Smooth process with express delivery outside of Italy. I ordered in on weekend and on Wednesday I could already enjoy my new perfect bag! I was positively surprised how quick it was delivered to the N... See more
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⭐⭐⭐⭐⭐ FINALLY! An Italian Handbag That Is Truly Elegant and Special! While visiting Venice, Italy, I was determined to find a beautiful Italian leather handbag—something elegant, sophisti... See more
Company replied
Had purchased from this shop when in Venice in the autumn of last year, back home I kept thinking about another bag that I’d seen but didn’t buy so was delighted to find it was in the sale. Ordered la... See more
Company replied
I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind a... See more
Company replied
Company details
Written by the company
Our first shop opened in 2007 and was quickly followed by three other retails in the heart of the city in the lagoon. Daily they are visited both by residents and tourists. Every day loyal customers and hurried tourists alike, express their needs and wishes creating an anthology of female customers' desires. This way, Pelletteria Veneta can offer customer satisfaction for a vast and varied customers base, according to age, nationality and tastes, by producing leather handbags that are beautiful comfortable and durable. All leathers are naturally dyed and all textures are original: sauvage leather, printed chamois, grainy calf leather or washed lambskin all helped by elegant design and meticulous handcraft sum up to a unique product, safe from the passing of time and never outdated.
Contact info
San Marco, 5476, 30122, Venezia, Italy
- +390413027650
- contacts@pelletteriaveneta.com
- pelletteriaveneta.com
4.8
Excellent
517 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Pelletteria Veneta
Thank you for your feedback!
They are very kind
They are very kind, very helpful, communication was great! Thank you! I can’t wait!
18 October 2024
Reply from Pelletteria Veneta
Wow Thank you!
great client service
One product was not in stock anymore and I received a personalised messages reviewing my options and then we agreed on another product. Delivery to Austria from Italy through the online shop was rather expensive but very, very quick.
8 October 2024
Reply from Pelletteria Veneta
Thank you! We always try to find the best option for deliveries and we prefer to m ake sure it is fasst and reliable rathern than cheap
Reply from Pelletteria Veneta
Thank you!
Defective bag was sent
Not the exact bag with online image was sent.
It was dicounted for 20 euros even without my consent.
25 August 2024
They are so good at keeping me updated…
They are so good at keeping me updated & east to order
1 September 2024
Reply from Pelletteria Veneta
Thank you, We are happy we enjoy our services
I thought that the postage fee was to
I thought that the postage fee was too expensive, and they gave me a small discount.
30 August 2024
Reply from Pelletteria Veneta
Thank you! I am glad you appreciated the discounte voucher
If the item is no longer in stock
If the item is no longer in stock, this will be handled very professionally. Fast shipping and a very nice range. Kind regards.
Viviane
20 August 2024
Reply from Pelletteria Veneta
Viviane, Thank you very much for your kind words and understandig.
regards
Reply from Pelletteria Veneta
Thank you!
Customer service was awesome
Customer service was awesome! Had an issue with an order and they sent me a msg to confirm and was able to bring in another bag that I really wanted from a store and added it to the order! Shipping also is super fast!
29 May 2024
Reply from Pelletteria Veneta
Thank you! We are glad we could fulfill your requests!
Excellent and fast shipping to the US
Excellent and fast shipping to the US. No issues. Arrived in 4 days from placing order. I don’t get my orders that fast when ordered from a US location. Placed order 5/2 and arrived 5/6. I was in Italy recently and bought one of their purses. The leather is excellent quality and so soft. After arriving home I went up their website and fell in love with 2 so I had up order. Would definitely buy from them again.
2 May 2024
Reply from Pelletteria Veneta
Thank you so much Tracey! We are glad you enjoyed your shopping from our stores!
Delivery price is too high. The price of sending the products was…
The price of sending the products was excessive (50 euros), I accepted this high price because I don't pay taxes in Switzerland because I am a diplomat. I included this information in my order, however, I had to pay duties on my order because the package was sent without the diplomatic mention. Hence, I paid almost 100 euros to get your products delivered! It's a shame because you have nice products, but I will not order again.
1 April 2024
Reply from Pelletteria Veneta
Good morning,
I am sorry you had to pay such a high import tax. Unfortunately our courier does not have an option for diplomatic delivery
Super quick delivery
Super quick delivery. Very nice bags. Helpful customer service. I wanted to change one of the bags that I have ordered, it was very quick and smooth the deal.
10 April 2024
Reply from Pelletteria Veneta
Thank you! Glad everything went good with your order!
Perfect quality service and delivery.It…
Perfect quality service and delivery.It has been the third bag I bought from this Company.
12 March 2024
Reply from Pelletteria Veneta
Thank you! We're glad you like our products
satisfied
satisfied
Everything regarding to this experience was effortless and efficient.
27 February 2024
Reply from Pelletteria Veneta
Thank you for your kind words!
Buying an item from the UK was easy!
Buying an item from the UK was a painless, easy experience. The customer services replied to my query in flawless English and were most helpful in arranging having a friend pick up the item from their Venice store, although it could have been posted to me in the UK.
30 January 2024
Reply from Pelletteria Veneta
We are glad you enjoyed your shopping experience with us. Thank you!
Trendy and useful.. the perfect leather bag.
I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind and very professional, giving advice but without pressing the sale. I am totally satisfies with my new bag!!!
29 January 2024
Reply from Pelletteria Veneta
Grazie! Ci fa piacere che abbiamo avuto una esperienza piacevole nel nostro negozio e che sia soddisfatta del suo acquisto!
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