I stumbled across Preloved Tech whilst searching for iMac & MacBook systems. The company interact and explain every aspect of the device you are perspectively abut to purchase from the aesthe... See more
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See what reviewers are saying
Fantastic seller! All items are harshly graded to give as much transparency of their condition as possible. The same are also described to as much detail as possible so that the buyer as a clear ide... See more
Got quoted price for my galaxy A 55 5g £121 witch was in excellent condition. Sent phone of after 4 days had to email them finally got a response saying phone had just arrived, 2 days later got an ema... See more
Process was more or less exactly as described. The need to do a complete factory reset came as a surprise and prompted several views of a u tube vide before getting it done. Not difficult. Asked to... See more
Company details
About Preloved Tech
Written by the company
Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
Contact info
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, United Kingdom
- 01952 790698
- sales@prelovedtech.co.uk
- prelovedtech.co.uk
4.4
Excellent
496 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Spot On
The whole process was straightforward and quick. Really pleased that the figure I was quoted as kept to and paid into my account very, very quickly. Pleased, well yes and would use again.
31 March 2025
Reply from Preloved Tech
Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.
Kind regards
PLT Customer Services
Great experience, very helpful
Was looking for a phone for my daughters birthday, contacted Matt, who was extremely helpful. Told him what I ideally wanted and he found the right device for her. Great communication throughout. Thank you
27 March 2025
Unprompted review
Reply from Preloved Tech
Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.
Kind regards
PLT Customer Service
Excellent way to sell your old mobiles!!
The website was very easy to use. The process was efficient & they kept me informed of the progress. The processing of the final transaction to paypal was quick & easy. I will definitely use again. Thank you.
21 March 2025
Reply from Preloved Tech
Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.
Kind regards
PLT Customer Services
Easy to send in my old phone
Easy to send in my old phone, via a prepaid label/bag that was sent to me. Kept informed, via email of the progress of my order. Money arrived in the bank promptly. I would certainly use this service again in the future.
21 March 2025
Reply from Preloved Tech
Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.
Kind regards
PLT Customer Service
Would happily use again
Excellent, no issues selling my phone with Preloved Tech.
My only (minor) feedback would be if they could send a confirmation of receipt of phone a bit sooner e.g. it was approx 24 hours after Royal Mail tracking said it had arrived
21 March 2025
Unprompted review
Reply from Preloved Tech
Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.
Kind regards
PLT Customer Services
Reply from Preloved Tech
Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.
Kind regards
PLT Customer Service
Very good
Very good. Gave the amount of cash they said. Phone was in good condition but thought they would offer less than original quote. They didn't, paid in full.
19 March 2025
Unprompted review
Reply from Preloved Tech
Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.
Kind regards
PLT Customer Services
Reliable and Efficient
Great to deal with. Kept informed of progress & prompt processing of transaction.
14 March 2025
Unprompted review
Reply from Preloved Tech
Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.
Kind regards
PLT Customer Service
Easy to use and money paid promptly
27 February 2025
Fast payment quick turnaround sold for…
Fast payment quick turnaround sold for the highest price I could get higher than big companies
Thank you
7 March 2025
Unprompted review
It was great and quick.
20 February 2025
Super quick service great price for my…
Super quick service great price for my phone very happy well recommended
20 February 2025
Excellent service
20 February 2025
Highly recommended
Having used this service before, I had no hesitation in using them again. The whole process could not be easier, the driver who collected was super helpful and I am confident that the services is fully GDPR compliant and the items recycled.
Highly recommended.
19 February 2025
Unprompted review
Very happy with service I received
Pleasure to do business with. Price agreed and quick payment.
4 February 2025
Very Disappointing Experience
Order ref: CR23812
On the 16/01/25. I agreed to sell my iPhone SE 2020 to Pre Loved Tech for £45
On the 31/01/25I received an email from Preloved Tech confirming my phone had arrived and was being scheduled to be checked. .
On the 04/02/25 I received another email from Preloved Tech to say: "Our checks found the device has moderate signs of use including some wear to the screen as shown in the attached photo" PreLoved Tech downgraded my phone to 'poor' with a new valuation of £30 offered. I declined.
The photo of alleged scratches was very suspicious looking more like deliberate, swirling scribble a child would do rather than scratches from normal use. The scratches are not visible to the naked eye either mine, or the family and friends who have also looked at the phone since its return.
Being retired, my iPhone had only reasonable use being used for calls and SMS only. It was sent to Preloved Tech in its original box complete with a leather, Apple iphone SE case and unused earphones. Under no circumstance would I describe the condition of my phone as being 'poor'.
My experience with PreLoved Tech was a waste of time, definitely not 'quick and easy' and very disappointing.
Not recommended
NB:Preloved Tech did return my phone, as requested, promptly and at their cost.
4 February 2025
Unprompted review
Reply from Preloved Tech
Hello Derek,
Thank you for posting your honest review, we do encourage customers to be completely transparent with their feedback as this helps us improve as a business.
Id like to draw some clarity to this review for balance. To be frank, you have been very accurate with your review. We did indeed need to downgrade your device from 'Good' to 'Poor' after our assessment due to the condition of the screen. We do take high resolution images, under test lighting conditions, this is so we can accurately feedback the condition of customer devices should there be any need to adjust pricing.
Due to the scratches, we would have to change the screen in order for the device to be resold at top price, and as a business who sells high quality refurbished equipment this is what we would have done. The cost of the screen would have been £25 + VAT, however to be as fair as possible we downgraded your device by £15 due to the condition as we felt this was fair.
Our service is completely non-committal, and as you can see from our 95% 5-star feedback, the vast majority of customers enjoy a very positive experience. If a customer refuses the regraded price we offer to send their device back within 24 hours at our expense. Which we did on this occasion at our expense.
When a customer requests their devices to be returned, our business loses money. We cover the costs to get your device shipped to us, tested, and shipped back if asked too. Its in our best interest to be open, honest and fair throughout the whole process so we all sales are successful and we have a device to refurbish and resell.
If you take some time to read through our feedback, 95% of customers have an excellent experience, even when sales don't go through. hats because we are a totally transparent business, which is unique in this industry.
I hope this reply has given you some clarity and i can only apologise that on this occasion the sale if your device didn't go how you would have liked. I do hope you will give us another try sometime in the future and good luck selling your device through other avenues.
Matt
Super service and we got what you said…
Super service and we got what you said you would give
4 February 2025
They did what they said they would do…
They did what they said they would do very efficiently and there was no hassle money paid prompt
1 February 2025
Paid the price promised with no…
Paid the price promised with no haggling and a very easy process
23 January 2025
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