ReduceMyExcess Reviews 2,762

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,594 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money and competitive pricing, often noting significant savings compared to alternatives. The website is frequently highlighted for its ease of use and straightforward navigation, making the process quick and simple for many. People appreciate the peace of mind the service provides, allowing them to avoid excessive charges from other companies. However, some people mentioned issues with customer service, specifically regarding language barriers and slow responses. A few other people also felt that important details were not always upfront and required searching through small print or FAQs.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing it as very easy to use and... See more

Price

People report positive experiences with price, finding it very competitive and much cheaper than options... See more

Website

Customers had positive experiences with the website, consistently finding it easy to use and navigate for... See more

Value for money

Consumers consistently report positive experiences regarding value for money, often highlighting the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quick, easy, and efficient nature,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more

Company replied

Rated 5 out of 5 stars

The best type of insurance is the one you don't need. Didn't have to claim on this (but based on previous experience I'm sure they would pay out quickly) but value in knowing you are covered if the h... See more

Company replied

Rated 5 out of 5 stars

Piece of mind when hiring cars and very competitive on price. I would fully recommend. Having this excess cover in place also allows you to hire vehicles from cheaper companies knowing you have the ex... See more

Company replied

Rated 5 out of 5 stars

Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Easy and straight forward to use

Easy and straight forward to use and recommended by Martin Lewis, so knew it was trustworthy, highly recommend and good prices and cover

26 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Paula,

We're so happy you found ReduceMyExcess easy to use and trustworthy. We appreciate your kind words about our prices and cover!

Kind regards,

Anna

Rated 4 out of 5 stars

Quick and easy

30 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Tim,

We're happy to hear you found ReduceMyExcess quick and easy to use!

Kind regards,

Anna

Rated 1 out of 5 stars

USELESS. I cancelled RME on 28 May to stop auto…

I cancelled RME on 28 May to stop auto renewal 04 June. Payment was taken anyway. No response, no refund so far. I can’t decide whether this is down to algorithms or amoral management. I await a human response…..

28 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Nigel,

Thank you for taking the time to leave a review. We are sorry to hear that you were unhappy with the automatic renewal.

Our policies are set to renew automatically unless cancelled beforehand, as outlined in our policy documentation. We also advise customers that payment will be collected 7 days prior to renewal.

As we were contacted on the 28th, the renewal payment had already been collected before your cancellation request was received.

However, we can confirm that this matter has now been resolved for you, and confirmation has been provided via email.

Kind regards,

Chloe

Rated 4 out of 5 stars

Straight forward website

Straight forward website & quick to navigate. Decent prices for singe or annual cover.

29 May 2026
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Reply from ReduceMyExcess

Hi Arun,

We're glad you found our website easy to use and our prices fair. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use and cover sorted quickly…

Easy to use and cover sorted quickly and economically

28 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Anne,

We're glad our service was easy to use, quick, and you were happy with our prices. Thank you for review.

Kind regards,

Anna

Rated 5 out of 5 stars

Straight forward

Straight forward, easy to understand and competitively priced.

29 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Michael,

We're glad you found ReduceMyExcess straightforward, easy to understand, and competitively priced. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use website and reasonable…

Easy to use website and reasonable prices. Of course I hope that I won't need to make any claims, but purchasing the policy was a breeze.

29 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Andy,

We're delighted to hear you found our website easy to use and our prices reasonable. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Simple process

Simple process, good price

26 May 2026
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Reply from ReduceMyExcess

Hi Jon,

We're glad our process was simple and you thought our prices were good. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Robin,

We're glad to hear you found the process of taking out excess insurance with ReduceMyExcess easy and swift. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Simple procedure

Simple procedure, with straightforward instructions, made the process easy.

28 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Neville,

We're happy to hear you found our procedure simple and the instructions straightforward. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Quick easy to use.

Quick easy to use.

28 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Moira,

We're glad you found ReduceMyExcess easy to use. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

I didn't have to make a claim

I didn't have to make a claim, but it was easy to sign up and good value.

7 March 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Jan,

We're glad to hear signing up was easy and you found value in our policies. We appreciate your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy to negotiate and find the…

Very easy to negotiate and find the right options for me. An excellent product with $50,000 CDW cover included.

27 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi John,

We're so glad you found the right options and appreciate your positive feedback about our product and the ability to include CDW cover on your policy. Thank you!

Kind regards,

Anna

Rated 5 out of 5 stars

GOOD PRICE,WHEN YOU CLAIM IS QUICK AND…

GOOD PRICE,WHEN YOU CLAIM IS QUICK AND EASY YOU GET YOUR MONEY FOR A WEEK,WHAT MORE TO ASK

27 April 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Rosen,

We're so pleased to hear you found our prices good and that our claims process was quick and easy. Thank you for your feedback!

Kind regards,

Anna

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