I appreciate Peerspace for the ease of access and booking process. However, the additional fees can be a bit outrageous. My overall experience has been great every time I have booked though.
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Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.
548 Market St PMB 96966, 94104-5401, San Francisco, United States
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Replied to 80% of negative reviews
Typically replies within 1 week
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Ms. B was highly professional and a delight to work with. This was my very first time booking a Peerspace and her professionalism made the process very easy. I will definitely book this location again. This location is very convenient for big events in the city of Birmingham. I can’t wait to feature Ms. B space on a project that I’m currently working on and she even asked that I keep her updated when my project is finished so she can share it on her social media platforms. This also speaks volumes to her level of professionalism.

Reply from Peerspace
I recently had the pleasure of using Peerspace for a photoshoot, and I couldn’t be more impressed! The platform is incredibly user-friendly, offering a wide variety of spaces to choose from for all sorts of occasions. Whether you're hosting a business meeting, photo shoot, or a small gathering, there's something for everyone.
What stands out the most is the quality of the spaces. The listings are detailed, with clear photos and descriptions, so you know exactly what to expect. I loved how easy it was to search for a space that fit my specific needs, and the booking process was seamless.
The communication with hosts was also excellent. They were responsive, helpful, and made sure I had everything I needed for a successful event. The flexibility in terms of booking and time slots was a huge plus too.
Overall, Peerspace exceeded my expectations in every way. It’s a fantastic resource for anyone looking to rent unique, professional spaces. I will definitely be using it again and highly recommend it!

Reply from Peerspace
It was a great experience as my engagement was interrupted by rain and I had 2 days to make alternate plans after a month of preparation . Peerspace gave me the ability to pivot and find a new location that was more memorable than my original plans. Way to go Peerspace!

Reply from Peerspace
Peerspace exceeded my expectations. The service received was top tier, it’s possible I may do further Podcast shows in this space.

Reply from Peerspace
The transition went great however my only concern is space to change outfits

Reply from Peerspace
The "Hospital Room" space had everything a filmmaker needs for the scene: the bed, various functional monitors, medical equipment, oxygen mask, doctor & nurse scrubs, patient gowns, and more. An ideal set for the opening scene of my short film "The Stranger."

Reply from Peerspace
UPDATE after peerspace reply:
Peerspace has responded, but their reply is misleading and dismissive. They claim they “take reports seriously,” yet they ignored the overwhelming evidence I already provided. I submitted real-time chat logs, messages with Peerspace support (live chat during the incident when the host asked them to call the police as she was in danger) during the incident, witness accounts and contact numbers, screenshots of building neighbor's messages, and a lawyer’s letter from my building confirming the number of guests and the disturbance caused. We provided the police phone number for them to get a copy of the report as they requested. Peerspace has conveniently defined all claims 'arbitrary' in the face of a very critical situation, using that as an excuse to avoid accountability and take advantage of a user.
Their claim that fees must be pre-listed in a host’s description is another way to shift blame onto hosts while failing to enforce their own policies. Their own Terms of Service state that exceeding the agreed-upon number of attendees may result in additional charges—yet they refuse to uphold this.
ORIGINAL
As a Peerspace host, I expected the platform to protect hosts from abusive and rule-violating guests—but I was completely let down.
I had a terrifying experience where a guest brought nearly triple the allowed number of attendees, refused to leave, harassed me, blocked my own apartment door, and forced me to call the police. Fourteen officers had to intervene. My building was involved, fines were issued, and my reputation as a host was put at risk.
Peerspace’s response? Absolutely nothing.
• They refused to enforce their own policies—even though the overcapacity rule is clearly in their Terms of Service.
• They claimed “lack of proof” despite real-time chat logs, Peerspace support messages, witness statements, building security records, and a police report confirming the number of guests.
• They ignored documentation from my building’s lawyer, dismissing fines as “beyond their control.”
• They failed to ban the guest or take any safety measures, even after being informed of the threats and police involvement.
Peerspace claims to take host safety “very seriously”, but when it truly mattered, they were nowhere to be found. Their Trust & Safety team is a joke, and their policies are empty promises with no real enforcement.
🚨 If you’re a host, be warned: Peerspace will gladly take their commission but will do nothing to protect you when a guest violates your space, puts you at risk, or breaks the rules.

Reply from Peerspace

Reply from Peerspace
I stumbled upon peerspace while looking for a venue for my son and daughter-in-laws baby shower. I found a location through peerspace that was not only close but very affordable.

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The host Erika and her son Austin were very pleasant. The space is just like the photos online

Reply from Peerspace
The host was very responsive, patient and understanding. She was accessible when we needed her to get in.
The chairs are the exact same photos displayed - great plus. The speaker was an additional incentive I didn't envisage would be there, it added much color to our event. We loved our experience. Clean space too.

Reply from Peerspace
The provided code did not unlock the door. It appears that the deadbolt was mistakenly locked, preventing the automatic lock from functioning. I immediately called the contact number provided but received no response. After multiple calls and messages, I finally received a reply—one hour after my booking had already begun.
As a result, I had to cancel my scheduled class, which made me appear unprofessional to my customers.
Additionally, the listing does not clearly state that access requires either climbing four flights of stairs or using an uninviting freight elevator. The suite itself is difficult to locate, and the front door remains locked, forcing guests to navigate back down four flights of stairs to let others in and guide them through the building—an exhausting process.
Having booked through Peerspace many times, I decided to take a chance on a listing with no reviews. Unfortunately, I would not book this space again.
Peerspace then removed my valid review from the listing returning it back to 5 stars for future unsuspecting customers.
As shown below, they acknowledge that they removed the review. They claim that my experience—paying for the space, arriving, and being unable to access it due to a non-working code—is not a valid experience. However, if a host has a pattern of not showing up, customers have a right to be informed. Had I been aware of this issue, I would not have booked. This raises concerns about the review system, which appears to be designed to highlight positive feedback while suppressing negative experiences.

Reply from Peerspace
It was easy to use. Clear guidelines and pricing. Fantastic concept. I would 100% use Peerspace again.

Reply from Peerspace
I found great options for venues to host our meeting and I found all the information on peerspace I needed to find and book a space.

Reply from Peerspace
this was my first ever experience using peerspace and it was by far the absolute best decision i have made for my business!! ALSOO the space i booked was amazing and more than i could have imagined, from the area to the kindness and understanding from the host just made everything so much better! I am really considering making this my “home away from home” thank you again and definitely dont skip over this one you wont regret it!

Reply from Peerspace
Chris and his staff where very accommodating to my friends and family . We hosted a reception after my brother’s funeral and I have to say that the ambiance and communication between us and Chris was excellent. Chris , thank you for everything . Even though it was an emotional day we experienced a very pleasant afternoon in the venue. The venue is modern and very nice . Very accommodating for a large group . The kitchen is very clean and it’s size is perfect for prepping food etc . I highly recommend this venue for anyone who wants to host an event. Trust me your experience will be stress free .

Reply from Peerspace
It was my first time booking a studio for a photo shoot. A friend recommended searching Peerspace. The site yielding several great venues including the studio we booked.

Reply from Peerspace
Basically the easy access to a large enough space to create the videos and photos I wanted. I prefer an outdoor shoot, but the weather is brutal. The price is right as well, and no complaints from the models.

Reply from Peerspace
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