Due to a number of problems with our credit file we struggled to obtain a remortgage & to be honest were getting quite worried . However we were quickly put at ease by Jack who managed to find a com... See more
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Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Contact info
25-27 Lower Bridge Street, CH1 1RS, Chester, United Kingdom
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
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Excellent communication
Excellent communication
great service
Very professional
Excellent attention to detail
Very reasonable prices
Huge thanks to Nina
Huge thanks to Nina. She's looked after my first remortgage, and now we have just completed another one. Very professional service, everything straight forward. Nina explained to me a lot and answered all questions I had. I could not recommend enough!
This is our 3rd time using Harry and…
This is our 3rd time using Harry and the team at proper advice and we cannot fault them, both Harry and Amy have kept us up to date with our claim all throughout the process and have responded to emails quickly giving us nothing but peace of mind throughout a testing process we won’t go anywhere else these are our go to brokers x
Absolutely amazing service from both…
Absolutely amazing service from both Daniel and Nicole!
Nicole helped me throughout the whole process and couldn’t have done it with out her!
Finally completed today!
Great service from start to finish…
Great service from start to finish Harry and Amy provided a 5 star service and kept us updated through all the stages of our remortgage saving us a substantial amount each month with consolidating other lendings. Highly recommend and will definitely use again.
Dynamic Duo
Months before my mortgage renewal was up Harry and Amy were on it! They were working hard to find me the best deal possible and they kept me in the loop at all times. The communication was second to none! If you need a team on your side for mortgage needs, this is your 'go to' duo.
Fantastic service.
Amy and Harry were exceptionally professional
Amy and Harry were exceptional in dealing with my remortgage processes and they went over board to ensure everything went smoothly right from the beginning to the end. I was constantly updated with information and any changes in interest rates. They liased constantly between me and the Solicitor and keep me well informed.They increased my confidence all through.
I recently remortgaged my house through…
I recently remortgaged my house through Proper Advice, and I honestly couldn’t have asked for a better experience. Going into it, I expected the process to be stressful and a bit daunting, but Harry and Amy made everything feel straightforward and completely manageable.
They were professional, helpful, and always on hand to answer any questions I had, no matter how small. Nothing ever felt like too much trouble—they really went above and beyond from start to finish.
I genuinely couldn’t fault a single thing. I’d highly recommend Proper Advice to anyone, and if you’re lucky enough to have Harry or Amy looking after you, you’re in very safe hands.
Found a great deal and answered any…
Found a great deal and answered any questions quickly and efficiently.
Helped all the way through and easy to get in touch when I needed something answered
Michael and Nina went above and beyond…
Michael and Nina went above and beyond to secure our re-mortgage. They were exceptionally helpful, kind and friendly, while being completely professional. Happy to recommend them to everyone reading this.
Amazing experience working with Proper advice
Amazing experience working with Proper advice
Amy & Harry were both very friendly, professional and fast at getting the mortgage complete
Also found me a better deal on life insurance
Would definitely recommend them in the future
I was kept informed throughout the…
I was kept informed throughout the process. Questions or queries were answered promptly. I would definitely recommend
They always contact me with plenty of…
They always contact me with plenty of time to look for the best deal for me and continue through the process to touch base and keep me updated
They are very patient calm and professional and so helpful
Easy and smooth process from start to finish.
Nina and Michael were fantastic from start to finish. Gave us all the info we needed and guided us through the whole remortgaging process. Will definitely be using again and would recommend to anyone.
Excellent Re mortgage
Excellent Re mortgage
I have re mortgaged twice with Proper Advise since buying my property 6 years ago and each time Harry and Amy have made it seamless from start to finish. They are both very professional and could not be more helpful. I have been kept updated throughout the whole process. I would highly recommend.
Absolute impeccable service and would…
Absolute impeccable service and would recommend to anyone this is my 2nd remortgage with them and will I walk always be using them
Two remortgages with great results.
I have remortgaged twice now through Proper Advice and the second time was in very difficult circumstances as it involved marriage breakup and a transfer of equity. Daniel was incredibly supportive and he and Nicole secured me a good deal before political tensions made interest rates go up.
Remortaged Excellent Team
Remortaged Excellent Team
Very professional and Jack and Georgia they take there time to explain every stage. Great team this is my second time of using them. Very prompt, organised and efficient. This makes the process so great.
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