Quintain Living Reviews 

1,009
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, supportive, and helpful, often going above and beyond to assist residents. The service is frequently highlighted as efficient and quick to resolve issues, making living experiences smooth and stress-free. Reviewers also appreciate the well-maintained buildings, excellent facilities, and the convenient, safe locations. However, some customers also noted a decline in treatment and communication during the moving-out process. A few other people also felt that communication was poor, describing experiences with dismissive replies and a lack of professionalism.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Users describe positive interactions with service, highlighting the team's commitment, professionalism, and... See more

Location

Customers had positive experiences with location, describing it as amazing, convenient, and safe. Reviewers... See more

Facilities

Reviewers highlight positive aspects of facilities, with many praising the modern design, excellent... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's promptness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are been living in QUINTAIN living, Ferrum 2 from almost 4 years. The whole team is too supportive and helpful. The maintianence team is always on their toes for queries and response. They always m... See more

Company replied

Rated 5 out of 5 stars

What an amazing service these team have in Ferrum especially a big thanks for the maintenance team for being available 24/7 and taking care of the people living in the flat You can always conta... See more

Company replied

Rated 5 out of 5 stars

Been loving living here the last few months! The Luna building has more residents in it, making it feel a bit more like a community of people. I especially love meeting whoever's at the desk downstair... See more

Company replied

Rated 5 out of 5 stars

Ciara is truly the glue of this building. She keeps everything running so smoothly and is incredibly efficient - things just get sorted quickly and without any fuss, which makes a huge difference day... See more

Company replied


Company details

  1. Apartment Building

Written by the company

Brand new studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,009)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Services

I’ve had an excellent experience with the Ferrum Maintenance team, who truly deserve recognition for the high standard of service they provide. Every time I’ve reported an issue, they have responded promptly and handled it in a professional, efficient, and thorough manner. Their attention to detail and commitment to resolving problems properly, rather than just quickly, really stands out.

The team are always respectful, courteous, and clearly take pride in their work. Communication is consistently strong; they explain what they’re doing, keep you informed throughout, and ensure everything is fully resolved before they leave. It’s genuinely reassuring to know that any maintenance concerns are taken seriously and dealt with to such a high standard.

The Ferrum Resident team also provides great support, complementing the overall experience, but it is the Ferum Maintenance team that are the true driving force behind such a well-managed and comfortable living environment.

Overall, I’m extremely pleased with the service provided and would highly recommend Ferum as an excellent choice, particularly for the reliability, professionalism, and quality delivered by their maintenance team.

24 February 2026
Unprompted review
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Reply from Quintain Living

Hi Peter,

Thank you so much for your fantastic feedback, we really appreciate you taking the time to share your experience.

It’s incredibly rewarding to hear how highly you rate our Maintenance team and we’re especially pleased that their communication and professionalism have stood out, as these are values we work hard to maintain every day.

We’re also glad to hear that the Resident team has contributed positively to your overall experience. Together, both teams aim to create a comfortable and well-managed living environment for all our residents.

Thank you again for your recommendation and kind words.

Kind regards

Faysal - Resident Manager

Rated 5 out of 5 stars

Been living here for 4 years and I’m…

Been living here for 4 years and I’m amazed how well Maintenance team work. Lucian and Karol been a pleasure to deal with all the time.

Never heard of such an amazing service from other build to rent properties. Kudos to the team!

8 April 2026
Unprompted review
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Reply from Quintain Living

Hi Denys,

Thank you for leaving a review! We really appreciate the feedback and kind words about the Maintenance Team, with the special mentions to both Lucian and Karol. I will be sure to pass this onto them all.

Kind regards

Faysal - Resident Manager

Rated 5 out of 5 stars

Outstanding Maintenance and Resident Support at Canada Gardens!

Moving into a new home can be stressful,but the maintenance team at Canada Gardens(Quintain Living)has been absolutely incredible.I want to give a massive shout-out to the team for their efficiency and professionalism.​Special thanks to Mani and Tony,who were so proactive and friendly in fixing my door seals and dishwasher today.Mani and Tony are true professional—they attended to my request immediately and ensured everything was perfect!​I also want to thank Matt and Tom for their help with the initial setup and intercom issues,and last but not least, Emma, who always replies and arranges help promptly. She is so organized and helpful with all the email coordination! ​It is rare to find such a dedicated and hardworking team.They don't just fix things;they truly care about the residents' comfort.Thank you all for making my move so much smoother! The maintenance team is truly AMAZING!

7 April 2026
Unprompted review
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Reply from Quintain Living

Hi Sami,

Thanks for taking the time to leave us a review. We are thrilled to hear this!

Will be sure to pass on your kind words to Mani, Tony & Emma.

Kind regards

Greg - Resident Manager

Rated 5 out of 5 stars

Great team!

Lucian and his team are absolutely amazing! They attend to any of our issues within minutes and they are so warm and welcoming! Absolutely love them!

6 April 2026
Unprompted review
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Reply from Quintain Living

Hi Kajaani,

Thank you for leaving a review! We really appreciate the feedback and kind words about Lucian and the Maintenance Team, they truly are amazing and I will be sure to pass your feedback onto them all.

Kind regards

Faysal - Resident Manager

Rated 5 out of 5 stars

5 STARS!! Shout out to the maintence team, as always!

I've been with Quintain since 2024 until now and they have never failed me when I have concerns in the flat. Everyone from the concierge, accounts, residents team and maintenance have been very helpful and accomodating. Especially with the maintenace team, they are always so quick to resolve any issues on the flat. I've never experienced this when I rented somewhere else! Keep it up!

5 April 2026
Unprompted review
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Reply from Quintain Living

Hi Danica,

Thank you for leaving a review! We really appreciate the feedback on your experience to date and your kind words about the Quintain Living teams, I will be sure to pass this onto them all.

Kind regards

Faysal - Resident Manager

Rated 5 out of 5 stars

Concierge team and Admin were really…

Concierge team and Admin were really very supportive and friendly. Even staying beside wembley stadium and especially at the times of events it has never been felt unsafe or fear to comeback and rooftops have been always such a special spot for our playing games, chilling and Co-working space felt very collaborative and rewarding.

3 April 2026
Unprompted review
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Reply from Quintain Living

Hello Riya,

Thank you for your lovely feedback! We’re so glad our Teams made you feel supported and that you’ve always felt safe, even during busy events at Wembley. It’s great to hear you’ve enjoyed the rooftop and co-working spaces too - we really appreciate your kind words!

Kind regards,
Karolina - Resident Manager

Rated 5 out of 5 stars

Ferrum Resident

Ferrum Resident;

Concierge is hospitable and approachable.

The Maintenance Department is exemplary.
Lucian, Andrea and every member of the team pedestal care, concern and efficiency to the fullest of their capacity towards relative tasks/assistance requests.

Great communicative practice, readily available and accommodating.

Thank you.

31 March 2026
Unprompted review
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Reply from Quintain Living

Hi Akhéla-Rūh'

Thank you for your feedback!

We’re so pleased to hear that you’ve had such a positive experience with both our Resident and Maintenance teams. Your kind words about Lucian, Andrea, and the entire team truly mean a lot as they take great pride in delivering attentive, efficient, and supportive service, so it’s wonderful to see that reflected in your experience.

I will be sure to this onto the team and thank you again for your feedback

Kindest Regards
Faysal - Resident Manager.

Rated 5 out of 5 stars

Landsby 5 months review

Living here for the past few months, awesome place to be in very close proximity of tube and grocery shops like LIDL, Sainsbury and LDO as well.

Also they organise free events including brunch’s and beer and sometimes morning breakfast as well.

Helpful 24hrs concierge!!
Good free wifi and free Gym 🏋

31 March 2026
Unprompted review
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Reply from Quintain Living

Hi Vinod,

Thank you for your kind feedback.

We are pleased to hear that you have been enjoying your stay and appreciate you taking the time to share your experience!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

I have been living at Ferrum for close…

I have been living at Ferrum for close to two years now and the experience has been incredible. The QL maintenance team is amazing with how quickly they resolve matters. The team had always quickly remedied any issues I had encountered, even the ones I thought it can’t be fixed. Thank you guys for all the support in giving us an amazing experience :)

27 March 2026
Unprompted review
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Reply from Quintain Living

Hi Santhya,

Thank you so much for your feedback!

Our Maintenance Team takes great pride in responding quickly and effectively, so it’s fantastic to know their efforts have made such a difference. I will be sure to pass this onto the team.

We really appreciate you taking the time to share this!

Kindest Regards
Faysal - Resident Manager.

Rated 5 out of 5 stars

Smoothest move in ever !

We have just moved from France due to professional reason. After considering different options, Quintain just showed up as the best one. Easy communication, great location and fast turnaround (we moved in 7 days).
That journey was made very clear and smooth thanks to Dalia and Julia that took care of us. I really recommend.

27 March 2026
Unprompted review
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Reply from Quintain Living

Hello Nathanael,

Thank you for your kind feedback!

We are delighted to hear that your move went smoothly and that you had a positive experience throughout the process. We'll be sure to share your comments with Dalia and Julia.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Great building, helpful staff.

I frequently use the social spaces for work from home and have a coffee which I very much enjoy. Ciara is always very polite and hands on, she’s a great addition to the building

26 March 2026
Unprompted review
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Reply from Quintain Living

Hi Stephen,

Thank you so much for your feedback!

We’re delighted to hear you’re enjoying the social spaces, they’re a lovely spot to work and relax with a coffee. Ciara will be thrilled to hear your kind words, she really does make a positive difference to the building, and it’s wonderful that her efforts have been noticed.

We really appreciate you taking the time to share this!

Kindest Regard
Sonam - Solar & Luna Assistant Resident Manager.

Rated 5 out of 5 stars

The pizza event hosted on the 25th of…

The pizza event hosted on the 25th of march was very good. Grabbed some beers as well and was a great time all around

25 March 2026
Unprompted review
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Reply from Quintain Living

Dear Santiago,

Thank you for your great feedback! We’re really glad you had a good time at the pizza event yesterday. It’s always nice to hear they’re enjoyed all around.

We’ll definitely be looking to host more events like this in the future, so we hope to see you at the next one!

Kind regards,
Ifty Ziyahudeen
Assistant Resident Manager

Rated 5 out of 5 stars

Shoutout to Ciara

Ciara is truly the glue of this building. She keeps everything running so smoothly and is incredibly efficient - things just get sorted quickly and without any fuss, which makes a huge difference day to day! On top of that, she's always kind, approachable, and creates a really welcoming atmosphere - which is key in a build to rent known for its "community" and shared living spaces. It never goes unnoticed how she always opens the door for residents, anticipates what people need, and just quietly makes life a lot easier for everyone. The building - and living here - genuinely wouldn't feel the same without her!

24 March 2026
Unprompted review
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Reply from Quintain Living

Hi H Shah

Thank you so much for such a thoughtful and heartfelt review! It’s wonderful to hear how much of a positive impact Ciara has on the day-to-day experience in the building. She truly takes pride in keeping everything running smoothly, and it’s great to know that her efficiency and attention to detail make such a difference.

We’re especially pleased that her kindness, approachable nature, and those thoughtful little touches help create such a welcoming and supportive community atmosphere. It really means a lot to hear that her efforts don’t go unnoticed.

Ciara will be absolutely delighted to read your feedback, thank you again for taking the time to share your experience.

Kind Regards
Sonam - Solar & Luna Assistant Resident Manager.

Rated 5 out of 5 stars

Nice place Repton Garden

Adrian from Sales team finds a wonderful apartment suit me. And Julia from Tenancy team who is helpful and great. I like the Repton Garden and I love all teams.

13 March 2026
Unprompted review
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Reply from Quintain Living

Hello Lee,

thank you for taking the time to leave us a review and for your kind words!

We'll ensure your lovely feedback is passed on to the relevant teams!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Quintain Living. Elaine was incredibly helpful throughout — she took the time to explain everything clearly over calls and was always quick to respond to emails, which made the whole process feel smooth and stress-free.

Julia was just as helpful when it came to the booking side of things, keeping communication clear and efficient and making everything easy to manage.

Overall, a really positive experience from start to finish.

19 March 2026
Unprompted review
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Reply from Quintain Living

Hello Tom,

Thank you for taking the time to leave us a review and for your kind words.

We are delighted to hear that you had such a positive experience throughout. We will ensure your feedback is shared with Elaine and Julia!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Lovely Place to live in London

Our experience at Solar – Quintain Living has been fantastic since day one.

When we first started looking for a flat, Rachel was incredibly patient and helpful, taking the time to show us multiple apartments until we found the one that felt right for us. Her support made the whole moving process smooth and stress-free.

Throughout our time living at Solar, the building has been excellent — modern, very well maintained, and a genuinely comfortable place to live. The facilities are great and everything is managed to a very high standard, which made day-to-day life very easy and enjoyable.

What really makes the difference is the resident team. They are always professional, responsive, and genuinely helpful. A special thank you to Sonam and Ciara, who were both incredibly supportive during our stay and always quick to help whenever we needed anything. Their professionalism and friendliness really made us feel welcome.

We have now relocated outside the UK, but we truly enjoyed our time here and are very grateful to the entire team for making it such a positive experience. We would absolutely recommend Solar and Quintain Living to anyone looking for a high-quality place to live in London.

15 March 2026
Unprompted review
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Reply from Quintain Living

Hi Alexandros,

Thank you so much for taking the time to share such a thoughtful and detailed review — it really means a lot to the whole team.

We’re delighted to hear that your experience at Solar was such a positive one from the very beginning.

It’s also fantastic to hear your kind words about the building, facilities, and overall living experience. We work hard to maintain high standards across Solar, so it’s great to know this made a difference to your day-to-day life.

A special thank you for recognising Sonam and Ciara as well, they’ll be so happy to hear your feedback. Creating a welcoming, supportive environment for our residents is exactly what we strive for, and it’s wonderful to know they helped make your time here memorable.

We’re sorry to see you go, but we’re so glad you enjoyed your time with us. Wishing you all the very best in your new chapter abroad, and thank you again for your recommendation.

Warm regards,
Daniel
Resident Manager

Rated 5 out of 5 stars

Whenever I visit my friend at the…

Whenever I visit my friend at the building, the staff at the desk are always kind, bubbly, and very helpful. This week I needed to get somewhere in the Wembley area, but since I’m not from around here I was having trouble finding my way. One of the staff members, I believe her name was Bolaji, helped me. I really appreciated her help and friendliness.

9 March 2026
Unprompted review
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Reply from Quintain Living

Hi.
Thank you so much for your lovely review, we really appreciate you taking the time to share your experience, especially as a visitor to the building.

It’s great to hear that our front desk team have consistently made you feel welcome. Creating a friendly and approachable environment for both residents and their guests is something we really pride ourselves on.

A special thank you for mentioning Bolaji , she’ll be absolutely delighted to hear your kind words. We’re so pleased she was able to help you find your way around Wembley and make your visit that much easier.

We hope to welcome you back again soon!

Warm regards,
Daniel
Resident Manager

Rated 5 out of 5 stars

Great experience

Great experience! Ken has always been very helpful and responsive which made my move and living here smooth and really enjoyable.

11 March 2026
Unprompted review
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Reply from Quintain Living

Hi Petra,

Thanks for taking the time to leave us a review. So glad Ken has made your stay with us so memorable.

Will be sure to pass on your kind words to Ken!

Kind regards

Karolina - Resident Manager

Rated 5 out of 5 stars

Julia Whyte - Tenancy Team

Julia Whyte within the Tenancy Team was very helpful in the process. All questions were addressed promptly, and was very reassuring throughout.

Looking forward to our imminent move with Quintain Living!

6 March 2026
Unprompted review
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Reply from Quintain Living

Hi Chloe,

Thanks for taking the time to leave us a review.

Will be sure to pass on your kind words to Julia!

Kind regards

Kyle - Leasing Manager

Rated 5 out of 5 stars

Ferrum Maintanence Team

I have been living In the building for around 6 months now and I have never been let down. The Ferrum Maintanence team, Karol, Mani, Liana, Emma, Joana and Andrea, all of them have helped me on individual occasions with any issues and done it quickly!! Will forever be grateful to have them ❤️

6 March 2026
Unprompted review
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Reply from Quintain Living

Hi Chelsea,

Thanks for taking the time to leave us a review.

Will be sure to pass on your kind words to the Maintenance Team!

Kind regards

Faysal - Resident Manager

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