softer and not so heavy.

27 July 2025
Unprompted review
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Reply from Riversol

Denise, thank you for your wonderful review! We’re so happy to hear our products were a great fit for your sensitive skin and that you noticed such positive results. Your kind words mean so much to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Great products and service

User friendly when placing order but find the option re: the membership confusing. I appreciate the quick free delivery. I really like the quality of the products

10 July 2026
Unprompted review
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Reply from Riversol

Susan, thank you for your thoughtful review! We’re so glad to hear you’re enjoying the quality of our products and our fast, free delivery. We also appreciate your feedback about the membership options and will be sure to share it with our team as we continue to improve the experience. Thank you for your support!

Rated 5 out of 5 stars

An excellent product at a great price…

An excellent product at a great price point. If you are looking for quality without the boutique prices, Riversol would be an excellent choice.

27 July 2026
Unprompted review
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Reply from Riversol

Thank you for your wonderful review! We’re so glad to hear you’ve found Riversol to offer both quality and great value. Your recommendation means a great deal to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Reversal and Rosacea

I had rosacea so badly I wanted to scratch my face off. When I discovered Reversal things changed. I started by using the items for sensitive skin, full package. Within a week or two, improvement began. Over the next several months, my face became close to normal with only slight redness. Now, if I watch my diet for my sensitive foods and continue with the Reversal routine I am clear. Victory! Thank you Reversal.

27 July 2025
Unprompted review
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Reply from Riversol

Thank you so much, Sharol! 💙✨ We’re so happy Riversol has made such a meaningful difference for your skin. Your story means so much to us!

Rated 5 out of 5 stars

Riversol is an exceptional brand

Riversol is an exceptional brand. Wonderful for the skin. Fantastic for anyone that has acne or suffers from rosacea. I wish I would have known about it years ago

27 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Sandy! 💙✨ We’re so happy Riversol has been such a great fit for your skin. Your kind words mean a lot!

Rated 5 out of 5 stars

I have dry and very sensitive skin

I have dry and very sensitive skin. I can see and feel the difference that the Moisturizing Concentrate makes. It doesn't leave my skin red or itchy like other creams have. Since I have found this moisturizer, I won't be using anything else.

5 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Shirley! 💙✨ We’re so glad the Moisturizing Concentrate has been such a good fit for your sensitive skin. Your support means so much!

Rated 5 out of 5 stars

DIFFERENT HAND CREAM…

My hands are covered with brown marks and the new Riversol Hand Cream feels beneficial. After using this Hand Cream my hands feel soft and the brown marks are starting to fade. I love this Hand Cream and will be purchasing some more. It will make a good gift.

24 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Sophie! 💙✨ We’re so happy to hear you’re enjoying the Peptide Hand Cream and seeing such a positive difference. It means so much that you’d recommend it as a gift too!

Rated 5 out of 5 stars

I wish that I had of discovered Riversol sooner!

I wish that I had of discovered Riversol sooner…it is that amazing.
I am 72 years old and my first compliment truly made my day as I was told my skin was absolutely beautiful.
No lines, no wrinkles, just a soft glowing complexion.
I have to admit that I was so surprised to receive their 15- Day Sample Kit offer to “try”
their Anti-Aging intro.
No cost to give it a try and I absolutely love this product and have become a member so that I may have early access to new product and the membership enables me to put it towards future purchases, much like an account that is always there for you!
You can even put it on pause!
The orders are sent out extremely fast and I truly look forward to my next order.
Thank you to Customer Service who are the epitome of service quality and always respond to questions pending and just being there for you!
Thank you Riversol for being there and assisting me in feeling beautiful!

14 February 2026
Unprompted review
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Reply from Riversol

Thank you so much, Gail! 💙✨ Your kind words truly mean so much to us. We’re so happy to hear Riversol has been such a positive part of your skincare routine, and we’re grateful to have you as part of our community!

Rated 5 out of 5 stars

I just purchases the Peptide Hand…

I just purchases the Peptide Hand Cream. I love it, it goes on well and my hands just soak it up instantly. I highly recommend this product.

23 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Jennifer! So happy you’re loving it 💙✨ We truly appreciate the recommendation!

Rated 5 out of 5 stars

Love the Body Hydrating lotion

Love the Body Hydrating lotion. It leaves my skin soft and hydrated the whole day.
The new hand cream feels good and is unscented. Only been using for two days.
I have been using Riversol face products for a few years and once in a while I tried other products but I always come back to Riversol. Highly recommend . Review the review.

24 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Lise! We truly appreciate your loyalty 💙✨ So glad you’re enjoying your Riversol favourites!

Rated 5 out of 5 stars

Excellent Products

These products are of excellent quality. I used them and saw the difference in my skin. I found them a bit pricey but using them on a longer scale, surely makes a big difference.

9 February 2026
Unprompted review
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Reply from Riversol

Thank you so much, Louise! We truly appreciate your support 💙✨ So happy you’re seeing a difference!

Rated 5 out of 5 stars

This company fully delivers

Quick delivery, available live chats for questions, products that feel great, made in Canada and backed by science. This company delivers.

2 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Sara! We truly appreciate your kind words and support 💙✨ So glad you had a great experience!

Rated 5 out of 5 stars

Riversol is my staple

There is a lot of competition out there for skincare products but Riversol continues to be my staple. I recently had a skin analysis done at a high-end spa and was complimented on the condition of my skin. I owe that to Riversol.

25 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Heather! This made our day 💙✨ We’re so grateful to be part of your routine!

Rated 5 out of 5 stars

I received my sample pack of Riversol…

I received my sample pack of Riversol products. And was very pleased and I ordered all three. They really hydrate my skin. Such great Canadian skin care for mature skin.

16 June 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Shelley! We’re so glad you’re enjoying Riversol 💙✨ Your support means the world!

Rated 5 out of 5 stars

peptitde hand cream…

I received the new peptitde hand cream it makes my hands really soft. I love this product.

24 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Catherine! So happy you’re enjoying it 💙✨ Your support means a lot!

Rated 5 out of 5 stars

I didn't take care of my skin as I…

I didn't take care of my skin as I should have when I was young so I figured having nice skin was a lost dream. About 7 months ago I began using Riversol. I tried samples and was floored at how my skin was beginning to transform. I was so impressed that I ordered a skincare package of Anti-aging serum, Eye Repair, Retinol Neck Cream and the Daily Moisturizer. This routine began making such a difference that I've also added the cream cleanser, retinol and most recently, Corrector V2. Now, at almost 70 years old, I'm beginning to have the skin I've dreamed of.
I've also joined Riversol+ which will make it even easier to maintain my routine. Im telling you...it's never too late for you to give Riversol a chance. Try the samples, you have nothing to lose.

23 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Pamela, thank you for sharing your inspiring experience with us! We’re thrilled to hear how Riversol has become such a special part of your skincare routine and that you’ve found products that work beautifully for you. It means so much that you’ve shared your story and recommended trying our samples. We truly appreciate your support and are so happy to have you as part of the Riversol community!

Rated 3 out of 5 stars

Love the products HATE THE PACKAGING…

Love the products HATE THE PACKAGING EVERY SINGLE FACE WASH AND NOW The ACNE TREATMENT ALL LEAK/stop working

Hard to recommend when the packaging is so bad

1 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Nicole, thank you for your honest feedback, and we're so sorry to hear about your experience with the packaging. If you haven't already, please reach out to us at 1-866-774-8377 or info@riversol.com. We'd be happy to look into this and arrange a replacement or refund. We truly appreciate you bringing this to our attention and the opportunity to make things right.

Rated 5 out of 5 stars

I have been a loyal Riversol customer…

I have been a loyal Riversol customer for many years, and I don’t see myself ever switching. Your products are exceptional, and your customer service is consistently outstanding.

You also have one of the best loyalty programs I’ve come across, which makes being a long time customer even more rewarding

I couldn’t recommend more highly. Five stars +++!

Thank you for continuing to provide, such excellent products and service.

22 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Kimberly, thank you so much for your incredible review and for being such a loyal Riversol customer! We’re truly grateful for your continued trust and support over the years. It means a great deal to hear that you value both our products and loyalty program. Thank you for being part of the Riversol community!

Rated 5 out of 5 stars

Great product and service

I used to be a brand hopper. I have been using Riversol products for over 6 years and it’s the best thing I did for my skin. The customer service is also amazing.

2 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Lynne, thank you for your wonderful review! We’re honoured that Riversol has earned a lasting place in your skincare routine over the past six years. It’s also great to hear our Customer Service team has made such a positive impression. We truly appreciate your loyalty and support!

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