From order to fitting everything went very smooth and stress free. John at wellington ship very helpful and approachable. Dave and sterling the fitters were very efficient and respected our home . Gre... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent service from the store, and our repairman Matt in particular. Phoned them this morning about our dishwasher not working properly, same day appointment and fixed for a very reasonable call ou... See more
Company replied
Went powerpoint to find a new washing machine, they were very helpful and informative, we also bought a new fridge freezer. They were both delivered 2 days later and Gary was brilliant. He removed the... See more
Company replied
Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt,... See more
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Company details
- Appliance Store
- Appliance Parts Supplier
- Appliance Repair Service
- Appliances Customer Service
- Used Appliance Store
Written by the company
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Contact info
United Kingdom
- powerpointstores.co.uk
5.0
Excellent
568 reviews
Asks customers to review
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Appointments made and kept
Appointments made and kept. Professional and helpful.
29 July 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Mrs Squires,
Thank you so much for taking the time to leave us a review! Punctuality and helpful service are top priorities for our team, so we're thrilled to hear that reflected in your experience. We look forward to serving you again soon!
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Afternoon Mrs Hayward,
Thank you for the 5* Review. We are so glad that you found our service to be wonderful and personal. We pride oursleves on making sure that we deliver the best service possible.
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Morning Mrs Mitchell,
Thank you so much for the wonderful feedback! We love hearing that you consistently have a great experience with our team. Providing friendly and helpful service is exactly what we strive for, and your kind words mean the world to us. We look forward to welcoming you back again soon!
Thank you,
The Power Point Team
Professional and courteous installation team
Professional and courteous installation team removed existing cooker, and installed a new one. It did not take long and they left things clean and tidy.
25 June 2026
Reply from Powerpointstores
Good Morning Mr McCormack,
Thank you so much for the wonderful feedback! We are thrilled to hear that our installation team provided a quick, clean, and professional experience for you. Enjoy your new cooker, and please don't hesitate to reach out if you need anything else in the future!
Thank you,
The Power Point Team
The service level from Powerpoint…
The service level from Powerpoint Stores was excellent , i called them in the morning 9.00am to outline an issue with my dishwasher and they booked a technicians visit for lunchtime that day. The technician checked the dishwasher and resolved the issue in no time at all.
I was very impressed. Give them a go , you will not be dissapointed.
30 June 2026
Reply from Powerpointstores
Good Afternoon Mr Varma,
Thank you so much for the fantastic review! We are thrilled to hear that we could get your dishwasher sorted out so quickly and efficiently. Providing prompt, reliable service is exactly what we aim for at Powerpoint Stores. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
Thank you,
The Power Point Team
John was informative
John was informative , product savvy and honest in his assessments.
Delivered on time and minimum fuss during the whole process.
I used them because I had used Curry’s previously and on both occasions the after sales was awful .
22 June 2026
Reply from Powerpointstores
Good Afternoon Mr Wright,
Thank you so much for taking the time to share your experience! We are thrilled to hear that John provided you with the informative, honest, and seamless service we strive for.
We know that reliable after-sales support is just as important as the purchase itself, and we're glad we could show you how we do things differently. Thank you for choosing us again—we truly appreciate your loyalty and look forward to helping you in the future!
Thank you,
The Power Point Team
The staff were extremely helpful and…
The staff were extremely helpful and knowledgeable about the item needed. We were given a collection day and the item was ready.
20 June 2026
Reply from Powerpointstores
Good Morning Deborah,
Thank you so much for the wonderful review! We are thrilled to hear that our team was able to provide the knowledge and helpful service you deserve. Keeping our promises on collection days is a top priority for us, and we're glad everything went smoothly. We appreciate your business and hope to see you again soon!
Thank you,
The Power Point Team
Professional
Professional. Fast delivery and proper installation.
Would recommend, local friendly service.
15 June 2026
Reply from Powerpointstores
Good Afternoon Leon,
Thank you so much for the kind words! We take pride in providing fast, professional service to our local community. It was a pleasure helping you out, and we greatly appreciate your recommendation!
Thank you,
The Power Point Team
The engineer was very knowledgeable
The engineer was very knowledgeable. Assessed the problem for a fair price and arrived on time. Would highly recommend
12 June 2026
Reply from Powerpointstores
Good Morning,
Thank you so much for the great review! We pride ourselves on punctuality, fair pricing, and expert service, so it’s wonderful to hear that our engineer hit the mark for you. We truly appreciate the recommendation!
Thank you,
The Power Point Team
I have just had a new larder fridge…
I have just had a new larder fridge installed.by dave& stirlin , very efficient in putting their component together into my kitchen.. Thank you powerpoint for your service in this delivery.
18 June 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Mr Schoenrock,
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you are happy with your new larder fridge and the delivery service.
I will be sure to pass along your kind words to Dave and Stirlin. They always strive to be efficient and professional, and they will be delighted to know their hard work made a great impression.
Enjoy your new fridge, and please don't hesitate to reach out if you need anything else in the future!
Best regards
The Power Point Team
Recent contact with your Oakengates store
My mum has always purchased her electrical items from your Oakengates store. She trusts them implicitly. When ever repairs have been needed, the service has been quick, efficient, honest and reliable.
9 June 2026
Reply from Powerpointstores
Good Morning Mandy,
Thank you so much for this wonderful review, and please pass on our warmest thanks to your mum!
We are incredibly proud to have earned her implicit trust over the years. As a local business, building long-standing relationships with our customers is at the heart of everything we do. It’s fantastic to hear that whenever she has needed our help, our team has delivered the quick, efficient, honest, and reliable service we always strive for.
We truly appreciate her continued loyalty and your kind words. If either of you ever need anything else, you know where we are!
Thank you,
The Power Point Team
5/5 service from this amazing company
5/5 service from this amazing company. Helped myself and my partner for our first appliances for our new house. Wouldn’t recommended anyone else but PowerPoint. What a company ❤️
8 June 2026
Reply from Powerpointstores
Good Afternoon Tom & Katie,
Thank you so much for the wonderful 5-star review! Congratulations to you both on your new house! We are absolutely thrilled that we could help you choose the very first appliances for your new home.
Hearing that you wouldn't recommend anyone else means the world to our team. We always aim to make the process as smooth and stress-free as possible, especially for such an exciting milestone. Wishing you all the very best as you settle in, and please don't hesitate to reach out if you need anything else down the line!
Thank you,
The Power Point Team
Powerpoint has sales staff that are not misogynistic and are helpful instead.
Having had a truly awful experience at the local J Atkinsons builders merchants in Thirsk, I left there and went to the Powerpoint just around the corner.
The men there couldn't have been more friendly or helpful and I was soon equipped with what I needed.
I advise any woman requiring DIY materials to try Powerpoint first.
10 June 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Jos,
Thank you for the 5* Review. We are glad we could help with all of your queries and pride ourself on our staffs knowledge and helpfulness.
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Morning Mrs Maddox,
Thank you for the wonderful review! We're glad we could deliver a fast, professional, and reasonably priced service for you. Your feedback means a lot to the team.
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Afternoon Mrs Newman,
Thank you for taking the time to leave such a kind review! Providing prompt and professional service is always our top priority. We look forward to the opportunity to work with you again!
Thank you,
The Power Point Team
Excellent customer service from the…
Excellent customer service from the start. Delivery team were fantastic
1 June 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Mrs Gumsley,
Thank you for the 5* Review. We are glad that our whole team delivered excellent customer service throughout your purchase through to your delivery.
Thank you,
The Power Point Team
Amazing service from start to finish,I…
Amazing service from start to finish,I went into the shop at 12 o'clock and by 3 o'clock I had my new dishwasher installed and the old one was taken away Stirling and Dave were brilliant and even mopped the floor, definitely recommend them thank you all x
1 June 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Mrs Cassells,
thank you so much for taking the time to leave such a wonderful review! We pride ourselves on fast, efficient service, and I’m thrilled to hear that Stirling and Dave took such good care of you (and your kitchen floor!). We truly appreciate your recommendation and look forward to helping you again in the future. Enjoy your new dishwasher!
Thank you,
The Power Point Team
I would like to thank all the staff…
I would like to thank all the staff from the reception lady to Mark the engineer for their excellent service in repairing our washing machine
We called them in the morning and they came out in the afternoon and fixed the problem
Excellent service and economical prices
would certainly use them again
Well done
29 May 2026
Unprompted review
Reply from Powerpointstores
Good Morning MrJacques,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with our team, from your initial call with reception to Mark’s afternoon visit.
Providing prompt, reliable, and affordable service is exactly what we strive for, so it’s incredibly rewarding to know we hit the mark for you. We truly appreciate your recommendation and will be sure to pass your kind words along to Mark and the rest of the staff.
Should you ever need us again in the future, we’ll be ready to help!
Thank you,
The Power Point Team
From start to finish a great…
From start to finish a great experience. Marc and Peter fitted my cooker and washing machine today. They arrived on time. Were friendly and efficient and I highly recommend them. Just how good service used to be
29 May 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Tracey,
Thank you so much for taking the time to share such a fantastic review! We are absolutely delighted to hear that you had a great experience from start to finish.
Punctuality, friendliness, and efficiency are exactly what we strive for, so it is wonderful to know that Marc and Peter hit the mark for you. We will be sure to pass your kind words along to them—they will be thrilled to hear that their hard work left such a great impression.
Thank you for highly recommending us and for the wonderful compliment about our service. If you ever need anything else for your cooker, washing machine, or any other appliances, please don't hesitate to reach out!
Warm regards,
The Power Point Team
Amazing service from start to finished
Amazing service from start to finish. Absolutely thrilled with my new induction hob and oven! Thank you!
27 May 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Erica,
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you are delighted with your new induction hob and oven, as well as the service you received from our team.
Our goal is always to provide a seamless and stress-free experience from start to finish, so your feedback means a lot to us.
We hope you enjoy cooking many fantastic meals with your new appliances! If you ever need anything else in the future, please don't hesitate to reach out.
Warm regards,
The Power Point Team
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