From order to fitting everything went very smooth and stress free. John at wellington ship very helpful and approachable. Dave and sterling the fitters were very efficient and respected our home . Gre... See more
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Review summary
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Excellent service from the store, and our repairman Matt in particular. Phoned them this morning about our dishwasher not working properly, same day appointment and fixed for a very reasonable call ou... See more
Company replied
Went powerpoint to find a new washing machine, they were very helpful and informative, we also bought a new fridge freezer. They were both delivered 2 days later and Gary was brilliant. He removed the... See more
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Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt,... See more
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Company details
- Appliance Store
- Appliance Parts Supplier
- Appliance Repair Service
- Appliances Customer Service
- Used Appliance Store
Written by the company
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Contact info
United Kingdom
- powerpointstores.co.uk
5.0
Excellent
569 reviews
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Amazing service from start to finished
Amazing service from start to finish. Absolutely thrilled with my new induction hob and oven! Thank you!
27 May 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Erica,
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you are delighted with your new induction hob and oven, as well as the service you received from our team.
Our goal is always to provide a seamless and stress-free experience from start to finish, so your feedback means a lot to us.
We hope you enjoy cooking many fantastic meals with your new appliances! If you ever need anything else in the future, please don't hesitate to reach out.
Warm regards,
The Power Point Team
Speedy service and happy ending
My washing machine had a fault.PowerPoint engineer appointment the next day. It turned out to be a major problem and I bought a reconditioned machine to replace it. The next day my old machine was taken away and the new one installed. I’m delighted with the speed of service and the end result. I always use this company and have never been disappointed.
19 May 2026
Reply from Powerpointstores
Good Afternoon Jill,
Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that we could turn a stressful washing machine fault into a quick, seamless resolution for you.
Our team always aims to provide fast, reliable service—especially when unexpected major breakdowns happen—so it’s wonderful to know that your new reconditioned machine was delivered and installed so promptly.
We truly appreciate your loyalty and continued trust in us over the years. Knowing that we’ve never disappointed you is the highest compliment we could receive.
Thank you again for being a valued customer, and we hope you enjoy your new washing machine!
Thank you,
The Power Point Team
Frim start to finish it all went so…
Frim start to finish it all went so easy from ordering to installation
The gentleman at the shop was very helpful and trades who installed were friendly and clean with there work
Thank you
Will definitely use this company again 👍🏼
15 May 2026
Reply from Powerpointstores
Good Morning Anthony,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that the entire process—from choosing your appliance in the showroom to the final installation—was seamless and easy.
Our team prides itself on delivering helpful advice and ensuring our installation work is clean, tidy, and friendly. Your kind words mean the world to us, and we look forward to welcoming you back the next time you need us!
Thank you,
The Power Point Team
Great Customer Service,Delivery, Connect & Pricing
Amazing customer service, quick delivery, competetive pricing. They arrived on time as mentioned, did a good job in fitting the Dishwasher and checking everything was working fine and then left. Very friendly staff, both in store and while delivering the product. Good Local shop to support.
16 May 2026
Reply from Powerpointstores
Good Morning Sudarsan,
Thank you so much for the fantastic review! We’re thrilled to hear that you had a great experience from the showroom all the way to your kitchen installation. As a local business, your support means the world to us. Enjoy your new dishwasher, and please let us know if you ever need anything else!
Thank you,
The Power Point Team
Nice quick and simple sale
Nice quick and simple sale - well handled by Mark
14 May 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mr Phillips,
Thank you for the fantastic feedback! We are so pleased to hear that your experience was quick and straightforward.
Mark will be delighted to know his assistance made the process easy for you; we always aim to provide a seamless, "no-nonsense" service from start to finish.
We truly appreciate your business and hope you enjoy your new appliance!
Thank you,
The Power Point Team
Great response
Great response - someone came out the same day and fixed the problem at a reasonable cost.
5 May 2026
Reply from Powerpointstores
Good Morning Mrs Poole,
Thank you so much for the kind words! We are thrilled to hear that we were able to get someone out to you quickly and resolve the issue the very same day.
Providing prompt, reliable service at a fair price is exactly what we strive for, and it’s wonderful to know we hit the mark for you. We truly appreciate your support and your business.
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Morning Mrs Edmonds,
Thank you for the 5* review. We are glad that we were able to provide the information that you required.
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Afternoon Mr Sedgwick,
Thank you for the 5* review.
We are glad that you found the service to be excellent and highly recommend us.
Thank you,
The Power Point Team
I was very pleased with the service…
I was very pleased with the service from power point in oakengates. Matt came on time, found the problem with my washing machine and promptly repaired it. I will certainly use their service again. 21
21 April 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Mrs Aldred,
Thank you so much for the kind words! We’re thrilled to hear that Matt provided such prompt and professional service for your washing machine repair. We pride ourselves on punctuality and expertise, so it’s wonderful to know we hit the mark for you. We look forward to helping you again whenever you need us!
Thank you,
The Power Point Team
Highly Recommended
Sincere thanks and appreciation for the outstanding customer service provided by Power Point Ltd., Oakengates. In particular, I want to mention Pete for his professionalism and expertise in helping me with my washing machine purchase today.
I would also mention the Installation Team, Paul and Dave for the speedy install, their advice and friendly attitude.
20 April 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mr Clark,
We truly appreciate your feedback and your support of Power Point Ltd. Our goal is to provide expert advice paired with a seamless installation, so it’s rewarding to know Pete, Paul, and Dave delivered exactly that for you today. Thank you for recognizing their professionalism and friendly attitude—we will make sure they receive the credit they deserve!
Thank you,
The Power Point Team
Fridge freezer purchase from PowerPoint Wellington
From a visit to the Wellington branch on Saturday, to a visit to measure up on Monday at 10 o'clock and then installation at 12 o'clock, the purchase and fitting of a new integrated fridge freezer was incredibly quick and professional. The installation team raised a shelf to accommodate the new appliance, so that from the outside, the same doors could be used. I'm very happy with the service and would thoroughly recommend dealing with the staff at the Wellington branch. Well done and thank you.
20 April 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mr Chowdhury,
Thank you so much for your kind words! We are thrilled to hear that we could get your new fridge freezer sorted so quickly—from your Saturday visit to a Monday installation is a turnaround we’re very proud of. Our team always aims to go the extra mile, so I’ll be sure to pass on your thanks to the installers for their clever work with the shelving. We appreciate the recommendation and look forward to seeing you at the Wellington branch again!
Thank you,
The Power Point Team
Very competitive pricing
Very good product competively priced. Fitters were exceptional and very neat and tidy
2 April 2026
Reply from Powerpointstores
Good Morning Carole,
Thank you for the fantastic feedback! We’re delighted to hear you’re happy with the product and its value. I will be sure to pass your kind words along to our fitting team—they take great pride in their craftsmanship and in leaving a workspace spotless. We truly appreciate your business!
Thank you,
The Power Point Team
Courteous & knowledgable company
Courteous & knowledgable,prompt &efficient, all round excellent service.
7 April 2026
Reply from Powerpointstores
Good Morning Mr Verrall,
Thank you for the fantastic review! We truly appreciate your feedback regarding our team's knowledge and efficiency. Providing excellent service is our top priority, and we’re glad we could deliver that for you. Thanks for choosing us!
Thank you,
The Power Point Team
Friendly prompt service
Friendly, knowledgeable staff who kept me informed at all stages.
Prompt service and diagnosis of problem and solution ordered and fitted without delay.
Highly recommended
31 March 2026
Reply from Powerpointstores
Good Afternoon Mrs Holland,
Thank you so much for taking the time to leave such a thoughtful review. We are thrilled to hear that you had a positive experience with our team!
Providing clear communication and prompt, effective solutions are our top priorities, so it’s rewarding to know that we kept you well-informed and resolved your issue without delay. Your "highly recommended" status is the best compliment we could receive.
We look forward to assisting you again in the future should you need us!
Best regards,
The Power Point Team
Great service with a smile
The lady in the shop went above and beyond what was expected. She kept us informed of the arrival of the items we bought and arranged a mutually agreed delivery date. The delivery men were respectful and soon had the items fitted. Would certainly use this store again.
20 March 2026
Reply from Powerpointstores
Good Morning Mrs Ella,
Thank you so much for your kind words! We are thrilled to hear that our team provided the seamless experience we strive for. I’ll be sure to pass your praise along to the shop assistant and our delivery team—they’ll be delighted to know their efforts made a difference. We look forward to welcoming you back to the store in the future!
Thank you,
The Power Point Team
Our washing machine was not emptying…
Our washing machine was not emptying water. The engineer turned up as aranged,swiftly solved the issue and charged only a small amount over the call-out fee. I have used this business for many years and have always been happy with their service.
17 March 2026
Reply from Powerpointstores
Good Morning Mr Munn,
Thank you so much for taking the time to share your experience! We truly appreciate your continued loyalty over the years.
It’s great to hear that our engineer was able to get your washing machine back in working order so quickly and efficiently. We always strive to provide honest, fair pricing and reliable service, so knowing we’ve hit the mark for you once again means a lot to our team.
We look forward to being there for you whenever you need us in the future. Thanks again for the kind words!
Thank you,
The Power Point Team
Great service and customer help from…
Great service and customer help from staff at this shop. Went to a lot of trouble to help source a replacement handle for our fridge .
9 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning Peter,
We truly appreciate your feedback. Our team prides itself on going the extra mile to source exactly what our customers need, so I will be sure to share your compliments with the staff. Thank you for choosing us for your appliance needs, and please don't hesitate to reach out if we can help with anything else.
Thank you,
The Power Point Team
Dishwasher door catch had broken.
Dishwasher door catch had broken.
Very professional staff & was able to replace the catch in a timely manner.
Brilliant job done.
Thankyou very much.
24 February 2026
Reply from Powerpointstores
Good Morning Mr Taylor,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to get your dishwasher door catch sorted out quickly and professionally. Providing timely, high-quality service is our top priority, and we’re glad we could help. We appreciate your business!
Thank you,
The Power Point Team
Excellent
Excellent, prompt, polite and speedy. What more can you ask for.
2 March 2026
Unprompted review
Reply from Powerpointstores
Good Morning Julia,
Thank you for the 5* review. We are glad that you received excellent, prompt, polite and speedy service.
Thank you,
The Power Point Team
Great helpful and polite would…return
Great helpful and polite would recommend the wellington store to all my family and friends thumbs up 👍 every thing I needed was no trouble bought already 2 items for my new forthcoming home will definitely be returning in the future thankyou again for politeness and understanding thankyou 😀
30 January 2026
Unprompted review
Reply from Powerpointstores
Good Morning Miss Bennett,
Thank you so much for the kind words! We are thrilled to hear that you had such a positive experience at our Wellington store. It was truly a pleasure helping you find those first two items for your new home—congratulations on the upcoming move! We pride ourselves on being helpful and understanding, so knowing that it made a difference for you means the world to our team. We can’t wait to see you again soon!
Thank you,
The Power Point Team
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