Smooth process with express delivery outside of Italy. I ordered in on weekend and on Wednesday I could already enjoy my new perfect bag! I was positively surprised how quick it was delivered to the N... See more
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⭐⭐⭐⭐⭐ FINALLY! An Italian Handbag That Is Truly Elegant and Special! While visiting Venice, Italy, I was determined to find a beautiful Italian leather handbag—something elegant, sophisti... See more
Company replied
Had purchased from this shop when in Venice in the autumn of last year, back home I kept thinking about another bag that I’d seen but didn’t buy so was delighted to find it was in the sale. Ordered la... See more
Company replied
I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind a... See more
Company replied
Company details
Written by the company
Our first shop opened in 2007 and was quickly followed by three other retails in the heart of the city in the lagoon. Daily they are visited both by residents and tourists. Every day loyal customers and hurried tourists alike, express their needs and wishes creating an anthology of female customers' desires. This way, Pelletteria Veneta can offer customer satisfaction for a vast and varied customers base, according to age, nationality and tastes, by producing leather handbags that are beautiful comfortable and durable. All leathers are naturally dyed and all textures are original: sauvage leather, printed chamois, grainy calf leather or washed lambskin all helped by elegant design and meticulous handcraft sum up to a unique product, safe from the passing of time and never outdated.
Contact info
San Marco, 5476, 30122, Venezia, Italy
- +390413027650
- contacts@pelletteriaveneta.com
- pelletteriaveneta.com
4.8
Excellent
517 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Deception
Hello. I have bought a new bag for my friend's birthday as the old one had a big problem of zipper. I knew that the picture was wrong as the smooth leather was in fact a grained leather. But discovering it yesterday, I could see a very very bad quality leather, like cardboard. We have the old one to compare. So... very disappointing, sorry to say that. Best regards
3 November 2023
Reply from Pelletteria Veneta
Good morning Luc, we are sorry to hear you were not satisfied with your recent purchase, in case you want to return it please contact us at our email at assistenz@pelletteriaveneta.com Best regards
Prompt communication with Pelletteria
Prompt communication with Pelletteria, Delivery with GLS strange because I was all day at home but i had again to collect it from somewhere else.
12 October 2023
Reply from Pelletteria Veneta
Giuseppina, thank you for appreciating our services. We will communicate with GLS in order to improve the delivery experience.
Beautiful purses from a lovely store in Venice
I have bought one purse in person and had two shipped to the US. They communicated perfectly and shipped quickly. Excellent store to buy from.
5 October 2023
Reply from Pelletteria Veneta
Thank you Dayna!
Order came quickly in the mail
Order came quickly in the mail. Packaging was perfect. All items were of exceptional quality. I will be ordering again.
4 August 2023
Reply from Pelletteria Veneta
Thank you Jill! GLad you liked our products
Shoes are excellent quality and…
Shoes are excellent quality and comfortable. Love them!
6 August 2023
Reply from Pelletteria Veneta
Thank you! GLad you liked your shoes :)
Reply from Pelletteria Veneta
Thank you. Glad you found our services efficient
Excellent fast delivery to the UK from…
Excellent fast delivery to the UK from Italy. Very happy with my bag. Five stars all round.
27 May 2022
Reply from Pelletteria Veneta
Thank you! We are glad you're happy with your purchase!
great - greetings from Austria
Everything worked out perfectly with shipping to Austria and it was also super quick! Thanks so much & merry Christmas!
7 December 2021
Reply from Pelletteria Veneta
Thank you Sophie! We are glad you liked our products and service!
Reply from Pelletteria Veneta
Thank you Yuka, We are glad you liked our product!
Reply from Pelletteria Veneta
Thank you!
Reply from Pelletteria Veneta
Thanks for your feedback Cvetalina!
Excellent quality / excellent service
The backpack is absolutely beautiful. The colour is exactly as shown. The overseas shipping was quick. The experience was 5+!
15 June 2020
Unprompted review
Reply from Pelletteria Veneta
Thank you!
Glad we met your expectations!
Excellent quality product
Excellent quality product, unusual designs and colours and very prompt delivery
30 January 2020
Unprompted review
Reply from Pelletteria Veneta
Thank you for your kind words, Karen. We are glad you liked your bag :)
The bag is very beatiuful
The bag is very beatiuful. The packaging could be best.
Thank you
Maria
7 November 2019
Unprompted review
Reply from Pelletteria Veneta
Maria,
thank you for your review and feedback. We always listen to our customer's suggestion and we will try our best to improve our packaging.
maravilloso!!!
Thank you for your wallet is excelent, the color is beautiful and very modern. I love que way you treated me I think never have I had a excelent packege came on time . The company sent it in DHL and this peopole in Hawaii call me to se al what time I will be al my home they gave me the cell Phone of the driver and I had no problems al all. Love your way to do bussiness I will come back . Thank you, Lucia.
28 October 2015
Unprompted review
Beautiful, fashionable leather handbags at remarkable prices.
I am so happy to have discovered your shop! I always find a handbag that I really like, and at your great prices, I can update my wardrobe every season with a new one. I loved my first handbag so much that I have nearly worn it out. This brings me to the only reason why I am giving you 4 stars instead of 5: the finishing on the strap wore off in one season, exposing tan leather instead of the black which the bag is. If there would be a finishing treatment that withstands more wear on the seams of the straps, I could find no fault with your product. The service has also always been impeccable. I am a big fan!
25 October 2015
Unprompted review
Reply from Pelletteria Veneta
Thank you for you review on our product.
Your opinions and feedbacks are very important for us, in order to keep our quality standards better every season.
Feel free to report to assistenza@pelletteriaveneta.com with any further details about your concern.
Best regards, Pelletteria Veneta
Excellent service!
We are a small shop from Finland, our business relations with Pelletteria Veneta has been nothing but excellent! Despite us being such a small customer we always get a swift answer to our questions and requests, the products come quickly and well packed, and on top the products are of very good quality.
We are very pleased to work with Pelletteria Veneta, and we would recommend Pelletteria Veneta to everybody!
23 October 2015
Unprompted review
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