RentalCover.com Reviews 

22,591
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,957 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward and easy process for filing claims, appreciating remarkably fast response times and quick approval. Many consistently report prompt and full payments or refunds, often within a few days, making the overall service highly satisfying and leading them to recommend the company. However, some customers noted communication issues, reporting ignored emails and claims taking weeks to process. Others experienced delays in receiving refunds or had claims declined due to specific conditions, like lacking a police report, or received less than expected.

What people talk about most

Claim

Reviewers mention positive feedback about the claim process, often describing it as easy, straightforward,... See more

Service

People report positive experiences with service, with many expressing satisfaction and gratitude for the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Response time

Customers had positive experiences with response times, with many reporting quick turnarounds for claims and... See more

Refund

Consumers generally report positive experiences with the refund process, often describing it as quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was fair, and we ended up needing it when we were hit on our return journey! The process of getting a submitting our claim was straight forward, the communication was quick and thorough, and eve... See more

Rated 5 out of 5 stars

I took RentalCover on a whim for a car rental in Europe. A scratch in the door from a very tight garage exit resulted in a bill of over $3,000. I had low expectations for coverage based on my prior ex... See more

Rated 5 out of 5 stars

Brilliant company to deal with. We needed to make a claim, after Green Motion stated we damaged the hire car ( we do not believe we did, and would never use them again) We filled in a very strait... See more

Rated 5 out of 5 stars

I have used RentalCover.com for over 5 years when hiring cars, saving me 50-70% against the cover offered by the rental companies. Recently I needed to make a claim, the process was easy, response cam... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(22,591)

6,020 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thorough and Professional

Price was fair, and we ended up needing it when we were hit on our return journey! The process of getting a submitting our claim was straight forward, the communication was quick and thorough, and everything was resolved within the month. Very thankful. Excellent coverage.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Glad I've made an insurance

I've made a full coverage with them and a had an accident. And it was not my fault, but the other vehicle got away. If it wasn't this coverage I would have to pay. They were super fast to pay 100% after I've inserted all the documentation. We sometimes think twice about making these insurances, from now on it will be ALWAYS!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Process was easy and claim process very…

Process was easy and claim process very quick and all online. Money was in my account with 48hrs of submitting claim. I would highly recommend Rental Cover. It is a more economical way to gain peace of mind that you are covered when hiring a car.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First class service and will use them again

I took out a Rentalcover policy to cover a three day car hire and I am very glad I did. The front tyre of the hire car was damaged and needed replacement, and I had to pay out for the tyre. The claims process with Rental cover was very straightforward and amazingly the payout was in my bank account the day after submitting the claim!!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I took RentalCover on a whim for a car…

I took RentalCover on a whim for a car rental in Europe. A scratch in the door from a very tight garage exit resulted in a bill of over $3,000. I had low expectations for coverage based on my prior experience with insurers and was pleasantly surprised by the relative ease of filing the claim and even more so by the prompt approval and full payment, all within 2 business days! Would absolutely use RentalCover again!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Prompt processing and payment made.

First time I have ever made a claim. Windscreen cracked on a rental car in South Africa. Claim required a fair bit of paperwork but once submitted the claim processed quickly with prompt payment. Will definitely use again.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy and quick claims process

My first time every having to claim for hire car damage, €2250 bill for bumper and headlight damage came through and rental claims had an easy form to fill in, and then two days later confirmed they would pay and getting paid was instant. The exchange rate was a bit unfavourable but I took the euros instead and when I submitted my details the payment was made instantly which was a huge help to pay the bill from the rental company. Would choose these guys every time after this.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Beware

Beware! We went with VIP Cars for Crete, VIP suggested we go with Rental Cover (VIP Cars partner) who seemed to offer full insurance. On arrival it turned out that VIP CARS subcontract to another car hire provider who informed us that in the event of a claim the 3rd party will take the cost from us and then we would have to claim it back from Rental Cover. A headache if you're looking to pay for cover to save you the aggravation of having to make an insurance claim yourself.

18 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look