Peppermill Interiors Reviews 187

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their stylish and durable nature. Many people appreciate the excellent service received, from the helpful and friendly staff to the smooth and efficient delivery process. However, some customers reported issues with damaged products upon arrival, specifically mentioning scratches on stools and problems with screw holes not aligning on chairs. A few other people also felt that the delivery process for larger items could be improved, noting difficulties with unmoving large boxes and pallets.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the promptness, with... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted. Seamless, easy, speedy delivery. Second purchase this month, set of dining chairs, set of barstools, both modern retro style with gun metal legs... gunmetal adds lovely retro/industrial lo... See more

Company replied

Rated 5 out of 5 stars

We love our cafeteria tables and chairs from Peppermill! They are bright, stylish but super hard wearing. This year we bought additional chairs as they were so popular! The delivery is always smooth... See more

Company replied

Rated 5 out of 5 stars

Amazing Showroom with great selection of products and seamless shopping experience! We have been to this showroom multiple times exploring their range and each time found something new! We bought... See more

Company replied

Rated 5 out of 5 stars

Peppermill Interiors were absolutely fantastic from start to finish, the staff there were amazing. Alice went to great lengths to help me find my perfect dining table and had it delivered so smo... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Shop home, bar and restaurant furniture at Peppermill Interiors. Domestic and commercial furniture specialist. Dining furniture, lighting, vintage and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

From ordering the communication was…

From ordering the communication was excellent.
The counter stools are fantastic quality I love them.
This was my first order and I will definitely purchase again in the future

7 April 2026
Unprompted review
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Reply from Peppermill Interiors

Thanks so much for your great review! We hope to see you again soon.

Rated 5 out of 5 stars

Bought 4 Maldives garden chairs

Bought 4 Maldives garden chairs. Lovely product amd a good price with slick delivery and ordering.

16 April 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you so much for your positive review, and we hope you love your new garden chairs for many years to come!

Rated 5 out of 5 stars

Fabulous customer service from placing…

Fabulous customer service from placing the order to delivery. Kept well informed of despatch and delivery. Very quick and easy transaction with very helpful staff.
The Brentwood chairs are so gorgeous I was looking for a Parisian vibe and they fit the bill.
Would recommend 100% Thank you so much.

25 April 2026
Unprompted review
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Reply from Peppermill Interiors

Thanks so much for your positive feedback! It's great to hear you love your new chairs.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, quality furniture at a very reasonable price, a bargain. One of the chairs I ordered was damaged, their prompt reassuring customer service was delightful and hassle free. Would highly recommend.

14 April 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you so much for your great feedback!

Rated 5 out of 5 stars

Very good quality for the price

Very good quality for the price, a bit tricky to put together if you're on your own but good sturdy construction. Arrived in reasonable time- no complaints from me!

15 April 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your review!

Rated 5 out of 5 stars

So thrilled with my two chairs

So thrilled with my two chairs, good quality and so very comfortable. Delivery was fast and Peppermill staff helpful, friendly and efficient.

22 April 2026
Unprompted review
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Reply from Peppermill Interiors

So glad to hear you love your new additions! Thanks for the positive feedback!

Rated 5 out of 5 stars

Excellent quality and look lovely.

Very good clear website. The chairs were delivered promptly with lots of packaging. The chairs are very well made and look lovely and are very comfortable.

4 April 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your review! We hope you love your new chairs for many years to come!

Rated 4 out of 5 stars

Delivery man was brilliant

Delivery man was brilliant. California table and chairs are perfect, the table was very easy to put together. I also ordered Ibiza chairs but I am having trouble screwing the seat of the chairs to the frame, the screw holes don’t seem to match up.

31 March 2026
Unprompted review
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Reply from Peppermill Interiors

Hi there, thank you for your positive feedback. Sorry to hear you are experiencing some trouble with your Ibiza Chairs. If you would like to contact our Customer Services Team they should be able to advise on this. You can call us on 01543 375872 or email at cs@peppermillinteriors.com

Rated 5 out of 5 stars

Really pleased.

Really pleased with the dining chairs. Delivery was prompt. Communication was good. Chairs are sturdy, well made and comfortable.

25 February 2026
Unprompted review
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Reply from Peppermill Interiors

Hi there, thank you so much for your review! We're glad to hear you're pleased with your chairs and hope to see you again.

Rated 5 out of 5 stars

Great furniture

Great furniture, arrived quick and looks great

23 February 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your review, we are so happy to hear you are pleased with your furniture!

Rated 5 out of 5 stars

Great range of products, great value

From ordering through to delivery, communication was clear and we are delighted with our dining room table, that gets better with age.

24 April 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your review! We are delighted to hear you are pleased with your experience and table from us.

Rated 5 out of 5 stars

Brilliant experience

We ordered our barstools from Peppermill Interiors and the team were so helpful! They had been out of stock a little while but we were able to pre order them with a small deposit. The team kept us up to date and once they were in stock rang to say they were ready for delivery and then took the final payment. Delivery was quick and the stools were well packaged and as described. Overall a very good experience!

23 March 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your kind words! We're delighted you had a great experience and love your new barstools.

Rated 5 out of 5 stars

Quality That Stands Out

We are absolutely delighted with our table and chairs from Peppermill. From the moment we started looking, it was clear that nothing else we saw quite matched the uniqueness and character of their pieces. So many suppliers felt mass produced or generic, whereas Peppermill’s range really stood out.

The quality is excellent, solid, well finished and clearly built to last, yet still very reasonably priced for what you get. It feels like we have something distinctive and timeless rather than just another dining set.

The whole experience has been positive and we would not hesitate to recommend Peppermill to anyone looking for something a little different without compromising on quality or value.

15 February 2026
Unprompted review
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Reply from Peppermill Interiors

We are so pleased to hear that you were happy with your table and chairs, and we hope you enjoy them for many years to come!

Rated 5 out of 5 stars

This is how to sell furniture

This is how to sell furniture. The showroom is beautifully laid out packed with unique finds. You are left to your own devices to mooch around and try out the furniture. I went to the office to make a purchase and was met with the most helpful lady. She was friendly and informed, absolutely zero sales speak a real change from the usual furniture sales people. I picked up my items straight away from the warehouse, again friendly and helpful staff who loaded my car for me. A real gem I will return.

14 February 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you so much for your kind review! We are so happy to hear how pleased you were with our service, and we hope to see you again soon!

Rated 5 out of 5 stars

A lovely place to walk around

A lovely place to walk around, looking at all the different items. We have bought lights from here and chairs and it is always our first port of call when we’re looking for items that are a little bit different to the norm. The staff are very helpful and knowledgeable.

14 February 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your great review!

Rated 5 out of 5 stars

A first class company to deal with

A first class company to deal with, so very helpful prior to my ordering kitchen stools. Good value for money and delivered quickly. Well packed too!
I have no hesitation in recommending Peppermill Interio.
I wish them every success in the future. No doubt I will be ordering again in the future.

13 February 2026
Unprompted review
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Reply from Peppermill Interiors

We are so pleased to hear you are happy with your bar stools, and hope to see you again soon!

Rated 4 out of 5 stars

Great friendly service

Great friendly service, prompt delivery & stylish, durable dining chairs. We’ve bought 18 to date & will be ordering more for our luxury self-catering cottages & our own home! Also purchased an amazing made to measure dining table sitting 16 - which is still going strong and wowing our guests!

15 May 2025
Unprompted review
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Reply from Peppermill Interiors

Hi there, thank you so much for your lovely review! It's so great to hear that you love our products, and we hope to see you again soon!

Rated 5 out of 5 stars

Fabulous customer service, exceptional product quality and very fair price point

I bought four bar stools made, walnut with leather seats. I know from my research that the price was very competitive - there are 'similar' products out there for substantially more. However, I'm willing to bet they wouldn't be of the same quality, they are fabulous. When I first saw them on line they were out of stock, so I registered to be emailed when they were available. In a fairly short space of time I was duly notified. I contacted customer service a couple of times with questions and Alice got straight back to me with what I needed to know. This company are as pleasure to deal with and I'm delighted with my purchase.

10 February 2026
Unprompted review
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Reply from Peppermill Interiors

We are thrilled to hear that you were happy with your new stools, and the service we provided. We hope you love them for many years to come!

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