PublicRecords.us Reviews 

Should've contacted a long time ago!

I was helped immediately with a solution and refund as I asked. Very helpful and polite!

Sharon was very nice helping me get a refund from a $20 recurring monthly charge and closing my account so it would stop. I purchased one set of public records, I should not have been charged monthly. This is shady business.

I was charged $30 unexpectedly, and it’s a monthly charge. But they refunded me promptly.

Fast and helpful! I got my issue resolved under one minute!

I had not meant to have on going membership and the customer service person took care of the mistake right away. Speedy and efficient and pleasant.

My customer service rep. Ashley addressed my issue right away. Quickly getting to the bottom of a misunderstanding and helping to refund my account. What a great experience! Thank you, Ashley.

Agent was able to give me a solution.

Customer service was very helpful, prompt, and easy to navigate. Probably the fastest and easiest customer service request ever experienced.

Timely and fair response to my inquire

Fast and easy, cancelled subscription, solved issue.

Alexander was extremely helpful with cancelling the auto renewal subscription that I mistakenly signed up for and was able to assist me with refunding for my mistake. Very appreciative of them and 100% satisfied with service! Can't thank them enough!

quick, efficient support of my issue, favorable result

The original service was good but I had no idea I was signing up for a recurring monthly charge. That could have been on me but it should be clear. I didn't notice it on my bank statement for a couple of months. However, when I logged on and chatted with them, they quickly rectified the issue.

Rapid response and issue was resolved within minutes.

Debra quickly and efficiently resolved my issues.

They are not clear that this is a subscription. i used this once and only planned to use it once. now im getting charged again for a service im not using. they need to make a 1 time use option and stop scamming people.

The service was splendid. I got all the information I needed. The only thing I would recommend for future customers is clarity in charges. I was under the impression that this was a one-time charge but I was charged again unexpectedly.