RentalCover.com Reviews 

22,591
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,957 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward and easy process for filing claims, appreciating remarkably fast response times and quick approval. Many consistently report prompt and full payments or refunds, often within a few days, making the overall service highly satisfying and leading them to recommend the company. However, some customers noted communication issues, reporting ignored emails and claims taking weeks to process. Others experienced delays in receiving refunds or had claims declined due to specific conditions, like lacking a police report, or received less than expected.

What people talk about most

Claim

Reviewers mention positive feedback about the claim process, often describing it as easy, straightforward,... See more

Service

People report positive experiences with service, with many expressing satisfaction and gratitude for the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Response time

Customers had positive experiences with response times, with many reporting quick turnarounds for claims and... See more

Refund

Consumers generally report positive experiences with the refund process, often describing it as quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was fair, and we ended up needing it when we were hit on our return journey! The process of getting a submitting our claim was straight forward, the communication was quick and thorough, and eve... See more

Rated 5 out of 5 stars

I took RentalCover on a whim for a car rental in Europe. A scratch in the door from a very tight garage exit resulted in a bill of over $3,000. I had low expectations for coverage based on my prior ex... See more

Rated 5 out of 5 stars

Brilliant company to deal with. We needed to make a claim, after Green Motion stated we damaged the hire car ( we do not believe we did, and would never use them again) We filled in a very strait... See more

Rated 5 out of 5 stars

I have used RentalCover.com for over 5 years when hiring cars, saving me 50-70% against the cover offered by the rental companies. Recently I needed to make a claim, the process was easy, response cam... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(22,591)

6,020 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problems with Com Avis in Zagreb

I rented a car from Avis. Everything was quick upon pickup, but when I returned it, they did a combined inspection and didn't invite me to the inspection. The manager came back and said okay, you can go, but the next day I got a letter asking for 474 euros for repairing a 5 cm scratch. My letters went silent.
Then I filed a claim with RentalCover, and everything was resolved in two days and they refunded three parts of the money. I didn't even expect it to be that easy, thank you.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company to deal with.

Brilliant company to deal with.
We needed to make a claim, after Green Motion stated we damaged the hire car ( we do not believe we did, and would never use them again)
We filled in a very strait forward form, took photos of the required documents and uploaded them and submitted claim.
Two days later they contacted us, as one of the documents was incorrect (Green motion hadn’t given us the correct paperwork). We obtained the correct paperwork, uploaded it and the claim was approved the next day. It was paid the day after.
It was therefore 4 days between claiming and being paid the full amount we claimed.
Very easy to deal with, very quick payment ( would have been even quicker if Green Motion had given us the correct paperwork) and would highly recommend

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Good price and legit.

Good price and legit.
Cheaper than insurance offered by car rental company, smooth claim process.
Rented a car in Slovenia, had an accident of hitting the curb of sidewalk at a very narrow road, scratched rims and cracked tire. Taken all necessary photos for claim purpose.
Claimed, approved and received the payment in a very short time.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Rental Cover.com fast claim processing

Rental Cover.com has an easy online claims process. My claim was responded to within 2 days, and notification of payment was received soon after I submitted my bank details. I was really surprised at how quickly my claim was approved and paid! Best insurance claim experience I’ve ever had.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware:

My experience with this provider has been disappointing. I lodged a claim more than 20 business days ago for what appears to be a straightforward refund request, yet communication and progress have been extremely limited.
The company does not appear to offer direct customer contact channels beyond email, and the responses received have been largely generic, providing little clarity or confidence that the matter is being actively progressed. This lack of transparency and responsiveness has been frustrating and has not met my expectations of customer service.
Based on my experience, I would encourage prospective customers to carefully review the company's terms, claim processes, and independent customer feedback before committing to their services. In the event of an accident or claim, customers should be aware that delays may result in unexpected out-of-pocket expenses.
I would recommend considering alternative providers with a proven track record of customer service and claims support, or where possible, dealing directly with a reputable hire company.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Rental over had an easy online service…

Rental over had an easy online service as long as you had all your documentation. It was approved and paid within 24 hours of submitting the claim. I chose to get paid by Venmo and had my money in 30 minutes. Great service.

16 July 2026
Unprompted review
Rated 4 out of 5 stars

Simple application form

Simple application form . Great for UK people living in Spain. I am buying the cover for my wife and hope that with the simplicity of the application form all will be well - otherwise O would have given full marks.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very easy and fair

I’ve used RentalCover.com several times for overseas car rental on trips in Italy & the UK, and it’s super easy and very fair pricing. I’ve never had to make a claim, but I’m a huge fan of the service so far. Recommended.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Efficient

Using the website to submit my claim was very easy. I did have an issue with uploading PDF files, but the system accepted images of the PDFs and were readable. I was able to submit my claim in 5 to 10 minutes on a cellphone, and that included converting the PDFs to images. My claim was approved within an hour and my payment was ready with 4 hours, truly exceeding my expectations. The funds appeared in my account the next day. Truly a great experience!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Reimbursement for the car damage was…

Reimbursement for the car damage was quick once the rental company provided all the documents. I will continue to use this company, as it costs half as much as the insurance offered by the rental agency.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful, great communication.

It was quite stressful to find damage on our rental car. Communication with RentalCover.com was straightforward, they were clear in their instructions as to what I needed to provide. They kept communicating throughout the process. My claim was settled to my satisfaction. Thanks team!

18 June 2026
Unprompted review

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