This was my first time buying a vehicle interstate, I don’t have the time or money to travel to inspect it myself. I got their most expensive package as I didn’t want to muck around getting a car I ca... See more
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Review summary
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Reviews shaping this summary
Unbelievable attention to detail by a mechanic who knew the company, the platform and all the little things that could go wrong with it. I would definitely consider the money spent on this service is... See more
Excellent report and thorough inspection. I paid for the higher spec $295 which was cheaper than my member price with RAA. The mechanic Sam rang me to go through the report. I dodged a bu... See more
The report was very thorough. Conversation with inspector made the process worth while. Together it allowed us to make an informed decision on a vehicle 1200km’s away. Could not be happier. Would hi... See more
Company details
Written by the company
Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection
We'll refund or transfer your booking if the vehicle sells before your scheduled pre-purchase inspection.
Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
4.6
Excellent
3K reviews
Asks customers to review
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Such fabulous personal service from…
Such fabulous personal service from Redbook Inspect
I’m impressed
Sandrine
26 March 2026
The inspection was done quickly
The inspection was done quickly. I received the report immediately . It was clear and detailed.
26 March 2026
Great to work with
Great to work with, always happy to help when we are under a time crunch - highly recommend them
27 March 2026
good service fast results got call back…
good service fast results got call back which was great
26 March 2026
The technician is helpful and able to…
The technician is helpful and able to answer Question's and provide good recommendations.
26 March 2026
Highly recommend RedBook
Daniel from Red Book inspected a Vw Golf for me in Sydney last week. I thought the process of receiving the report back to me would be long but rest assured I received it on the same day!
Daniel was very thorough in his inspection, he took many many photos, and was very detailed when writing up the report.
I highly recommend RedBook, they are the only PPR’s I’ll be going with in the future. I’ve even booked another vehicle pre purchase inspection for next week!
17 March 2026
Peace of mind
Having a trusted body like RedBook physically look at a car on your behalf gives you confidence in what you are buying.
Information given and the follow up phone call were essential to ensure the car being purchased was up to scratch.
The report was detailed and thorough and even measured the paint thickness!
This is a MUST DO when purchasing a car in NSW online, sight unseen.
24 March 2026
Very helpful and thorough inspection.
23 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
very poor customer service
19 March 2026
Reply from RedBook Inspect
Hi There,
Thanks for leaving a review of our inspection service.
Are you able to elaborate further on your issues with our customer service team?
Regards,
The Redbook Inspect Team.
Exceeded our expections!
We requested an inspection on a Friday evening and the inspection occurred on Monday morning. The report was surprisingly informative and enlightened us on the overall condition of the vehicle. We were impressed with the rapid response and the creditability of the inspection report. Thank you Mouhamed for your expert assistance.
23 March 2026
Unprompted review
John was great
John was great. Very helpful and informative.
Identified some items not picked up by us. He was very thorough.
Third time we have used Redbook inspection and we will definitely use them again when required.
20 March 2026
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