Phoeracosmetics Reviews 402

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quick delivery service, noting that products arrive promptly. Many people also appreciate the quality of the products, finding them effective and satisfactory. Reviewers often highlight the smooth application and lasting power of certain cosmetics, with some expressing long-term loyalty to the brand. However, some people were dissatisfied with the accuracy of product representation, mentioning issues with colors not matching online descriptions or receiving incorrect shades. A few other people also felt that some items arrived damaged or broken. There were also occasional reports of adverse reactions to products and difficulties with customer service regarding returns or exchanges.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the products, highlighting their... See more

Quality

People report ambiguous experiences with quality. Many customers praise the products, highlighting their... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am 78 and still like to look presentable and groomed. I have brown age spots/sun damage and some red areas. I have never in all my many years of wearing foundation found one expensive or otherwise... See more

Rated 5 out of 5 stars

Just ordered samples of 2 different shades to find correct tone but not quite sure I have got it right yet because the peach one was out of stock and am thinking that might be the right shade for me v... See more


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Contact info

3.5

Average

TrustScore 3.5 out of 5

402 reviews

5-star
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Replied to 15% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Samples ordered…

Just ordered samples of 2 different shades to find correct tone but not quite sure I have got it right yet because the peach one was out of stock and am thinking that might be the right shade for me very quickly delivered

1 April 2026
Rated 1 out of 5 stars

I emailed phoera approximately 12 days…

I emailed phoera approximately 10 days ago looking for advice regarding a shade,I already have purchased two shades, one too light , the other too dark. Have had no response even though there is a guarantee you will get a reply within 48 hours!
I love the product but at this stage why bother??

24 March 2026
Unprompted review
Rated 1 out of 5 stars

No customer service

I ordered a foundation, which was meant to have some free samples with it, an eyeliner and a lipstick. The foundation was fine, but no free samples received. The eyeliner was totally dry despite efforts to get it working. The lipstick was not the colour shown online and was almost luminous. I emailed customer services to find out how to return the lipstick and eyeliner, and went on to their ‘chat’, but had no reply to either message.

26 November 2025

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