From order to fitting everything went very smooth and stress free. John at wellington ship very helpful and approachable. Dave and sterling the fitters were very efficient and respected our home . Gre... See more
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Review summary
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Excellent service from the store, and our repairman Matt in particular. Phoned them this morning about our dishwasher not working properly, same day appointment and fixed for a very reasonable call ou... See more
Company replied
Went powerpoint to find a new washing machine, they were very helpful and informative, we also bought a new fridge freezer. They were both delivered 2 days later and Gary was brilliant. He removed the... See more
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Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt,... See more
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Company details
- Appliance Store
- Appliance Parts Supplier
- Appliance Repair Service
- Appliances Customer Service
- Used Appliance Store
Written by the company
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Contact info
United Kingdom
- powerpointstores.co.uk
5.0
Excellent
569 reviews
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Spot on
Efficient, honest and reliable service by a friendly local tradesman. Thank you
14 February 2026
Reply from Powerpointstores
Good Afternoon Mr Davies,
Thank you so much for the kind words! It was a pleasure working with you. Being a local company, we take a lot of pride in serving our community with honesty and quality. We're glad we could help out—see you around!
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Afternoon Mrs Lester,
Thank you for the 5* review. We are glad that we were able to provide you with excellent service and sort the issue out promptly.
Thank you,
The Power Point Team
Matt had Very excellent customer…
Matt had Very excellent customer service and was very quick
19 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Rankin,
Thank you so much for the kind words! We’re thrilled to hear that Matt provided you with such excellent and efficient service. I’ll be sure to share your feedback with him and the rest of the team—it really makes our day. We look forward to seeing you again soon!
Thank you,
The Power Point Team
My rented property the washer dryer…
My rented property the washer dryer failed after 10 years
I was able to contact power point to buy a new one and had it fitted with no problem,as we live in Portugal they took the hassle out of the problem
11 February 2026
Reply from Powerpointstores
Good Morning Mr Sanders,
Thank you for the 5* review. We are glad that we were able to assist you in replacing the washer dryer and greatly value you coming to us to sort your appliances for the rental property.
Thank you,
The Power Point Team
Matt came to fix our washing machine…
Matt came to fix our washing machine today he was top notch everything sorted no more leaks
Thanks Matt
18 February 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Matt,
Thank you so much for the kind words. We’re thrilled to hear that Matt was able to get your washing machine back in top shape and stop those leaks. I’ll be sure to pass your feedback along to him—he’ll be happy to know he could help.
Thanks for choosing us!
The Power Point Team
I have just had a new washing machine…
I have just had a new washing machine purchased fron Powerpoint stores delivered and installed. At the shop we were served by a very knowledgeable and helpful assistant (Sharon) and the delivery arranged by her very rapidly. The machine was plumbed in very swiftly by Dave and Paul and I would like to thank them for their work. John
17 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning John,
thank you so much for taking the time to share your experience! We are delighted to hear that Sharon provided the expert guidance we strive for, and that Dave and Paul got you up and running so quickly. I will be sure to pass your kind words along to all three of them—they’ll be thrilled to know they made your purchase and installation so seamless. Enjoy your new machine!
Thank you,
The Power Point Team
Excellent service as usual
Excellent service as usual. My washing machine was repaired quickly and without fuss. Would 100% recommend
16 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Cotterill,
Thank you so much for the kind words! We’re thrilled to hear your washing machine is back in action and that you were happy with the quick turnaround. It’s always a pleasure working with you, and we truly appreciate the recommendation!
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Morning Mrs Ballantyne,
Thank you for the 5* Review. We are glad you found the service to be excellent and quick.
Thank you,
The Power Point Team
Excellent service on a washing machine…
Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt, which was then tightened and problem solved. So a 2 figure repair cost rather than a3 figure new machine cost. Brilliant!!!!
11 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Hood,
Thank you so much for the wonderful feedback! We are thrilled to hear that Matt’s perseverance saved you the cost of a new machine. We always aim to find the most cost-effective solution for our customers, and I’ll be sure to share your praise with Matt. Enjoy your 'good as new' washing machine!
Thank you,
The Power Point Team
Great service.
Excellent service from contact with the shop to repair of the dishwasher (heat pump).
Pete on the phone at the shop - friendly/efficient.
Marc and Matt who completed the repair. I Punctual, polite, friendly and professional.
Many thanks.
10 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Davies,
Thank you so much for the fantastic feedback! We are thrilled to hear you had a great experience from start to finish. I’ll be sure to pass your kind words along to Pete, Marc, and Matt—they’ll be delighted to know their hard work and professionalism made a difference.
Thanks for choosing us for your dishwasher repair!
The Power Point Team
We called PowerPoint out for a drainage…
We called PowerPoint out for a drainage E36 error code on our Bosch washing machine. We had checked & drained the filter manually.
Matt the technician came out and within the first few minutes he had found the fault.
A sequin that had fallen off my wife's jumper has got stuck halfway down the waste pipe.
He went through various cycles & checked that the machine was working properly and then left.
He advised that as he had found the fault straight away, I would only be charged for the call-out fee, which I thought was excellent service.
Highly recommend PowerPoint. The washing machine was a refurbished one bought from them in the first place
5 February 2026
Unprompted review
Reply from Powerpointstores
Good Morning Plantj,
Thank you so much for the kind words! We’re thrilled to hear that the repair was quick and hassle-free for you. Providing quality service at a fair price is exactly what we aim for. We appreciate your business and hope to see you again!
Thank you,
The Power Point Team
Integrated washing machine installation.
I've had Dave and Paul come to install an integrated washing machine today. They were both lovely guys, friendly, efficient and very tidy. They have done a great job. The best thing is, the machine and cupboard fit better than the original. Great job guys. Thankyou.
31 January 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Miller,
We truly appreciate you taking the time to share your experience. Customer satisfaction is our top priority, and it’s wonderful to know that Dave and Paul were able to deliver an efficient, tidy, and high-quality installation. Thank you for choosing us for your integrated washing machine install, and enjoy your newly upgraded space!
Thank you,
The Power Point Team
What a great company Power Point is
What a great company Power Point is. We had an engineer to fix a problem on our washing machine last week. The company rang to say the time slot he would be arriving. He came at the beginning of the slot. He fixed the problem and was very professional
22 January 2026
Reply from Powerpointstores
Good Afternoon Mrs Parker,
We’re so glad we could help get your washing machine back in action! Thank you for mentioning our time-slot notifications—we always strive to respect our customers' time. I’ll make sure to share your kind words with the team. Thanks for choosing Power Point.
Thank you,
The Power Point Team
Thought u was kind happening my parents…
Thought u was kind happening my parents choose a washing machine as they are pensioners
21 January 2026
Reply from Powerpointstores
Good Morning Sharon,
We are so pleased we could help! Providing a patient and helpful service to your parents was our pleasure. Thank you for the feedback and for choosing Power Point.
Thank you,
The Power Point Team
Dishwasher repair
The engineer attended , identified the fault and sorted it on the spot. No additional sales pressure.
I’ve used them before I would recommend to others.
21 January 2026
Reply from Powerpointstores
Good Morning Mr Connelly,
Thank you for the recommendation! We’re delighted to hear our engineer was able to get your appliance sorted so quickly. We believe in providing honest, expert repairs without the hard sell, so it’s great to know that was your experience. Thank you for being a returning customer—we truly appreciate your continued support!
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Morning Mr Peeler,
Thank you for the 5* review. We are always pleased to find that we have been able to provide a brilliant service.
Thank you,
The Power Point Team
Washing machine
From purchase to delivery their helpfulness, knowledge, professionalism and communication was amazing.
Have used them many times and will continue to do so.
17 January 2026
Reply from Powerpointstores
Good Morning Rachel,
Thank you so much for your continued loyalty! We strive to provide a seamless experience from the moment you browse our range to the moment your appliance arrives. Knowing that our team’s knowledge and communication stood out to you means a lot to us. We look forward to serving you again in the future!
Thank you,
The Power Point Team
Quick, efficient and reasonably priced
Spoke to a lovely lady who tries to get someone out to you asap. Chap turned up and fixed my washer/dryer with no fuss. Very reasonable charges
12 January 2026
Reply from Powerpointstores
Good Morning Mrs James,
Thank you so much for the lovely feedback! We’re so glad we could get your washer/dryer back up and running quickly and without any fuss. I’ll be sure to pass your kind words along to our office team and the technician who visited you. We strive to provide fast, honest service at a fair price, so it’s wonderful to know you were happy with the cost. Thanks for choosing us!
Thank you,
The Power Point Team
Excellent service
Excellent service, very helpful in choosing product(Sharon), delivery and take away old machine very smooth
3 January 2026
Reply from Powerpointstores
Good Morning Mr Downes,
Thank you so much for the kind words! We are thrilled to hear that you had such a smooth experience from start to finish. I’ll be sure to pass your praise along to Sharon—she’ll be delighted to know she helped you find the perfect product. We pride ourselves on making delivery and installation as easy as possible, so it’s great to hear we hit the mark. Enjoy your new machine!
Thank you,
The Power Point Team
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