If I could give a zero I would. Ordered last year, they keep telling me a few weeks ... few weeks EVERY time I inquired. No action. They are saying production is challenging... when I asked for escala... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For all those waiting for slides ordered from a year ago I wouldn't bother, try to get a refund or join the next class action. Original backer here from early 2015.... never received anything exc... See more
Straight fraud. Ordered August 2022 with delivery of 30 days. Only when I kept getting suspicious emails I decided to check further and found I was not alone. I found hundreds of people that also ha... See more
Company replied
THEY'VE BEEN LYING TO ME SINCE 2019 ABOY PRODUCING 17 INCH MONITORS ...........FINALLY ADMITTED IN JANUARY 2024 THEY WERENT GOING TO..............BEEN SIX WEEKS NOW SINCEI SUBMITTED THE EFUND FORM....... See more
Company details
Written by the company
Our daily mission is to make your life easier and help you adapt to the new way of working thanks to ever-changing technology, by doing everything possible to promote productivity and mobility.
Contact info
Belgium
- portabl.com
1.1
Bad
662 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Product after almost 2 years: BUYER BEWARE
BUYERS BEWARE! I ordered my monitor extensions just shy of two years ago. At the time the company was called Slidenjoy. I was NOT a Kick Starter backer, but ordered directly from the company's website. I don't know if they are scammers or just horrible at business but not delivering a product within two years of ordering is unacceptable.
Additionally the company changed it's name to Portabl without notifying previous orders. I had to look at message boards to find out what to do. At least they kept my order on their files and I was able to login and request a refund. I've been in that process for over a year with my last two update requests (emails) weren't even responded to. So in my experience this company has no product and won't process refunds.
I'm sure someone (maybe a bot) will reply to this post claiming to be the CEO. They will talk about supply shortages and more but won't offer any real solution. They will also reference all the great reviews on their website, but I can't find a significant number of good reviews anywhere else online. I think the reviews are fake.
If the real CEO or employee responds, please send my product or process my refund. Order number: 603588.
28 March 2023
Unprompted review
Reply from portabl
Hi Michael,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Took a while but the result is good.
Been delivered 15/03/2023.
Took a while (KS backed in 2015 if my memory is good) but the result is good.
After almost two weeks of experience, not a glimpse of disappoint.
15 March 2023
Unprompted review
Reply from portabl
Hi Vania,
Thank you for taking the time to leave us a 5-star review, Vania. We appreciate the great deal of patience you have shown in waiting for your device. There is no way we can thank you enough for being so good to us.
It is my hope that our technology can be of assistance to you in the improvement of productivity in our daily work. We would love to see more of you using the Slide in your work. Don't forget to take selfies =D
While you are enjoying your new device. In the meantime, if you have run into any questions or concerns, please don't hesitate to let us know.
Arci
Took a while, but got it now - due to availability of electronics in China
I ordered the monitor extensions in April 2022. There have been severals setbacks for the delivery of the monitor due to material and shiping issues in China. Nevertheless, when I asked for the status, the e-mail support from Portabl always updated me with the available information and status of the delivery. Finaly, in February 2023 I received my monitor extension, thanks to the personal help of one of the company owners. Thanks Charlee.
Monitor works as advatised and is a great help during my business trips.
1 March 2023
Unprompted review
Reply from portabl
Hi Robert! It's Arci here from the Portable Support team. Thank you so much for taking the time to write us a 5 star feedback on our product & service. We are delighted and motivated to continue to push our service and production to the highest levels. We have learnt so much from our setbacks. But we will continue to learn to deliver a first class product and service. We would love to see a video of you unboxing it! Hopefully tag us on our social media @portabl
Oh my GOD this is really a joke
Oh my GOD this is really a joke. All the reviewers get the same reply from Laurent Wéry, the CEO of Portabl.
Looks like an BOT, not even a personal reply.
21 March 2023
Unprompted review
Do Not Buy from Portabl !!!
I ordered screens in August 2022 and still have not received either the goods or a refund even after completing all of their requests and exchanging countless emails and getting onto their chat. Do not use this company ever!!! Save your money!! I hope I don't get another generic response like every other contact I have had with them!
18 March 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
DONT BUY FROM PORTABL
DONT BUY FROM PORTABL! They have no inventory. I placed my order 03June2022 and they took my money with no problems. It is now 9 months later and still no monitor. I am unsuccessful in getting my refund for NON-DELIVERY OF GOODS; the company keeps telling me my refund is being processed. This is ridiculous! It’s a scam. And I will continue to make it my mission to let other buyers know that Portabl steals your money and makes you jump through hoops for YOUR refund.
3 June 2022
Unprompted review
Reply from portabl
Hi Amy,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
it's unbelievable what's happening
it's unbelievable what's happening, it's been a few months and it's been a year since I placed the order. I still haven't received the order or the money...
20 July 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Complete Scam: Beware of Fraudulent Company's Empty Promises
I must warn potential customers that this company is nothing but a complete scam. I have been waiting for an order to be filled for what seems like an eternity, and every time I reach out to them, all I receive in response is yet another automated email that includes the common phrase that it will be another 6 - 8 weeks. This pattern has continued for an unreasonable length of time, and I am beyond frustrated with their lack of communication and poor service.
It is evident that this company has no intention of delivering on their promises, and their constant delays and excuses are unacceptable. I urge everyone to stay away from this fraudulent company at all costs, as they are nothing more than a group of crooks preying on unsuspecting customers.
I would have been willing to give them the benefit of the doubt if they had shown any genuine effort to resolve the issue or provide me with a satisfactory response. However, their lack of professionalism and disregard for customer satisfaction have convinced me that they have no intention of fulfilling their obligations.
In conclusion, I implore anyone considering doing business with this company to think twice and avoid them at all costs. They are nothing but a complete scam and have no place in the marketplace.
8 March 2023
Unprompted review
Reply from portabl
Hi Josh,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not fraud. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Massive scam
I am devastated. I am sure like others I don't have the almost €800 I spent on this scam. I have been waiting sonce Nov 22. There is no way to reach anyone to get my money back.
Avoid at all costs.
10 March 2023
Unprompted review
Reply from portabl
Hi Alice,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Portabl is Complete Scam
Complete Scam Portabl
I ordered in June 2022. They told me it would be 2 months delays so I asked for a refund.
I exchanged 56 emails with them and the only response I have is; We are doing everything we can to proceed refunds.
Awful and scamy company that screw people over back with their other business venture right before that selling extra monitors. Funny enough this business got bankrupt after selling for 4M in pre-sales.
Then now Portabl...
These guys are complete scammer.
I found them on Linkedin.
My lawyer is on the case - proceed with your banks for the refund.
9 June 2022
Unprompted review
Reply from portabl
Hi Nick,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Fraud fraud fraud fraud
Fraud fraud fraud fraud. Spread the word. It’s not even a legitimate company. It’s an internet scam made to look real. Live and learn
To continue with the fraud, they will reply to these messages to give other suckers the impression they are real. They use fake posters and bots to spread the fake message and circulate fake ads, stories and testimonials. All FAKE. They continue to take unsuspecting people money and keep the fraud and theft going.
Spread the word people. It’s a complete fraud, articles, emails, responses amd everything!
8 March 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a fraud. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
This company is a complete scam
This company is a complete scam - avoid at all costs.
I ordered their product on 12 June 2022 - After no product has been delivered despite the 6-8 week delivery guarantee, I have been following up on my purchase since July last year, yet to be told today the new product will be another 8 weeks, but with no guarantee.
The "refund" document is a dodgy Microsoft Word document, that asks for order details that are not provided when you make a purchase. I have asked the "help" for my order details from their end - unsurprisingly with no luck. I have lodged a scam claim through American Express and will be reporting the company to the ACCC.
12 June 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
It feels almost like a scam...Horrible, do not process cancelation requests, complete joke
It feels almost like a scam...Horrible, they do not process cancelation requests, disrespecting me as a customer that trusted them and making me feel like it is a complete joke.... They are still "'processing"' my cancelation request from 5 months ago for an order that never came and that was placed almost 9 months ago.... Always the same answer: "we have a long line, your request has still not been processed but we do our best"..... Even a company of 1 can process quicker.... I truly believe they are simply saying it, but not sure what else to do....
28 February 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Do not buy a monitor there!!!
Do not buy a monitor there!!!
I have had the same bad experience. I also always got the same put offs. No matter if it is about the order or refund, I should always wait 4 - 8 days.
I will now go to the lawyer. Let's see what happens then
3 March 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Portabl will STEAL your money. FACT
Please don’t insult me with your automated reply you’re an EU company and by law refunds should be issued in 14 days. My lawyers will be in touch good luck with that.
This company is a disgrace, is the product even real other than the images they share on their website because it’s impossible to get a delivery. What’s even more impossible is to get a refund when you find out that “due to supply chain issues” you can’t get a device for months. I’ve been placed on a “refund list” and I’ll be refunded “as soon as the team can get through the huge number of refund claims” - save your money and time and look for better alternatives than Portabl and beware of their online reviews they’re generated by Yotpo which is a service that Portabl pay for so entirely unreliable vs Trustpilot
28 February 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Did I get my refund, promised within 2-7 days...?
Another update, hilariously, the same auto-generated message was posted to this message as to the others .. see below. Good use of tech guys!
Nope. As you can see from the copy and paste message that the 'CEO' sends to everyone, they are not engaging with customers but are still selling product on their site. Sill no refund see review below for my initial post.
1 March 2022
Unprompted review
Reply from portabl
Hi Melanie,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
This is pure scam
This is pure scam. They took the money, then asked me to fill out a form when I asked for a refund, and still no money, no explanation when they will be, although the refund order on their website has already been closed.
25 October 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
This is a scam
This is a scam
I placed my order in October and have not received the item or received any refund despite asking multiple times, Unfortunately i didn't pay by C/C so cant claim from them.
They always send a standard email stating "As you know, the improvements to v2 of the Slide have taken longer than expected due to the very complicated COVID-19 situation in China. Even if we have been back to normal life for quite some time in Europe, the USA, and many other parts of the world, we all tend to forget that the situation in China remains very critical. Most of the manufacturers (in all fields) are still suffering from shortages.
The situation in Guangdong province where the production unit was installed until now is not getting any better and for this reason, we decided to move the production to the center of China to limit the risks, now that the v2 is finished and the production is taking place.
We're sad to hear about your plan to cancel your order, but we totally understand that this delivery delay is unacceptable. however, if you give us a chance to keep the order, we will fulfill your purchase in 2 months.
As per our business team, we will not engage with any distributors, big companies (Such as Lenovo, HP, Tesla, IQVIA, and more), or any online marketplace without fulfilling all of our online orders. Our device is patented and has been under thorough examination by top IT out there and we still have the most advanced device that can definitely help everyone in our workplace. The device can save you money, time, and space. This is a revolutionary product that will be discovered soon worldwide. "
They talk about being the first start up to hire in the metaverse. they need to learn the basics and not rip off their customers and manage their supply chain and despatch properly !!
24 February 2023
Unprompted review
Reply from portabl
Hi Richard,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://www.portabl.com/reviews, please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Fraud
Sadly same experience as what most reported. I have been tracking the June 2022 order for months, with empty promisses, then asked for refund in October and filled in the refund form, with yet again more empty promisses. After months of waiting to no avail (no product supplied, no refund) I would happily join any ongoing class action ! It is a shame as the idea was excellent! A disgrace.
31 May 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Paid in Sept 2022 and still nothing!
I made an order in September 2022 and still haven't received it.
I've seen you have a generic reply you are posting to everyone with a similar review to mine. However, there is nothing about issuing a refund to all these people that haven't received their order yet. Even if it is a genuine company and it is due to storages, you should be offering refunds to customs who haven't got what they've paid for.
21 September 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. ( https://www.portabl.com/review ) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
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