Having used similar Tens recovery systems, Whilst the Pulsio is powerful I find that operating it in areas such as the back & shoulders are difficult as one need to be able to touch the buttons and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Next-generation percussive therapy massage guns, that revolutionises muscle recovery. Pulsio is a market leader in massage technology with its latest release the Pulsio Air. Fast UK and Ireland tracked delivery and money-back guarantee on all orders.
Contact info
Pulsio Ltd, International House, 64 Nile Street, , N1 7SR, London, United Kingdom
- support@pulsio.co.uk
- pulsio.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FANTASTIC DEVICE
Read all of the five star reviews. Reason why this was bought. Only just received. So far so good.
Quality made massage gun
Quality made massage gun. Lasts ages for such a small machine. Actually does what it says it does which today is becoming a rarer thing
Overly hyped product
Overly hyped product.
I was really impressed by all their marketing ads and paid reviews and finally decided to get one.
While overall product is fine but There are many issues with product with their design and function.
I can find more useful products with much lesser price.

Reply from Pulsio
Fantastic recovery tool
Fast delivery, amazing item and feeling the benefits from the first time of using. Wish I had brought it sooner
Thanks a lot of pulsio
It’s ok I find it quite heavy to use…
It’s ok I find it quite heavy to use not really had amazing results I brought it as I have sciatica in the whole leg I wouldn’t say it’s improved with use .

Reply from Pulsio
Great product at a really good price
Great product at a really good price.
Excellent quality and prompt delivery.
It’s a very good product
It’s a very good product, made to a good quality, I only use it at fridge temps but it works great, helped me with swelling in my knee
Excellent service and delivery
Excellent service and delivery. Product arrived and all is working well. Really happy with everything.
Great product
Great product - has made a huge difference to my rehab for a torn meniscus and post-workout recovery.
Excellent
Delivery was quick. You can buy massage guns for less money but they are not as well made as this appears to be. Solid in the hand without being heavy and despite only being the standard one ie not the pro version, it has more than enough power. Battery life is also excellent. So far reliable.
Phisio massage gun
The massage gun was delivered quickly and was as described. It is good quality, well made, works well and has lots of useful attachments. It is a good massage device which helps relieve my muscular stiffness. Highly recommended.
Cryo Ball 10/10
The ad for their Cryo Ball appeared just at the perfect time. I was struggling with some tendonitis and this seemed as though it would be the perfect solution. And it was!
The web site was easy to navigate and my order was dealt with promptly.
The ball is ergonomically designed to make it easy to use yourself, made with high quality materials and works well even without being frozen.
Great service and great product...
the company is spot on ,this is the…
the company is spot on ,this is the second purchase hopefully it lasts longer than the first one
Great products
I purchased the muscle gun pro (including heated attachment) and the sauna pod and i absolutely love them both.
The Sauna pod particularly is a revelation. It works perfectly and we've even taken it on holiday and to hotels. We had a small problem at the beginning because the first pod that arrived had a couple of holes in the door, but the company sorted this out really speedily and despatched me a new one within a couple of days.
I couldn't be happier with my purchases - I love them.

Reply from Pulsio
The customer service is shockingly bad
The customer service is shockingly bad, taking days to get anywhere.
There aren’t any telephone contacts and frankly I could have written War & Peace quicker than making a warranty claim!
Despite sending the return via tracked courier, they still can’t find the item
£600 on their Thermasleep product which comes with a very unreasonable one year warranty. Probably because it breaks down within months!
Overall there are better companies with better service.
With the price of the products the service should be much better

Reply from Pulsio
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







