I once lost a video recorded by snipping tool on win11 and suddenly shutdown because of power. the video has not been finalized and saved on expected folder. then I found the corrupted 3GB+ file and t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more
Company replied
Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more
Company replied
This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more
Company replied
Company details
Written by the company
Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.
Contact info
Shenzhen · BeiJing · Changsha · Vancouver · Tokyo · Lhasa · Taipei, 518000, Shenzhen, China
- chenyu@300624.cn
- repairit.wondershare.com
4.6
Excellent
955 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It works as advertised super happy
3 October 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Corrupted file FIXED!
My camera was unplugged before I stop recording and the file was corrupted. I uploaded the file, uploaded a short sample file and voila, perfectly fixed. Well worth the money.
28 September 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Excellent Life Saver!
Paid for a special boat trip for wildlife. 70 clips were found to be in a corrupt file so couldn't play them, but managed to save them all thanks to Wondershare repairit. Life saver!
16 September 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Awesome
Awesome! It repaired my damaged video files without any issue and still kept its quality.
22 August 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
magicly repaired my corrupted footage
20 August 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
After improving the pictures
After improving the pictures, the faces of the people are sometimes not recognisable. Therefore one cannot valid them as acceptable.
16 August 2026
Unprompted review
Reply from Wondershare Repairit
Dear Customer,
Hello! We are pleased to hear from you. This is the Wondershare Support Team.
Thank you very much for your recognition and support!
If you encounter any questions or need assistance during your use, please feel free to contact us. We will continue to provide you with help as always.
If you are not satisfied with the repaired image, you can also send us your original damaged file and sample file. We will contact the technical team to manually assess whether further repair is possible.
We wish you success in your work and a happy life!
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
does what it says on the tin!
10 August 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I once lost a video recorded by snipping tool
I once lost a video recorded by snipping tool on win11 and suddenly shutdown because of power. the video has not been finalized and saved on expected folder. then I found the corrupted 3GB+ file and tried to repair it with many tools and unfortunately failed. then I heard about wondershare repairit tool. it's advance repair setting recovered my original lost video Alhamdulillah. thank you so much. I would be glad if you response me.
31 July 2026
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your kind words! We're thrilled to hear that Wondershare Repairit helped you recover your lost video successfully. Your feedback means a lot to us, and we'll continue to work hard to provide you with the best tools and services.
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible.
Excellent restoration
Excellent restoration of old photos eliminating scratches and improving image contrast
17 July 2026
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
I paid AUD $170 for Wondershare…
I paid AUD $170 for Wondershare Repairit, and it was worth every dollar. It repaired my recovered video files beautifully, and I got my lost memories back. Very happy with the result. Thank you!
9 July 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Did a great job of fixing imperfections…
Did a great job of fixing imperfections in a scanned transparency.
4 July 2026
Unprompted review
Reply from Wondershare Repairit
Dear Customer,
Hello! We are pleased to hear from you. This is the Wondershare Support Team.
Thank you very much for your recognition and support! It is our duty to resolve your issues.
If you encounter any questions or need assistance during future use, please feel free to contact us. We will continue to provide you with help as always.
We wish you success in your work and a happy life!
The software resolved a problem wit a corrupted word file.
The software resolved a problem that another software with the same function did not: it repaired a corrupted ms word file.
28 June 2026
Unprompted review
Reply from Wondershare Repairit
Dear Customer,
Thank you for contacting Wondershare Technology. I am your dedicated customer service representative, Elina.
We are glad that our software was able to help you successfully repair your files and resolve your issue smoothly.
Thank you for trusting Wondershare Technology. We look forward to continuing to provide you with stable and reliable services in the future!
If you have any further questions, please feel free to contact our customer service team at any time. We are committed to serving you. Wish you a pleasant life!
Great for recover Panasonic GH5s .MDT…
Great for recover Panasonic GH5s .MDT corrupted files
26 June 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your support of our product! If you encounter any difficulties while using our product in the future, you can contact us and we are at your disposal.
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
This application keeps the originality of the actual photograph
I felt this application did a better job than others that I have tried so far. The good thing about this application is while restoring the old photograph, it does not change the old originality drastically which other software usually do.20
20 June 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Repairit software is unreliable
The software seemed very promising.
However it brought back 35000 records some are accessible many are useless. There was no structure of folders just one large file and there was no logical pattern why some were accessible and many were not.
Beware of the small print regarding renewal subscriptions.
I tried to prevent their subscription enewal taking a 12 month renewal amount of £76.79 however I found their cancellation of subscription screen confusing and complicated even when they sent me a link.
I am a pensioner with sufficient funds to live on however £76.79 is serious mony to lose. They were very polite but have no conscience when it comes to taking money.
I would rate wondershare repairit as zero and certainly deter anyone using this software would not recommend their Business.
17 June 2026
Unprompted review
Reply from Wondershare Repairit
Dear customer, thank you very much for your review, and we apologize for not providing you with a satisfactory user experience. If you encounter any problems with your account subscription, please feel free to contact customer_service@wondershare.com, and we will be happy to provide you with service and support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.