Best customer service I’ve ever had before !!! Ordered pair of leggings and a top leggings didn’t fit me so I asked to get them exchanged and a lovely lady from customer services said that she will ju... See more
Peachy Loans
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I fell into a whole load of payday loan messes, one of the lenders was peachy. They were the first lender to offer an affordable repayment plan with no stress, they quickly reviewed my unaffordable le... See more
Company replied
First of all, i appreciate the fact of them having a great website...very easy to understand, streamlined etc...then when you want to apply for a certain amount, they will give you 3 options: it is y... See more
Company replied
Terrible company... i was in a lot of trouble with payday loan companies and short term lenders. One loan taken to pay another - multiple loans at same time.. priority bills not paid - many many... See more
Company replied
Company details
Information provided by various external sources
Over 18s, subject to status, representative 947% APR, terms and conditions apply. Warning: late payment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk
Contact info
United Kingdom
- 0800 0124 743
- info@peachy.co.uk
- peachy.co.uk
Easy and quick way to borrow money
Easy and quick way to borrow money, low rate to repay.
10 August 2019
Unprompted review
Reply from Peachy Loans
Dear Dorota,
We are delighted to read your comments and kind words.
It makes us happy to know you've been satisfied with your experience with Peachy. We want you to know that we value you as a customer and hope you continue to use our service.
Have a Peachy day!
Peachy.co.uk
Reply from Peachy Loans
Dear Hamdi,
We would like to use this opportunity to thank you for your kind feedback, every review we get helps us shape our service.
It is our aim to deliver an exceptional service and want you to know that we value you as a customer and hope to serve you again.
Have a Peachy Day!
Peachy.co.uk
Fast and simple loan.
7 August 2019
Unprompted review
Reply from Peachy Loans
Dear Daniela Mariana Pamfile,
Thank you for taking the time to leave a review about your experience with Peachy.
We are happy to hear we have met your expectations and hope to serve you again.
Have a Peachy day!
Peachy.co.uk
Never let me down in the time of…
Never let me down in the time of struggle. Decebt interest rate too.
6 August 2019
Unprompted review
Reply from Peachy Loans
Dear Sigitas Žilionis,
We are delighted to read your comments and kind words about Peachy Loans. It makes us happy to know you are satisfied with our service. We want you to know that we value you as a customer and hope you continue to use our service.
Thanks again for your kind comments.
Have a Peachy day!
Peachy.co.uk
Quick and easy
6 August 2019
Unprompted review
Reply from Peachy Loans
Dear Povilas Mazutis,
Thank you so much for your review.
We always do our best to offer a top notch service and take great pride in our speedy and convenient application process.
It makes us very happy to hear you've been satisfied with your experience with Peachy and we deeply appreciate your kind comments.
We want you to know that we value you as a customer and hope to serve you again.
Have a Peachy day!
Peachy.co.uk
Inconsiderate greedy corporate pigs
Not willing to listen or care about vulnerable customers. Only focused on draining as much money from you as possible. Smaller lenders than Peachy have way more better understanding of vulnerable customers to which peachy could learn a few lessons. Worst customer service I have ever experienced.
5 August 2019
Unprompted review
Reply from Peachy Loans
Dear Stephen Nye,
Thank you for taking the time to leave us feedback.
We are deeply sorry to hear that you have not been satisfied with our service. We make every effort to make sure our service is excellent and we regret we have fallen short of your expectations. We would like to deeply apologise if we have appeared unsympathetic or unhelpful.
We can also see that you have been in touch with our Collections department, who have offered you alternative repayment options. In case these options are not suitable for you then we kindly ask you to contact us again and we will do our best to help you in your difficult times.
Thank you again for your review.
Kind regards,
Peachy
The process is easy and i had a good…
The process is easy and i had a good experience.
3 August 2019
Unprompted review
Avoid!!!
I've had a couple of loans with these Charlatans - both low amounts and fully paid off. They have however put on my credit reference file that I owe them £1043. When I questioned this they said that because I have an account with them (with no active loans) this is justified and they wont remove this from my account.
Oh look at the reply below from Peachy pretending they are a legitimate company who treat customers well. When I raised the issue through Transunion this is how they responded:
"We have investigated this matter and can confirm that your client has taken out several loans with us since the 8th December 2014 and has also been in contact with us directly ever since. Therefore the entry is justified and cannot be removed from the customer's credit file. If the account is fraudulent, the customer needs to contact the police."
Not true and the entry on my credit file corresponds in date to the last loan I had with them but long since paid off and a quarter of the amount sitting on my credit file
If you want to avoid this sort of hassle avoid Peachy.
3 August 2019
Unprompted review
Reply from Peachy Loans
Dear 11OgdenStreet,
Thank you for taking the time to leave feedback.
We are sorry you have not been satisfied with our service. We can assure you we always focus on accurate credit reporting and ensuring the integrity of information on your credit file is of utmost importance to us.
We would strongly urge you to contact our Customer Support on info@peachy.co.uk or 0800 0124 743 to provide us with more information about your situation so that we could investigate the matter further and put things right if something has gone wrong.
Kind regards,
Peachy
Reply from Peachy Loans
Dear Andrew,
Thank you for taking the time to leave a review about your experience with Peachy.
We are happy to hear we have met your expectations and hope to serve you again.
Have a Peachy day!
Peachy.co.uk
Utter thieves
Utter thieves. When I asked for a £50 top up on my loan to pay my rent just before payday I wasn't expecting them to take £82.54 first and immediately on my card before giving me the £50 which is not in the revised loan agreement (which is over a longer period hence more interest) which I pay on payday. Yes I'm financially irresponsibie and trying to get back on track but please avoid, just make things worse.
1 August 2019
Unprompted review
Reply from Peachy Loans
Dear Mark,
We make every effort to ensure our service is excellent and we regret we have fallen short of your expectations.
When applying for a top up, the repayment of outstanding interest is unfortunately a requirement that must be met so that the top up would go through successfully. We display this information clearly before we process the top up to ensure customers can see the payment they are required to make and the schedule that would follow. This is done to make customers aware of all associated costs and consider the decision carefully before proceeding. We do however recognise your concerns at will use your feedback to further improve our service.
Please, do not hesitate to contact us should you have any questions or should there be anything we could help you with.
Kind regards,
Peachy.co.uk
Very good service
31 July 2019
Unprompted review
I give a five star rating because the…
I give a five star rating because the service and quickness I received when I urgently needed the cash was in my account in minutes
Thank you peachy
29 July 2019
Unprompted review
Shocking!!!
Shocking!!!! Do not use! Got refused a loan for 150 so I tried a different amount they offered me 750 instead they new full
Well I couldn’t afford this. Management lie and cover it up. Avoid at all costs.
29 July 2019
Unprompted review
Reply from Peachy Loans
Keith Burgess,
Thank you for your review. We are sorry to hear you have been dissatisfied with our service.
We would like to note however, that you have only had one loan of £100 from Peachy and your application for £750 was declined. We can assure you we take responsible lending very seriously and always assess the borrower's ability to afford the proposed credit commitment each time. For this reason, we have unfortunately not been able to approve applications you have submitted after admitting that the £100 loan was not affordable.
If you would like any help or assistance with your account or loan history, please do not hesitate to contact us.
Kind regards,
Peachy
Thank you
Thank you. I really appreciate your services, great help great costumers services.
I hope the future use your services again and I will recommend to my friends your great services.
29 July 2019
Unprompted review
it help ti oay off my bill and easy to…
it help ti oay off my bill and easy to pY montly
29 July 2019
Unprompted review
No hassle but responsible lender
No hassle but responsible lender. With Peachy I feel like I'm actually considered properly as apposed to many other companies out there. I can not fault my experience so far and I'm extremely grateful for their services during a tricky financial spell I'm in currently.
27 July 2019
Unprompted review
Reply from Peachy Loans
Dear Rubbafingaz1,
Thank you for taking the time to leave a review of your experience with Peachy.
Providing all customers with an exceptional service that exceeds industry standards is our ultimate goal and we are overjoyed to read about your positive opinion.
We always undertake a thorough assessment of our customers' ability to afford the proposed credit commitment and if don't think the applied amount would be affordable, we may still e able to help out with a smaller loan. We are always here for our customers and happy to provide that little bit of extra credit but only for as longs at it is affordable and in the customer's best interest.
Have a Peachy day!
Peachy.co.uk
Excellent and service
27 July 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.