My initial enquiries to Fustle (Alistair) were met with quick and useful responses. He was very engaged from the start and made it easy for me to test ride the bikes and choose the best size. He also... See more
Company replied
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Ride, Explore sums up my first 4 months of Fustle ownership. As far as a progressive gravel bike goes I doubt there is much better available. Living in the Scottish Borders it is perfect for steep and... See more
Company replied
Fantastic service. Tyre required for a race that weekend. Was with me within 48 hours.
Company replied
Couldn’t recommend buying a Fustle more. The entire process of purchasing my bike was a shining example of great customer service. I wasn’t sure which frame to order, the team helped me work out my... See more
Company replied
Company details
Written by the company
Custom built bikes designed and built in Northern Ireland. Home to the winner of the 'Design and Innovation Awards 2021' Causeway GR1 frame-set.
Contact info
Enterprise House, 2-4 Balloo Avenue, Unit 1A, BT19 7QT, Bangor, United Kingdom
- hello@ridefustle.com
- ridefustle.com
Fantastic service
Fantastic service. Tyre required for a race that weekend. Was with me within 48 hours.
18 September 2025
Reply from FUSTLE
Glad you got up and running again in time! Thanks Catriona
Great communication & a quick delivery
Great communication & a quick delivery. I can't wait to get this one built up!
12 September 2025
Reply from FUSTLE
Thanks Sandy, it’s great to have such a fantastic retailer sharing the love ❤️
My initial enquiries to Fustle…
My initial enquiries to Fustle (Alistair) were met with quick and useful responses. He was very engaged from the start and made it easy for me to test ride the bikes and choose the best size. He also offered useful advice based on the type of rising I expect to be doing. Having ordered a Fustle, there is a slight delay in obtaining the bike due to delivery but he has made the ordering process painless. I would highly recommend this company who clearly love bikes and seek offer a top-notch, personal experience for their customers.
2 August 2025
Reply from FUSTLE
Thanks Alan.
It won’t be long before your first ride.
Great service all round
Great service all round, the bike is super comfortable and great fun to ride 👍🏼
4 August 2025
Reply from FUSTLE
It’s been a pleasure Gary
Great bike frame
Great bike frame, very light. Good quick responses from company and they made my custom bike for the cycle to work scheme.
8 April 2025
Reply from FUSTLE
Thankyou, it was a pleasure to build your new bike and we wish you many happy miles with the Family!
Great communication and service
Great communication and service. Great company to deal with
25 February 2025
Reply from FUSTLE
Thanks Mark. We also accept payments for good service in the form of homemade brownies as you well know 😜
Reply from FUSTLE
Thanks Cal, glad we could help get you back on the trails.
Professional & helpful with a smile
25 November 2024
Reply from FUSTLE
Thanks Ian. You pay extra for the smile 😀
Ordered 3 pairs of Fustle socks and…
Ordered 3 pairs of Fustle socks and collected them from Alastair during the arranged group ride 2 days later. Socks are great. Lovely colours, very comfortable and warm. Would highly recommend.
10 October 2024
Reply from FUSTLE
Thanks Richard, and it was great to have you join us on the latest Ride Out. See you on the next one.
Reply from FUSTLE
It was a pleasure to help find your next bike. Health to enjoy Ashley, thanks for the review.
Amazing product and service!…
Amazing customer service from initial enquiry to delivery of product. My experience was no less than superb. Any questions I had were answered with Alastair going above and beyond to help me choose the correct bike for my needs. I highly recommend Fustle! The bike is awesome as well.
16 October 2024
Reply from FUSTLE
Thanks Chris, it was a pleasure to meet you and work through the right model for you. Health to enjoy!
Reply from FUSTLE
Thanks Ian, it's always a pleasure to keep you rolling!
Supportive
Supportive, fast reply, makes a customer feel valued. Thank you very much
4 September 2024
Reply from FUSTLE
Thanks Bernhard, it was a pleasure to build you another bike!
Five stars again for Fustle
Five stars again for Fustle. A bike ordered and ready to pick up and ride within 24 hours. The bike is a great ride and perfectly finished.
22 August 2024
Reply from FUSTLE
Thanks Allen. It was a pleasure to build you another Causeway. Health to enjoy it!
When I was looking to purchase a gravel…
When I was looking to purchase a gravel bike. The fact that Fustle is a Northern Irish company was a massive draw. I took one of the demo bikes for a weekend and instantly loved it. The team at Fustle are amazing and go to great lengths to ensure that your customer experiance is second to none. The fact that the bike is amazing and so capable of doing whatever you throw at it is a bonus.
19 August 2024
Reply from FUSTLE
Thanks Rollo. It's a pleasure to have such a passionate rider speak so highly of the product and service. Thanks for leading out those Fustle Family ride outs too! We are long overdue the next one.
Reply from FUSTLE
Thanks a lot for the feedback Stewart! Enjoy.
Fast delivery! Great company!
Fast delivery, excellent Comms and customer service. Well happy with my purchase!
8 July 2024
Reply from FUSTLE
Thanks John. Enjoy the bike building process and we hope to see a photo of the finished bike once it is complete. Health to ride.
Excellent service
I don't think I have dealt with a better bike company, very quick to respond to some questions I had and I was able to change my order at the last minute without any problems, frame arrived very quickly and was well packaged and with some small parts I wasn't expecting (bar tape, expander plug) quality of the frame is very good and I'm looking forward to getting it built up and riding it
29 May 2024
Reply from FUSTLE
Thanks for the review William. It was a pleasure to help change your order after your request. Health to ride!
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