If I could give a zero I would. Ordered last year, they keep telling me a few weeks ... few weeks EVERY time I inquired. No action. They are saying production is challenging... when I asked for escala... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For all those waiting for slides ordered from a year ago I wouldn't bother, try to get a refund or join the next class action. Original backer here from early 2015.... never received anything exc... See more
Straight fraud. Ordered August 2022 with delivery of 30 days. Only when I kept getting suspicious emails I decided to check further and found I was not alone. I found hundreds of people that also ha... See more
Company replied
THEY'VE BEEN LYING TO ME SINCE 2019 ABOY PRODUCING 17 INCH MONITORS ...........FINALLY ADMITTED IN JANUARY 2024 THEY WERENT GOING TO..............BEEN SIX WEEKS NOW SINCEI SUBMITTED THE EFUND FORM....... See more
Company details
Written by the company
Our daily mission is to make your life easier and help you adapt to the new way of working thanks to ever-changing technology, by doing everything possible to promote productivity and mobility.
Contact info
Belgium
- portabl.com
1.1
Bad
662 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible Scam
I placed my order in May 2022 and since then I am still waiting for either product delivery or my money back.
After endless exchanges, lies and fruitless enquiries I am finally giving up and accepting that I lost the money.
I only want to make sure that nobody else makes the same mistake, I wish I had check this sooner.
I reached out to my credit card provider and they didn't help either. I hope that at least they put these guys on a black list or similar.
PLEASE DON'T FALL FOR THEIR LIES. DON'T BUY!
6 July 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a lie. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Scam
They were unable to deliver the product for month and unable to process a refund for weeks
6 July 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Screwed just like thousands of others…
Screwed just like thousands of others on here.
They keep sending me lies through email.
Lets get a class action lawsuit together here.
27 March 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Don't listen to their lies and contact your bank to get your money back
To get an idea how this scamers are not even engaging with their customers, they will fed me with that canned answer stating "I hope this will be forgotten upon receiving your Slide".
1) I asked for a refund, and of course, I did not get it :-)
2) I got my money back through my bank (N26 and it must be within 120 days after ordering. Oh, and I needed technical inspiration to compile in pdf the whole conversation in a readable and non cropped format, of how you failed to deliver the product or refund, in order to have the process of returning accepted)
"Our company is not a scam." Oh, really?! Then if try to order from your webside, and if terminate the transaction, then why are you sending me emails of pushing me to complete my order, when you do know that you will not deliver?
I know you will not asnwer to this, apart from the same old broken record, and your stuff Peace Akpan, Micel Buesto and whoever the heck are in that nest will answer only silly stuff on the emails. Like I've said it before no engaging at all with your custom... I mean victims.
So if I don't get an answer, maybe you dear reader will not order from here. Or if you ordered, I hope you will get your money back.
Do you still want a triple screen? (or only two if your laptop is above 16 inches) Then mobilebixels if for you. Contac me on LinkedIn for a discount link ;-)
Do you still want to give these buttheads a chance? Then order 10 products. You deserve to lose your money and you will get the same thing.
6 November 2022
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Still waiting for my order from 2018
Still waiting for my order from 2018, they have been Le Slide, YourSlide, Portabl and The Portable Monitor... I really don't care what you call yourself anymore, at this point I just want what I paid for delivered to me, or my money back so at least I can make some kind of ROI thanks to my exchange rates.
Communication has been spotty, only when I engage them, usually about a year apart when I remember that I still haven't received my order.
Gave an ultimatum today, deliver in one month or refund me and Heidi as assured me that she will let her superiors know.
They also love to disable the comments on their YouTube videos to avoid being called out.
Here is the dance I do every year or so:
Greetings from the Customer Support Team at Portabl!
If you have any questions or need assistance, we are here to help you. Our dedicated team is ready to provide the support you need to ensure a smooth and satisfying experience.
[ME] Hey... just wondering when I will get my order... that was placed and paid for back in 2018.
What is your order number? XXXXXXX
What is the email used for the purchase? XXXXXXXX.XXX
We have received your message. An agent will come and answer you shortly.
Heidi
Hello! Thank you for contacting us. My name is Heidi, and I'll be more than happy to assist you today.
I'm sincerely sorry about the delay in your order. Please allow me a moment to check.
Thanks Heidi
[ME] The last comms I had was with Archi on 7 Apr 2022.
Heidi
Thank you for your patience, and I'm deeply sorry that we have not communicated with you properly. You have been incredibly patient with us, and we sincerely appreciate your willingness to wait. We value your patronage and we want to do better for you, so that's why I have some good news to share with you!
As you might have noticed, we recently celebrated the launch of our new redesigned website, as well as the restocking of our products. In the case of your order, I'm happy to say that we have been making regular deliveries to older orders like yours and are finally catching up.
It may take a while for us to fulfill all of the backlogged orders, but we expect a much larger delivery in the upcoming couple of months, and we will continue to deliver thousands of orders, and that's about the time you should be getting your order as well. When that happens, you should be on the lookout for an email (or SMS) that will confirm the day of delivery as well as provide you with the tracking number.
In the meantime, if you haven't had the chance to do that yet, you will need to reactivate your account as we have migrated all of our customers' accounts. It's very simple, just enter your email address here: [Already done that, 3rd time with all the company name and web changes]
[ME] Great. Can I expect my screen in the next month, that should be more than enough time given the 6 years I've waited.
If I do not have my screen delivered in that time, I want a full refund, as I can at least make a return on my investment given that the Exchange Rate is in my favour.
Since Le Slide/YourSlide/Protabl has been around, the web is full of warnings about this being a massive scam, and all your videos on Youtube have comments disabled and zero responses on TrustPilot from your company.
So, 1 month for delivery, or a refund.
Thanks.
Heidi
I will let my superiors know of your deadline. Thank you sincerely for your patience and understanding.
Thank you.
Heidi
Is there anything else I can help you with?
[ME] Nope, just that, thanks.
29 June 2023
Unprompted review
Reply from portabl
Hi Ruan,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
I ordered this over a year ago - go through your bank to get your money back.
I ordered this over a year ago, after nearly half a year, nothing, if you want your money back, go to your bank, I did and had my money back in days. Hope this is useful for someone.
29 July 2022
Unprompted review
Reply from portabl
Hi Miss Laura,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Just adding for numbers and align on…
Just adding for numbers and align on fraud and ripping people and companies on money. Ordered in Nov 2022 and communication after that the general mumbo-jumbo on delays, new facilities, shipping problems etc. Interesting info in the threads that the company have changed name/costume over the years as well.
Expensive learning route on Internet scams!
28 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a fraud. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
SCAM. No order fulfilled after 2 years of purchase!
I have been waiting for my purchase for almost 2 years. No refund issued, no order completed. This company is a big SCAM and I am looking forward to the day they collapse.
20 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
100% a scam
100% a scam. They will comment on here that there not a scam with some generic response that they use for ever negative review. I ordered on May 5, 2022 and haven’t received anything. What they will do is ask you to wait 6-8 weeks which is conviently the amount of time where you can’t file a chargeback. Look at their social media like instagram, it will say there are a certain number of comments on the photo or video and then the minute you click to see the comments they’re gone. That’s because they are deleting them. This company is based out of Belgium and is scamming hundreds of people. Don’t fall for this scam. The stupid women who pretends to be the ceo who is going to reply to this is also a scam and is most likely a greasy Belgium dude buying coke with your $500.
19 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Terrible Customer Service - No product and No refund
I waited for about 6 months and then never got the product. There was delay after delay with excuse after excuse. No proactive communication.
Then I asked for refund at the start of April, 2023. I have chased in the intervening months and still no refund. They always give you the 'we are very sorry but...' and it's infuriating. It just doesn't take this long.
Do not recommend.
4 April 2023
Unprompted review
Reply from portabl
Hi Richard,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Biggest SCAM alert!
Biggest SCAM alert!! It's been more than a year and still no screens received. These people are master scammers DO NOT ORDER FROM PORTABL. Huge mistake. Never got any money back. Looking into hiring a lawyer. Horrible people scamming actual hard workers. STAY AWAY.
I rebuke the CEO's response. I have been in contact with your "dedicated support team" and I get a different person and an EXCUSE every time. Stop scamming people. Just give me my money back then!! I'd prefer it at this point. I already ordered another screen from a reliable company
17 June 2023
Unprompted review
Reply from portabl
Hi Renee,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
I made an order close to 3 months…
I made an order close to 3 months ago, #1 on their add they never say it will take them 6 weeks for the product to ship, ( which hasn't been shipped) #2 while they are very calm and professional, it almost feels as if you are exchanging words with a bot, not a real person. #3 they always say they are working on it and will get back to you as soon as they possible can, but they never get back to you.
It is quite disappointing, because it truly appears to be an amazing product, it creates such excitement with the idea of the potentials of it.
Now, after reading a few reviews it seems I've been scammed, and i will probably never receive the product
26 April 2023
Unprompted review
Reply from portabl
Hi Carlos,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Great Product
I love the fast shipping time and functinality of the product.
13 June 2023
Unprompted review
SCAM PROJECT
Don't use this service. It's a scam. I created my order in 29/11/2021 and don't have anything... I try request for refund money and don't have anything too. People who want close this company will writing appeal for police
14 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
This is a scam
This is a scam. waiting for a refund for months now. im dont know how their website is up
13 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Laurent Wéry needs to show leadership
Laurent Wéry needs to stop making excuses on here and show some leadership at Portabl. The company is still advertising a 15day delivery time on their website and yet our order placed on the 16th July 2022 has yet to be fulfilled. This would not be so bad if Portabl had the decency to give updates, but apparently actually providing customer service is more than they can manage. Instead one only gets an update if one actually contacts the company, as a result they have been put on notice that their non-fulfillment of our order is now at the point where it will become a legal matter with both our lawyers and the police.
The company has replied to this review with the same line about availability of raw materials, except others have brought a similar product to market and make it available for overnight delivery. Whereas Portabl still say on their website that the item should be shipped with a few weeks at the most, yet people who have paid for orders 50 weeks ago are still waiting. Let’s not forget that Portabl took $10.8million worth of pre-orders, all paid for in advance, so they had funds available to source from various suppliers.
Given their behaviour it looks like Portabl have no intention of fulfilling any orders and instead intend to continue hoodwinking the public into sending them money for empty promises
12 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
DONT BUY! IT'S A SCAM!
Wow, so I wasn't the only one. If I could give them a zero out of five, I would. Same as the rest of the reviews, ordered in full in April 2022 and have been requesting a refund since but have not processed this up until this day. Whatever small company this may be, refunds should be processed within 30 work days at most. SO SCAM! DONT TRUST THIS COMPANY! SAVE YOURSELF FROM THE HASSLE AND LIES OF SOCIAL MEDIA AND MARKETING OF PORTABL.
I have been 'dropping them an email' with the refund request' only to get a response that apparently, I am on the 'list' for a refund, but it's been a year. So tell me how long should I really be waiting for a refund? It's not good enough, and I shouldn't be the one chasing my money if this company valued customer service. If this company is unable to fulfil a world-wide service and deliver what they promise across the globe, they should be limiting their service appropriately and accordingly to what they can handle rather than apparently leaving the rest of us waiting for years just to get our money back.
11 June 2022
Unprompted review
Reply from portabl
Hi Mary Jane,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
I ordered this product in 2017 as a…
I ordered this product in 2017 as a preorder. Paid the full amount in 2021, since they said that they would start shipping soon. Now 2023, and I still didn't get any response as to what is happening with my order. I have read other reviews on this page and have seen that some people that ordered later than me already received their product. And I also see that on the website the product is marked as "In Stock". I am starting to give up on ever getting this product.
10 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Horrible company
Horrible company , do not buy. Same as so many others promissed with shortly/soon etc. bought in June 2022, still no product. REquested refund via the form they supply and 3 weeks down the road no refund yet. Still getting the run around to get my money back.
FRAUD for sure.
7 June 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a fraud. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
BEWARE - 100% SCAMMERS
Like many others, I wish you could give 0 stars or report a retailer as a scammer.
As pretty much every single review on here states, I placed the order months and months ago.
During the transaction, there was no mention of any delays, however, as soon as my money had left my account, I received an email to say the item would be 6-8 weeks. I was extremely annoyed about this and so I emailed them immediately to check this wasn't just an outdated COVID message they had forgotten to remove. It was not.
10 weeks pass and I still have no item, so I start chasing, only to be told it's going to be another 4 weeks.
4 weeks pass, and this time I'm told another 6 weeks. I requested a refund at this stage. They replied back to my email and said they cannot give me an ETA for refunds.
This evening, I thought I'd see what the latest was from this disgraceful conning "business". I emailed to be told around "a couple of months". I struck up a conversation over live chat, who happened to be the same person who had emailed moments before saying another couple of months 'til delivery.
The live chat's default message was promising dispatch within 3 days of ordering, so I asked them outright to confirm this. Lilian did precisely that, confirming the scam to me.
I then pointed out that I was just fishing for information, trying to confirm that they were lying to people to get them to order. Lilian then started copy-and-pasting more blocks of code that they take out of their scammer's handbook. They started saying that they are fulfilling both new and old orders. It's just an outright lie. People are leaving reviews saying they haven't received orders from the past few years, yet they "claim" they will ship it within days:
"Hello, this is Lilian from Portabl's customer support.
Yes, if you order today, it will be dispatched on friday at the latest."
If this was anyone who wasn't a scammer's business, they would want to do everything they can to make sure their reputation can be salvaged, but instead, they just copy and paste the same lies and nonsense to everyone's review. It's pathetic.
Fortunately, it was within 120 days, so I believe I should get my money back soon. I feel very sorry for all the other people on here who say they ordered theirs years ago and still haven't received it!
******************
****** Edit ******
******************
My chargeback went through and I got my money back!
The response from Portabl is laughable, as you will see from my original review, they don't even reply properly,y they just copy and paste the same old lies. They even did that to my review slagging them off for doing that 😹
I ended up buying these:
amazon .co.uk/ gp/product/B0BRQGSNSL
They have gone up in price now, and are more than what I paid Portabl, however, these actually EXIST!
I ordered from Amazon @ 22:30, and received them the next day by 10am!
29 January 2023
Unprompted review
Reply from portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
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