Princess Highway Reviews 94

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products for being as pictured, with beautiful colors and materials, often made from natural fabrics like cotton, and featuring stylish designs. Many appreciate the consistent sizing and the great quality of the clothes, noting that they last a long time and are well-made. Reviewers also love the unique prints, patterns, and vintage styles, often receiving compliments when wearing items from the company. However, some customers also noted significant issues with online orders, including items not arriving, missing items, or delays in shipping, particularly during sales. There are also concerns about high shipping fees, especially for international orders, and unexpected duty charges. A few other people also felt that the quality of fabrics has decreased compared to previous years, and some experienced issues with loose or uneven stitching.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the quality, unique designs, and comfortable... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high quality of garments, fabrics,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting positive outcomes,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some praising quick and timely... See more

Price

Users describe ambiguous interactions with price, with some customers expressing dissatisfaction over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It arrived! Ordered olivia jacket on July 3rd. Arrived July 18th. Faith restored. (All the negative reviews had me nervous). Size guide indicated I order size 8. Ordered size 10 as would rather too... See more

Rated 4 out of 5 stars

The fabrics are good as I especially like cotton and the designs are stylish. However, there are some issues with quality control where the clothes I purchased have loose and uneven stitching.

Rated 4 out of 5 stars

The staff in-store are always lovely & helpful. The jeans I bought didn't suit me though. I also find there is a lot of orange, yellow & green in Princess Highway clothes, and those colours don't su... See more

Rated 4 out of 5 stars

May you have the warehouse to stock up otherwise the online order was directed to the store had the size and the cost of shipping and waiting time was big.


3.5

Average

TrustScore 3.5 out of 5

94 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad customer service

Want to cancel one of the orders due to double order issue, email them the next day of ordering, the customer service didn’t reply until 3 days later when the order start shipping. Could be no hassle if they can reply back to the email sooner. After the dress get delivered, I have to pay the shipping fee again to return just because of their delayed customer service…

11 March 2026
Unprompted review
Rated 2 out of 5 stars

Canadians be aware of huge duty charges

I haven’t received my order yet so I can’t comment on the quality or sizing of the items but I wanted to warn other Canadians ordering from this company to be prepared for a 50% duty/tax/brokerage fee on their order. I ordered $200 worth of clothes and am now paying $100 in additional fees from Fed Ex. Beware!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Clothing that never disappoints …

Love Princess Highway clothing that isn’t boring and styles for those who like to be individual . I get so many comments on my clothing, Love it keep up the good work guys !

3 March 2026
Unprompted review
Rated 3 out of 5 stars

Shipping costs

The clothes are super cute. The only downside, you have to spend over $300 for free delivery. No where else in the world does one have to spend $300, maybe a maximum of $150.

24 February 2026
Unprompted review
Rated 3 out of 5 stars

Cheeky marketing

They had a sale online and after buying a couple of items few hours after were reduced a further $20. Their marketing/sale strategy seems a bit cheeky.
I feel the quality in fabrics is reduced compared to couple of years ago. I bought a bikini and the elastic strap was all twisted, after contacting customer support they wouldn't allow a refund even if it wasn't used and was a faulty item.
Beautiful designs.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

My favourite brand.

Long term Princess Highway buyer here! Reasonably consistent sizing, great quality clothes that last a long time. Easy to navigate website. My only frustration is the number of marketing emails I get, especially those with misleading sales “further 10% off” but it’s the same price as last time I checked.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful! Love these pants. Great fabric (natural fiber and feel), design and print. Also impressed with the sustainable packaging. THANKYOU

25 January 2026
Rated 5 out of 5 stars

Hold me back! I just can’t help myself!

Great quality fabrics with so many amazing styles!
I absolutely love their pantsuits with a great range of designs.
I’m a huge fan of their many Australian native flora and fauna prints as well as their offbeat quirky prints.
I’m also a huge fan of their retro prints and styles.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Rediscovering My Colourful Side with Princess Highway

Princess Highway reminds me of my childhood — I love their use of colours and playful patterns. For a long time, I thought being an adult meant dressing in monochrome and keeping things simple, but I’ve missed that sense of joy and creativity from my younger days. Discovering Princess Highway helped me reconnect with that playful side. I also appreciate the beautiful quality of their clothing — made from natural fabrics and sometimes organic cotton. That’s why I love this brand so much.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

P. H. Items.

Delivery was fast. The clothes are well made. Good quality material. Beautiful designs. Will purchase more. Thankyouv Princess Higgway.
Loved the gingham pants.(blush rose) i shortened them and turned them into cullouts. My favourite so far.

13 January 2026
Rated 1 out of 5 stars

I placed an order and got email partial…

I placed an order and got email partial delivery. I don't know what's sent. I emailed their customer support and have to wait 72hrs for a reply. They've got my money and there's no low stock advice when I bought online. Other online businesses are far better than this. If i knew I wouldn't have bought from them.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve purchased from Princess Highway…

I’ve purchased from Princess Highway multiple times and I’ve had a great experience each time. I love the material and patterns they carry, although the gnarly shipping fee to USA makes me sad it’s worth it. They sometimes have delays in shipping when you buy during a big sale but I received (2) separate emails letting me know they were working on fulfillment, very nice! My items didn’t even take that long, it was only a delay of a few days.

27 August 2025
Unprompted review
Rated 4 out of 5 stars

It's here!

It arrived! Ordered olivia jacket on July 3rd. Arrived July 18th. Faith restored. (All the negative reviews had me nervous).
Size guide indicated I order size 8. Ordered size 10 as would rather too big than too small but in hindsight should have followed the guide but still fine.
Product as pictured. Beautiful colour and material.

18 July 2025
Unprompted review

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