Phones From Home logo
Visit website

Phones From Home Reviews 

1,100
•
TrustScore 5 out of 5

5.0

Cell Phone Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 598 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptional customer service, mentioning that representatives are extremely helpful, patient, and knowledgeable throughout the entire purchasing process. Buyers frequently express deep appreciation for the friendly staff who take ample time to answer questions, guide choices, and provide valuable advice whenever needed. Consumers are also very pleased with the overall product quality, describing items as brand new, perfectly described, and highly reliable. Additionally, people consistently emphasize the great pricing and fair trade-in values, making everyday transactions exceptionally straightforward, fast, and remarkably cost-effective for everyone involved.

What people talk about most

Service

Clients share positive opinions on service, highlighting top quality, knowledgeable staff, and helpful,... See more

Product

Users describe positive interactions with product, consistently highlighting that items arrive safely and... See more

Staff

People report positive experiences with staff, highlighting that representatives are exceptionally helpful,... See more

Price

Reviewers highlight positive aspects of price, noting that products are significantly cheaper than... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought Samsung galaxy s6 very good price,new. Wayne transferred every across from old phone. Always on end of telephone if needing any help or advice, would highly recommend, brilliant service than... See more

Rated 5 out of 5 stars

Wayne was absolutely brilliant at explaining the difference between a couple of phones because my husband and I are really a couple of old dinosaurs when it comes to tech. He took his time with us and... See more

Rated 5 out of 5 stars

Saw the advert on marketplace and rang up on a Sunday afternoon and asked if I could pick the phone up. No problem at all, I was at the address 15 minutes later and purchased the phone. Extremely happ... See more

Company replied

Rated 5 out of 5 stars

Wayne was very friendly and professional in his deliverance of service. He answer all questions and was very helpful when asked for advice. Delivery was quick and phone purchased was as described and... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

We're an independent mobile phone retailer based in Boston, Lincolnshire, serving thousands of customers across the UK with expertly checked second-hand phones and sealed, brand-new tech at unbeatable value. Founded by Wayne Stringer, our mission is to make quality technology accessible, affordable, and risk-free, whether you’re shopping from your sofa or on the school run. Quality devices for a trusted source that offers you the personal touch

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,100)

593 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service very fair price and…

Excellent service very fair price and also very fair price given on my old phone in px.
Very helpful sorting my old phone contents to the cloud and full explanation of how to transfer from cloud to my new phone.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great bloke brought plenty of brand new…

Great bloke brought plenty of brand new iPhones off him same day with excellent deals.

Contacted him on bank holiday for 2 iPads due to kids ones gone wrong that day and had them in stock and sorted me a deal for the 2

Top bloke would recommend to anyone

3 May 2026
Unprompted review
Rated 5 out of 5 stars

100% recommended

I had a couple of items I wanted to sell. Phones from home was quick with a valuation & booked for the next day.
I have also purchased iPads from him before, 100% recommended

30 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look