Plants4Presents Reviews

18,902

•

4.8

Plant Nursery

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Review summary

Created with AI, based on recent reviews

Looking at 1,051 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, noting that the living plants always arrive exceptionally healthy, carefully packaged, and thriving at home. Buyers also deeply appreciate the exceptionally prompt delivery service and the extremely helpful staff assistance available during online purchases. However, some people mentioned delivery issues, pointing out that local couriers occasionally left heavy boxes in the wrong place or failed to follow instructions carefully. A few other people also felt that certain items arrived lacking expected features like proper presentation pots, opening buds, or developing fruit.

What people talk about most

Product

People report positive experiences with product, noting that plants consistently arrive healthy,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting promptness and orders... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the healthy condition and... See more

Order

Users describe positive interactions with order, highlighting the smooth online purchasing system and prompt... See more

Service

Customers reported strong satisfaction with the service, highlighting excellent communication and helpful... See more

Reviews shaping this summary

Company replied

Excellent service and packaged extremely well! I phoned Plants4Presents to ask for some advice and they were exceptionally helpful - even though I made a bit of a fool of myself as I hadn’t opened the... See more

Company replied

We bought this for a friend who had sadly unexpectedly lost her dog. Rather than buying flowers which would die, this is a great present, quick delivery and good quality plant and pot.

Company replied

As always, excellent quality plant, already with 1 bloom, well packaged, nice full size card, next day delivery. I never buy online bouquets now. Much better value to gift a living plant.

Company replied

Company details

About Plants4Presents

Written by the company

We deliver beautiful plants as gifts across the UK.

From lemon trees to flowering houseplants, to herb planters and climbers for the garden we've over 100 plants in season to choose from at our Sussex nursery.

We pride ourselves on the quality of our plants and service. Unlike other companies our plants are always wrapped and boxed fresh at our own nursery to ensure they arrive in tip top condition on the day you choose.

Whether it's for a big birthday, a wedding anniversary or just to send a little cheer, we'll take care of everything for you from the handwritten greeting card to the real time delivery updates. We deliver 7 days a week and you can choose your delivery date on the order form with free delivery* on all orders over £50.

Consistently rated excellent on Trustpilot, why not try our service for yourself?

Contact info

The Glasshouses, Fletching Common, Newick, BN8 4JJ, Lewes, United Kingdom
01825 721162
plants@4presents.co.uk
plants4presents.co.uk

4.8

Excellent

19K reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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All reviews

(18,902)

1,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

6 days ago

Great website easy to use

Great website easy to use, I bought a night jasmine plant recently & it arrived in great condition neatly packaged with added instruction.

Beautiful little lemon tree

The lemon tree I bought for my husband in July arrived well packaged with 2 lemons. In the last few week it has doubled in size, flowered and now has many little lemons. The plant is very healthy and the service was excellent. Thank you.

7 July 2026

Reply from Plants4Presents

Sep 28, 2026

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