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RCB Logic Reviews 

1,394
•
TrustScore 5 out of 5

4.9

Audio Visual Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, great pricing, and efficient service provided by the dedicated team. Many consumers highlight the helpful and polite staff members who consistently ensure smooth, easy online ordering and quick communication. Buyers often mention that products arrive safely, perfectly packed, and exactly as described on the website. Some reviewers were not happy with occasional order complications, such as a delayed license letter, a defective item upon arrival, or a disrupted order process involving communication issues. A few people also noted instances where things did not go smoothly, highlighting rare negative encounters with staff or logistics.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast and efficient shipping times.... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, highly knowledgeable, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to place... See more

Service

Users describe positive interactions with service, highlighting efficient and helpful support. Consumers... See more

Product

Consumers find products to be of great satisfaction, highlighting that items are easy to find and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always RCB Logic managed to save the day. Atem switcher ordered on the Friday, arrived in Cornwall early Saturday. Fantastic service. I can't recommend enough. Will be using again and again. Thanks... See more

Rated 5 out of 5 stars

Good after-sales communications when the letter with my product licence was a week late - which with hindsight was almost certainly caused by Royal Mail, not RCB Logic. Would happily buy again from th... See more

Rated 5 out of 5 stars

Quick and efficient sales. An actual person when you call, and they know their stuff! After sales exceeds expectations. Real empathy to your issue and how to find a solution. A call out to Rene.

Rated 5 out of 5 stars

My experience was great. The lady who attended to me, I don’t know her name was fantastic she was curious and polite. When I lost my way I called the the office she answered and navigated me to her of... See more

Company details

  1. Audio Visual Equipment Supplier
  2. Camera Store
  3. Photo Shop
  4. Video Conferencing Equipment Supplier

Written by the company

We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.

rcblogic.co.uk Details

Written by the company

Same Day Dispatch
We strive to get every order placed before 4pm, sent out the same day.
Same Day Delivery By Courier Bike
If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
Expert Advice
We have a wealth of technical experience to help guide you to making the correct product purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,394)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

New Customer

Really knowledgable team, honest about delivery times/availability, good selection of gear, and prices were on point.

11 June 2024
Rated 5 out of 5 stars

Excellent company cannot recommend enough

Their website is up to date with stock levels and detailed information about the products including access to user guides. The staff are knowledgeable about the products and happy to make cheaper suggestions where appropriate. Detailed emails keep the purchaser informed about the progress of the order and deliveries. Cannot recommend more highly

14 May 2024

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