I was looking for some RC spares that aren't easy to find the UK and Plaza Japan had them at a great price. The experience was really straightforward and the communication was excellent. The items arr... See more
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Review summary
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I pr-ordered 2 model kits. I was informed that they had been shipped when they became available. The package arrived shortly afterwards. The products were very securely packed and arrived safely. C... See more
Fantastic service. Great price for UO-Chikyu brand nut files for bass guitar. Exceptional quality, well packaged, and very quick drlivery - 1 week from placing the order yo receipt of the package... See more
Delivered quicker than I expected and beautifully packed. Just by looking at the packaging, you know it had to have come from Japan by the attention to detail. Very happy with what I received. Exactly... See more
Company details
Written by the company
Plaza Japan is the leading online retailer of authentic Japanese anime action figures, plastic scale model kits, toys, puzzles, and more. Shop today!
Contact info
2-1-13-8F, Awajimachi, Chuouku, 541-0047, Osaka, Japan
- info@plazajapan.com
- plazajapan.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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came with broken arm
20 April 2026
Excellent service
Great choice of items.
Fast delivery and all as ordered
Well packaged and great quality.
Will order again in future.
17 April 2026
Great service as always
19 April 2026
Great packaging, no shipping hiccups
Great packaging, all items were perfectly protected - also quick delivery considering the distance, and the fact that I selected the cheapest shipping. All good!
19 April 2026
Wonderful
I rarely leave reviews online.
But this website deserves a few kind words.
1.First of all, I’m from Ukraine, and the fact that—unlike many American and European websites—they offer direct shipping for a reasonable price.
2.The prices are very nice, compared to various stores that resell Japanese goods or simply raise prices for the local market.
3. Delivery might take a little while, but that’s not a problem for me, since the two packages I ordered from this site arrived in perfect condition.
4. I ordered several food items, and they all arrived fresh, with expiration dates that didn't even come close to being up.
But there are two things I'd like to improve
1. Please update the items that are out of stock more often; there are a lot of great items that have been out of stock for a very long time.
2. I'd like to see more options in the Tea and Coffee section.
Every other aspect is fantastic. I’ll definitely be ordering from you regularly.
1 May 2026
Unprompted review
It took only ten days to receive all…
It took only ten days to receive all items model trains when available on website from Japan to Canada East coast. Amazing ! And the prices are more competitive than when buying model trains in the States or in Europe !
19 April 2026
Fantastic service. Well done Plaza Japan
It's always a pleasure to deal with Plaza Japan.
Items were well packed in a box, plus fast delivery service.
Highly recommended.
19 April 2026
Delivery was great
Delivery was great. Model kit was well packed in a large box. Well done!
19 April 2026
Easy to use the site and an absolutely…
Easy to use the site and an absolutely fantastic delivery service!
19 April 2026
Fast & smooth order
Fantastic website & easy to order the products. The wide range products & the price is affordable. Although not well packaged, there’s some dented on the product box overall is ok received the product in good condition. For sure will order again.
18 April 2026
Best overall experience every time!
Best prices, best selection and the best shipping options for me! They never cease to impress me!
19 April 2026
Insanely fast shipping!
19 April 2026
The package
The package has not yet arrived, but I have bought it here before, I hope it arrives soon!! Very happy with buy me.
18 April 2026
Great range of products especially in…
Great range of products especially in Kato N Gauge
18 April 2026
Great products and customer service.
Great products which always arrive well protected in minimal packaging. I have contacted customer services once, and my query was answered promptly and to my satisfaction.
2 May 2026
Unprompted review
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