This was my first time buying a vehicle interstate, I don’t have the time or money to travel to inspect it myself. I got their most expensive package as I didn’t want to muck around getting a car I ca... See more
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Review summary
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Reviews shaping this summary
Unbelievable attention to detail by a mechanic who knew the company, the platform and all the little things that could go wrong with it. I would definitely consider the money spent on this service is... See more
Excellent report and thorough inspection. I paid for the higher spec $295 which was cheaper than my member price with RAA. The mechanic Sam rang me to go through the report. I dodged a bu... See more
The report was very thorough. Conversation with inspector made the process worth while. Together it allowed us to make an informed decision on a vehicle 1200km’s away. Could not be happier. Would hi... See more
Company details
Written by the company
Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection
We'll refund or transfer your booking if the vehicle sells before your scheduled pre-purchase inspection.
Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
4.6
Excellent
3K reviews
Asks customers to review
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Great service
24 April 2026
Very good service love the detailed…
Very good service love the detailed report with photos and videos.
The fact that it’s done by a third-party completely removed from the transaction makes it a more trusted system.
23 April 2026
I took the second package and all the…
I took the second package and all the information was detailed starting from pictures of the exterior and interior, the engine condition and even the scratches.
23 April 2026
Great report from the inspector
Just wanted to say thank you for the inspection on the Mazda CX-5. The report was clear, detailed, and gave us confidence to move forward with the purchase.
Really appreciated your professionalism, quick turnaround, and honest feedback, it made the whole process much smoother for us.
Would definitely recommend your services to anyone looking for a reliable pre-purchase inspection.
Thanks again!
21 April 2026
mechanic friendly and honest
22 April 2026
Prompt inspection and phone report and…
Prompt inspection and phone report and answered my questions. Report very easy to read.
20 April 2026
Timely and comprehensive
Speedy connection with seller and prompt inspection. Comprehensive inspection and report. Timely and comforting phone follow-up,
21 April 2026
Easy & great to deal withh
21 April 2026
Customer service staff might require more training
A component that I purchased is missing. Upon enquiry with customer service, the initial response was that they could not see the item purchased, despite listed in the invoice I received... otherwise, experience was good.
20 April 2026
The report was very thorough
The report was very thorough. Conversation with inspector made the process worth while. Together it allowed us to make an informed decision on a vehicle 1200km’s away. Could not be happier. Would highly recommend and would definitely use RedBook again.😊
20 April 2026
a great call from mechanic and run…
a great call from mechanic and run through on teh vehicle....so good!
20 April 2026
Quick to get booked
Quick to get booked. Very efficient process of examination and nice clean workshop. Personnel are friendly and helpful.
17 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Rude front of staff
Rude front of staff, plus checked every single stupid thing for our pit inspection 2k worth of nonsense fixing,
17 April 2026
Reply from RedBook Inspect
Hi Alessia,
Thanks for leaving a review of our Roadworthy Inspection Service.
Vehicles are assessed per the safety and regulatory rules determined by the Department of Transport, all vehicles are required to meet these standards to ensure that all vehicles are safe for usage on Western Australian roads for all users.
As we are an authorised inspection station we inspect all vehicles to the highest degree to ensure they meet WA standards and won't encounter any problems whilst being used.
Regards,
The Redbook Inspect Team.
The inspector was on time and rang me…
The inspector was on time and rang me for a chat when finished and let me know i could call him when i had looked through his report if i had any queries.
I already knew from a previous inspection that he would tell it all , good and not good, that resulted in me not going ahead with the purchase.
17 April 2026
Great Job
The technician was working on the car when i arrived to take the car for a test drive, so i could observed how meticulous he was going about his work.
17 April 2026
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