I once lost a video recorded by snipping tool on win11 and suddenly shutdown because of power. the video has not been finalized and saved on expected folder. then I found the corrupted 3GB+ file and t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more
Company replied
This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more
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Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more
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Company details
Written by the company
Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.
Contact info
Shenzhen · BeiJing · Changsha · Vancouver · Tokyo · Lhasa · Taipei, 518000, Shenzhen, China
- chenyu@300624.cn
- repairit.wondershare.com
4.6
Excellent
933 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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It saved a corrupted zip file
It saved a corrupted zip file of pictures and videos of a couple concert I had recently been to.
Only real issue is the cost on a per monthly basis is rather outrageous for just 1 zip file to be saved.
21 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for sharing your concerns with us. We’re truly sorry to hear about the issue with the corrupted zip file, and we understand how frustrating it must be, especially when the content involves precious memories from your recent concerts.
We wanted to let you know that we offer a range of options to suit different needs. In addition to the subscription plan, we also provide a one-time purchase option for **Repairit**, which includes a perpetual license. This allows you to use the software without ongoing monthly costs. We hope this alternative might better align with your preferences and budget.
If you’d like assistance with the corrupted zip file or need help exploring the perpetual license option, please don’t hesitate to reach out. We’re here to help and ensure you have the best possible experience with our product.
Thank you for your feedback—it helps us improve both our services and offerings.
beautiful Images quality
20 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
I'm being FORCED to give a review when…
I'm being FORCED to give a review when I'd rather not. It won't let me proceed without doing so.
20 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced regarding the review invitation. We will immediately check internally to ensure that the review mechanism is functioning as intended, as it should allow users to close the invitation window by exiting the page.
To help us investigate this further and address the issue promptly, may we kindly request your contact information or additional details about your experience? This will allow us to better understand what occurred and ensure it does not happen again.
We greatly appreciate your feedback, as it helps us improve our services. Please don’t hesitate to reach out if you have any other concerns or questions.
Saved my ass.
Saved my ass.
A must-have for any tech toolkit, especially if you rely on SD cards in 4K cameras - because what could possibly go wrong with, say, your batteries...right?
18 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Reply from Wondershare Repairit
Thank you for your amazing feedback! We're thrilled to hear you love our app. Your support motivates us to keep improving!
Excellent software
13 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Goods to repeir my old photo
11 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Good luck Jjj
10 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Was able to fully restore a clip from…
Was able to fully restore a clip from Sony AS73 camera that was interupted by a battery failure.
9 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for sharing your positive experience! We're glad Repairit helped restore your clip successfully.
good work and design
8 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you so much for taking the time to leave your feedback and for giving Repairit 3 out of 5 points. We're thrilled to hear that you appreciated the "good work and design" of our product—it means a lot to us!
We’re always striving to improve and deliver the best possible experience for our customers, so we’d love to hear more about what we could do to earn a full 5 stars from you. If there's anything specific you'd like us to improve or any suggestions you have, we'd be very grateful for your input.
Feel free to share your thoughts whenever convenient—we truly value your feedback! Thank you again for choosing Repairit, and we’re here if you need any assistance.
very nice and usefully
7 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad to hear our software has been helpful for you. Let us know if you need any assistance!
This worked SO well!!
4 September 2025
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Working great so far!
31 August 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit is working great for you. Let us know if you need any assistance!
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We're glad it has been helpful. Let us know if you need any assistance!
verry good job
29 August 2025
Reply from Wondershare Repairit
Thank you for taking the time to leave a review for Repairit and for your kind words: "verry good job verry good job." We're truly delighted to hear that you had a positive experience with our product, and your encouraging comments mean a lot to us!
However, we noticed that you rated us with 1 star out of 5. We strive to provide the best possible experience for our customers, so we'd love to understand if there was anything that fell short of your expectations or areas where we can improve to better serve you.
Your feedback is invaluable to us, and it helps us grow and enhance our product and services. If you could share a bit more about your experience or what led to the 1-star rating, we’d greatly appreciate it!
Looking forward to hearing from you. Thank you again for using Repairit!
it's good AI software
29 August 2025
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We're thrilled to hear it has been helpful. Let us know if you need any assistance!
Look, it just works.
Look, it works. had 10 mov clips that I could not get to play, and now they play.
28 August 2025
Reply from Wondershare Repairit
Thank you for your feedback! We're thrilled to hear that Repairit worked perfectly for you. We appreciate your support!
Best Results
Awsome transformation from old pic to a complete new image better than expected
28 August 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're thrilled Repairit exceeded your expectations. Let us know if you need further assistance!
Reply from Wondershare Repairit
Thank you for your feedback! We're glad Repairit saved your corrupted zip file. Let us know if you need further assistance!
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit enhanced your image. Let us know if you need further assistance!
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