Pulsio Reviews 5,249

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,435 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their effectiveness in recovery and pain management, with many finding them to be a worthwhile investment. The delivery service is consistently highlighted as quick and efficient, with many orders arriving promptly after purchase. Reviewers also appreciate the user-friendly experience, finding the products easy to set up and operate, and the website informative. However, some customers also noted issues with customer service, experiencing difficulties in getting assistance or resolving problems, particularly with faulty products or warranty claims. There were also occasional mentions of products not meeting expectations regarding specific features or compatibility, and some dissatisfaction with the need to purchase additional accessories separately.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of items... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

User experience

Users describe positive interactions with user experience, highlighting the product's quality, ease of use,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality of the compression boots and how they were packaged is excellent. Ordered on a Friday afternoon before a bank holiday weekend and product arrived 4 days later (following Tuesday) within the s... See more

Rated 4 out of 5 stars

The knee support is comfortable and does not slip down or bunch up like so many others. It's a superb"soft support" but I would not term it a "brace" as such because it still allows a lot of lateral m... See more

Rated 4 out of 5 stars

Very quick delivery, and had to return the first product as I needed the pro instead which was really easy. The only thing is when I first ordered I got a free product but then had to return it and or... See more

Rated 4 out of 5 stars

Fantastic piece of kit and is really helping. According to my Physio i am getting more of the flexibility back so this is really making a difference for me. Only four stars as to get the Compressor... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Equipment Wholesaler

Written by the company

Next-generation percussive therapy massage guns, that revolutionises muscle recovery. Pulsio is a market leader in massage technology with its latest release the Pulsio Air. Fast UK and Ireland tracked delivery and money-back guarantee on all orders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 32% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

Average and expensive

the Air Pro is mostly an expensive massage gun. Also bought the tens pod. Was a bit disappointed how there is only 1 pair of pads on it where you can only use a few times before you have to buy another pair again because of its pads loaing its stickiness overtime. Given the price, I would have expected to be able to use the product fully without having to shed out money again just to enjoy it, or limit myself from using it frequently. The Air Pro is okay, the only downside is when paying hundreds of pounds, it would have been ddcent enough to atleast include the case. I bought 2 products, and so far, it feels average for the price I've paid.. I rarely used the tens pods rather than risking losing its stickiness, and for the pro, i have to go around and bring the entire box with me just so i dont misplace any parts everytime I use it, its frustrating.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product.

Speedy Delivery, and very very good product. Intuitive to use and I am already feeling the benefits of this.

I am looking forward to using this product regularly in my recovery when I am running 100km plus per week in peak marathon block training.

I have already found this product helps me out immensely for my recovery and makes me feel much fresher than I did beforehand.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Pulasio TENS…

I’ve been using the Pulasio TENS machine for pain relief and I’m really impressed with it. It’s easy to use, comfortable, and gives fast relief for aches and muscle pain. The different settings let you choose what feels best, and the pads stick well and are comfortable on the skin. It’s small, portable, and the battery lasts a long time too. I wasn’t sure what to expect at first, but it has genuinely helped me manage pain much better. I would definitely recommend it to anyone looking for simple and effective pain relief at home.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Pressure leggings and

The product was well made and did what it said it does but it wasn’t right for me I have returned it and the company was straight on to me with an email keeping me updated really good service

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, tried at a friends and loved so bought it and not disappointed, really good after a workout and on my tight shoulders would definitely recommend.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Love it

Love it. Pulsio is helping me manage recovery and knee pain symptoms from tight muscles and fascia. Exellent piece of recovery and injury prevention kit.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Experience

The customer service from Pulsio one of the best experiences. I had an issue with my product in terms of sizing and original packaging. I was very open and honest about the situation and fully appreciated their terms and policies. They were fantastic with dealing with my issue in a very flexible approach and re-delivered product very quickly. They were also very responsive with emails and replied in a timely manner. Based on my my experience with customer service i would highly recommend this service. The product itself is also very good and i continue to experience good benefit from this.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Pain relief

Communication and delivery was faultless. After doing lots of research was worth a go. Been using it for a week now and made a significant difference to my pain in both shoulders seems like I am turning a corner early days yet.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

The utter relief and relaxation

The utter relief and relaxation this product provides is amazing. For my connective tissue disease which impacts circluation this has made a huge impact to my lymphatic drainage in legs. I also sleep better after using it. Wish the arm attachments worked up into the shoulder joint but otherwise perfect.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Massage gun

I've been using the Pulsio Elite for almost a year.
I can confidently say that it is an excellent tool in my practice — and one that is greatly appreciated by the people who benefit from it.

I also bought the Pulsio Air for myself, and it’s working very well too. Several of my patients have ended up buying one to use at home.

Finally, the customer support is very nice and helpful.

Thank you for the experience!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Great product.

Great website, super easy purchase and product arrived really quickly.
The massage gun arrived ready to use with some charge already with four different attachments and a guide to help you. Really easy to change the attachments and it’s obvious the massage gun is a well made product that appears to be built to last.
We have a couple of injured ankles in our household so we have been using it regularly already. Love the different settings so you can build up slowly depending up tolerance.
Really pleased with this purchase and would recommend to anyone wanting that deeper massage effect.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Game changer!

Great product! Thermasleep is a game-changer for regulating your temperature! Only downside is I have to fight the dog for the bed now. Next-day delivery to well done, guys!

1 May 2026
Unprompted review

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