Stayed at Leonardo hotel, Bradford and used this car park just behind the hotel on multiple occasions. This was on the advice of staff as discount parking available for hotel guests. Payment made for... See more
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I went to a hotel in Felixstowe where my parents got married for lunch with a family member I don’t get to see very often. I parked in the car park and paid for lunch in the hotel. I did not see any... See more
I emailed this company 3 times came back undelivered although in my sent items ? I genuinely forgot to display my disabled badge which I have due to currently receiving cancer treatment.... See more
Beware of a Premier Park scam where their machine requests a contact less payment and when you do, the machine bleeps and issues a receipt. LOOK at the receipt because the machine does not contact you... See more
1.5
Bad
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I emailed this company 3 times came…
I emailed this company 3 times came back undelivered although in my sent items ?
I genuinely forgot to display my disabled badge which I have due to currently receiving cancer treatment.
Got nothing back tried emailing another email address advising my emails not been responded to still nothing.
I have now received another PCN which has doubled.
This company are thieves.
You cannot talk to anyone automated every option it’s a disgrace
8 September 2025
Unprompted review
Arena coventry 1.9.2025
Arena coventry 1.9.2025
I forgot to display blue badge.
Tried to appeal. Couldn't download photo. Didn't recognise my details tried to complain email came back as spam. I feel they deliberately blocked emails to avoid refunds. Criminals
1 September 2025
Unprompted review
Absolutely shocking ,30 seconds over my…
Absolutely shocking ,30 seconds over my 15mins free I had a disabled person with me and a white van that couldn't park preventing me leaving ,I obviously appealed, they never sent any letters or emails saying the appeal was turned down ,can't follow policy or procedure as a result single mum and 90 year old ened up paying a £170 fine ,next time it be better parking on double yellows . One star given because otherwise it wouldn't allow me to do. Review should be 000 stars .
6 June 2025
Unprompted review
Shocking
I would never recommend, Substandard, dangerous roof to park under and driver is responsible for any damage to the car - lack of communication on the website no where - booking was premium the car park was not
4 June 2025
Unprompted review
Awful communication
Awful communication.
Misrepresentation in original parking charge letter.
Sending out threatening letters in the post-sent onto debt collector but never sent letter about the appeal process.
Apparently an email was sent- NEVER RECEIVED THIS.
No telephone number to contact anyone.
All and any communication always delayed to pass beyond timeframe to appeal via POPLA/ ombudsman.
Disgusting company
14 July 2025
Unprompted review
Never recommended
Never recommended, Substandard, dangerous roof to park under and driver is yet responsible for any damage to the car.
13 September 2024
Unprompted review
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