I stumbled across Preloved Tech whilst searching for iMac & MacBook systems. The company interact and explain every aspect of the device you are perspectively abut to purchase from the aesthe... See more
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Fantastic seller! All items are harshly graded to give as much transparency of their condition as possible. The same are also described to as much detail as possible so that the buyer as a clear ide... See more
Got quoted price for my galaxy A 55 5g £121 witch was in excellent condition. Sent phone of after 4 days had to email them finally got a response saying phone had just arrived, 2 days later got an ema... See more
Process was more or less exactly as described. The need to do a complete factory reset came as a surprise and prompted several views of a u tube vide before getting it done. Not difficult. Asked to... See more
Company details
About Preloved Tech
Written by the company
Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
Contact info
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, United Kingdom
- 01952 790698
- sales@prelovedtech.co.uk
- prelovedtech.co.uk
4.4
Excellent
496 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Never received my payment
5 June 2025
Reply from Preloved Tech
Helena,
Whilst we appreciate your review, we have matched up your email address with our database payment system and can confirm you were paid in full for your order on 6th June 2025.
My customer services team will forward a payment confirmation screenshot to your email address showing the payment in full was made to the bank account provided by yourself when you submitted the order.
Once you have received our email, we will appreciate it if this review to be amended accordingly to a more factual review highlighting the quality of service provided where we have processed your order on time, and in full.
Thanks
PLT Customer Services.
Quick process and fair payment.
4 June 2025
This company great to deal with very…
This company great to deal with very straight forward and prompt.
10 June 2025
They gave me a price and they paid me…
They gave me a price and they paid me that said price, they did not reduce it by 75% of the original offer like another company I used
10 June 2025
Trustworthy
The selling process was straightforward and I felt that I had been offered a fair price for my iPhone, without any need to haggle. I would have no hesitation in recommending this company
6 June 2025
Very straight forward instructions and…
Very straight forward instructions and fast turnaround. Money paid promptly.
27 May 2025
Fast service
30 April 2025
Excellent no fuss service
Excellent no fuss service. Plenty of easy to understand instructions. Would use again.
6 May 2025
Straight forward
Straight forward, no messing around and kept in good contact about each step
25 April 2025
Pre-Love for Tech and Love for Customers!
So glad I found this company - the process was so straightforward, the communications very clear and the speed of honouring the eventual offer payment was simply amazing! Traded in my personal S21 FE first and because of the honest appraisal then traded in an iPhone 11. 101% RECOMMENDED.
22 April 2025
Unprompted review
First time I’ve used this company
First time I’ve used this company. Gave me the money I agreed to sell my phone and no problems.
14 April 2025
Quick, Easy and Cost Free. Win! Win!
Requested a prepaid bag to return my phone after receiving a fair quote. Followed the steps for ensuring my phone was cleared and any accounts were removed then took it to the post office. Received an email to say it had arrived and was going to be checked by a technician. Next thing I know the amount quoted had arrived in my PayPal account. Very simple and quick to do.
16 April 2025
Unprompted review
Very straight forward, highly recommend
Found using preloaded tec to sell my old mobile phone really easy and straightforward, they offered a good fair price. Communication was excellent, letting me know they had received my phone and then again just a couple days later to let me know payment had been made. Overall very positive experience and would highly recommend.
10 April 2025
Reply from Preloved Tech
Thank you for a lovely review and great to see your experience was a positive one.
We look forward to welcoming you back when you next have some tech to recycle.
Prompt and friendly service
Prompt and friendly service. Great communications through the process.
10 April 2025
Reply from Preloved Tech
Thank you for a lovely review and great to see your experience was a positive one.
We look forward to welcoming you back when you next have some tech to recycle.
Initially offered £40 then when phone…
Initially offered £40 then when phone was received they offered £20 stating the battery wasn’t at full health. I asked for it to be returned. I took the phone to be checked and battery was perfectly fine. Avoid! They will respond to reviews saying they did this and did that but given they don’t actually know who I am then it’s impossible to respond about my actual device.
7 March 2025
Unprompted review
Reply from Preloved Tech
Hello,
Thanks for your review, we do encourage people to share their honest feedback and in the very small cases something doesnt go quite right we can ensure this is highlighted and we learn from it.
In reference to the battery comment you made in your review. We do use industry leading diagnostic software to run a 60-point check on all parts of a device when its appraised. This is to identify any issues with the handset that may need repair for us to be able to resell it as a quality refurbished device, which includes a detailed battery health check. After checking your order, we actually sent you photos of the screen of your actual device to show you the battery health when providing your adjusted price!
All tests are recorded on a PDF report, which we offer to share with our customers when there are issues for total clarity. Where a battery is past its manufacturer lifecycle count, or with Apple devices displays as 'in service mode' we do have to change these batteries for safety reasons, and this comes at a cost to us. Unfortunately this does mean we have to adjust offer prices accordingly to compensate for the work required to the device to bring it up to the required quality we are known for.
We always provide a customer with the ability to reject any revised offers and ship their device back totally free of charge within 24 hours. Which seems to have been the case with your device and you received it back and zero cost to yourself.
We do appreciate that sometimes orders don't go to plan, and when we do have to adjust offer prices this isnt always very well received and we get reviews like this. But we are an ethical business supplying quality products and if a device fails testing the repairs will be done correctly so a device can be resold to a new owner and the buyer doesn't have any future issues.
Thanks
PLT Customer Services
Smooth and seamless process
Smooth and seamless process. Preloved kept me updated throughout the process.
3 April 2025
Reply from Preloved Tech
Hello,
Thank you for you're review and its great to hear your experience was a positive one. We look forward to welcoming you back when you next have a device to sell.
Thanks
PLT Customer Services
Great experience
Actually got paid the quoted amount, which has never happened to me before! All very simple, money paid almost immediately after accepting the offer.
31 March 2025
Reply from Preloved Tech
Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.
Kind regards
PLT Customer Service
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