Pulsio Reviews 

5,373
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, highlighting their significant benefits for recovery and overall well-being. Many found the items intuitive and easy to use, with excellent battery life and powerful performance. The delivery service is frequently mentioned as speedy and efficient, with many orders arriving promptly. However, some people experienced issues with customer service, citing slow responses and difficulties with product replacements or warranty claims. A few reviewers also noted design flaws in certain products, such as difficulty operating controls in awkward positions or unexpected noise levels.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the quality and effectiveness... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding products easy to set up and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having used similar Tens recovery systems, Whilst the Pulsio is powerful I find that operating it in areas such as the back & shoulders are difficult as one need to be able to touch the buttons and... See more

Rated 5 out of 5 stars

I do highly recommend the Pulsio equipment. I have the compression boots and the compression sleeve. Boots are amazing and I use them regularly and the benefits are big. Only just started using the s... See more

Rated 5 out of 5 stars

Speedy Delivery, and very very good product. Intuitive to use and I am already feeling the benefits of this. I am looking forward to using this product regularly in my recovery when I am running... See more

Rated 5 out of 5 stars

Delivery was amazing came the day after ordering! As I am a retired Osteopath I can't treat myself very well, I have a hip Capsule problem which makes it difficult sleeping. Since using my Pulsio e... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Equipment Wholesaler

Written by the company

Next-generation percussive therapy massage guns, that revolutionises muscle recovery. Pulsio is a market leader in massage technology with its latest release the Pulsio Air. Fast UK and Ireland tracked delivery and money-back guarantee on all orders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(5,373)

1,368 reviews in the last 12 months

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Rated 4 out of 5 stars

Compression Boots

Quality of the compression boots and how they were packaged is excellent. Ordered on a Friday afternoon before a bank holiday weekend and product arrived 4 days later (following Tuesday) within the specified hour time slot they had allocated me. Webpage does confirm that it is not next day delivery on weekends. Although the product is fantastic. Think the compression boots are a little over priced hence the 4 stars. I assumed it would come with a free gift but it didn’t.

26 May 2026
Unprompted review
Rated 4 out of 5 stars

Bought Pulsio Elite and Air bundle for…

Bought Pulsio Elite and Air bundle for around £170. I also bought (subsequently) the heated head and pulsio carry case.

These are all good bits of kit. They have sufficient power. Great attachments and make a difference to recovery and treatment.

My comparison is the Theragun v6. A family member has one, and has used it on me.

Yes, it is more powerfull...has more levels did feel a little bit deeper when targetting an issue, and it is a little bit quieter/smoother than the Elite (but not the Air in my view).

But is the Theragun worth the extra £120+?

Not in my opinion. The difference is marginal.

The speed of delivery was good. The choice of, and inclusion as default, of a large range of attachments for both massagers were all noteworthy and above that of the higher price competitor.

I am an expericed runner, mountaineer and road cyclist. I recived no benefit for my views or review. It is just my honest opinion. Its not as powerfull or smooth/quiet as more expensive competitors which were admittedly very good, but it certainly ticks the main boxes and as such im very happy with my purchase.

Hope it helps others. I rate these two products highly.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Compression boots

I've had my compression boots now for a couple of weeks , and they were definitely worth the money as after a long day on my feet and after having bilateral quad ruptures these are a source of relief . I had been thinking about getting these for a couple of weeks but glad I now have them .

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Pulsio

I purchased my pulsio for neck, shoulder and back pain.
I use it every day for around forty five minutes. I use a combination of the message and continued pulses. Within around ten days I noticed improvement in the stiffness of my muscles and I have less headaches. It's great because it's compact and I only charge it every five days or so. I need help to stick on the reusable pads as I can't reach the right place in the middle of my upper back. The pads lasted me five weeks before they lost connection to my skin, so great value for money. I love that there are no wires and I can iron, watch TV etc while wearing the machine . The company always replies quickly to questions about any of their products. So far so good. I've just ordered two more packs of reusable pads.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

MUST HAVE FITNESS AND WELLNESS TOOL!

For any athlete/ person who takes health and wellness seriously, this is a MUST HAVE TOOL!

I use the Pulsio Air Pro dailt before and after physical acitivity (Weight training and Padel) and since I’ve been using it performance and recovery has been brilliant.

I was concerened my device had a minor issue that I didnt want to affect it’s performance. I reached out to the customer service team via email. Regardless of this being a gift they were more than happy to help. The customer service was a breath of fresh air. You rarely find companies taking ownership and responsibility with their products and this is where theyve absolutely thrived.

I felt valued even though I wasn’t a paying customer myself and they offered a solution incredible swiftly.

Special shoutout to Rea at Customer Support who was helpful, informative and resolved my issue through email correspondence over a couple of days and even kept me informed of the shipment when it had be sent back, without any need to do so. Above and beyond.

Customer service goes further than the product itself. Well done Pulsio!

With that being said I recommend their products to everyone. Can’t wait to try their other products.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Delivery still not received 3 days…

Delivery still not received 3 days after a 'next day tracked order' perfectly missing the hot weather.

In reply to the reply - no, one unit is faulty

29 May 2026
Unprompted review
Pulsio logo

Reply from Pulsio

Hi Lewis,

We are really sorry to hear this. Upon checking on this, DPD had a major slowdown in the processing of shipments during the long weekend, which caused a 1-2 day delivery delay.

I can see that you already have your order, and we do hope you are loving your new ThermaSleep!

All the best,
Anna @ Pulsio

Rated 3 out of 5 stars

FINE FOR CHICKEN LEG PORTIONS!

Overall, I’m happy with the product, but there’s a clear issue with the way it’s advertised. The promo material shows it being worn on both the arm and the thigh, but it doesn’t actually fit around my thighs, and there are no extension straps included. I’m not interested in the leg version, as it’s too cumbersome for my needs.
It would be helpful if the product came with optional extension straps for people with bigger thighs, rather than only fitting very slim legs.
Other than that, the product performs well.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Ordered the pulsio boots . I suffer with fibromyalgia and they help circulation in my legs and help to calm my nervous system. Very happy with them

29 May 2026
Unprompted review
Rated 4 out of 5 stars

Very quick delivery

Very quick delivery, and had to return the first product as I needed the pro instead which was really easy. The only thing is when I first ordered I got a free product but then had to return it and order a different one but the offer was off so I missed out on a free item. My fault though. I also think the compression stockings should come with a storage bag. My partner loves them though and will be ordering attachments for them.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Pulsio Air

I bought this heated attachment for my massage gun and it's really therapeutic. The heat soothes the pain in your muscles and helps improve your recovery time.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was amazing can day after…

Delivery was amazing came the day after ordering! As I am a retired Osteopath I can't treat myself very well, I have a hip
Capsule problem which makes it difficult sleeping. Since using my Pulsio every day things are improving quicker than just doing exercises.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the compression boots to help…

I ordered the compression boots to help relieve muscle soreness and cramp after cycling. The order was processed and delivered quickly. I have been using the boots for over a month now and after a long bike ride I find them really beneficial in recovery. The quality is excellent and the different programs, timing and pressures makes them really useful.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I work a lot of hours in a foundry I…

I work a lot of hours in a foundry I seen the pulsio product as I was having massages and a week later the pain was back. I ordered the leg sleeves they are amazing I’ve also ordered the arm sleeves and the lower back and hips. They do seem a lot of money but they seriously do work I would highly recommend. I ordered and was receiving next day with one of the items absolutely amazing product.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very reliable company with great…

Very reliable company with great service and great products!
I am enjoying my Pulsio compression boots as it regular use after the training significantly reduced post exercises soreness and swelling. I just wish I could wear them all day long 😄

1 May 2026
Unprompted review

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