Payless Promotions Reviews 

1,431
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic overall quality of the products, noting the durable materials, wide clothing options, and exceptional print work. Many people are extremely happy with how their custom branded merchandise turns out, mentioning that everything arrives promptly and exactly as expected. Consumers frequently highlight the outstanding customer service and fast turnaround times provided by the dedicated team for all kinds of promotional events. Many reviewers also note that the helpful staff members are exceptionally friendly, highly responsive, and professional to communicate with throughout the entire smooth purchasing journey.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and fantastic... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Service

People report positive experiences with service, highlighting a seamless and efficient process from the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fantastic support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Love the quality of the t-shirts and silkscreen printing. Super easy staff to communicate and deal with. Great value products. The only issue is the sizing comes up big - at least one size bigger than... See more

Company replied

Rated 5 out of 5 stars

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, gu... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied



Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(1,431)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service and fast turnaround. Jazz was fantastic to work with. Would definitely recommend!

22 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Alexandra,

Thank you so much for your lovely feedback! We’re thrilled to hear you were happy with the service and quick turnaround. Jazz will be so pleased to know you enjoyed working with her.

We really appreciate your recommendation and look forward to helping with your next project!

Rated 5 out of 5 stars

Stress Free

Fast, efficient and responsive. Couldn't fault the service or product.

21 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Tracey,

Thank you for your wonderful feedback! We’re so glad to hear you were happy with both the service and the product. It’s great to know everything met your expectations.

We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent Customer Service & Product Quality

Communication was fast and customer service was exceptional at all touchpoints throughout the process. Both parts of our order arrived within the estimated timeframes, with no delays or issues with delivery. Quality is consistent across mutliple orders.

20 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Georgia,

Thank you so much for your thoughtful feedback! We’re thrilled to hear our communication, service, and delivery met your expectations across multiple orders. It’s always a pleasure working with the Character Builders team, and we truly appreciate your continued trust in us.

Rated 5 out of 5 stars

Hayley was great

Hayley was great. Simple process and speedy.

16 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Kellie,

Thank you for your lovely feedback! We’re so glad to hear Hayley made the process easy and quick for you. We’ll be sure to pass your kind words on to her.

We really appreciate your support and look forward to helping again in the future!

Rated 5 out of 5 stars

Excellent

Great quality and fantastic to deal with

12 October 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you for your great feedback! We’re so glad to hear you were happy with the quality of your products and found our team easy to work with.

We really appreciate your support and look forward to helping with your next order!

Rated 5 out of 5 stars

Extremely happy with my order

The manager of my order Jazz was fantastic. Without any issue she was able to deconstruct my complex needs relating to my last minute order for promotion tshirts for 2 different events. I felt she was available for clarification and discussion at any stage of the order and supply process. The tshirts arrived on time exactly to my requirements. The pricing was extremely competitive and I will definitely be using Payless Promotions again for future orders

8 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Ben,

Thank you so much for your wonderful feedback! We’re thrilled to hear Jazz was able to make the process smooth and stress-free, especially with your complex, last-minute order. It’s great to know everything arrived on time and exactly as you needed.

We truly appreciate your kind words and look forward to helping with your future promotional projects!

Rated 5 out of 5 stars

Fantastic

Great customer service.
Company branded lolly bags look professional and taste great

1 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Vanessa,

Thank you for your lovely feedback! We’re so glad to hear you’re happy with your branded lolly bags, both in look and taste! It’s great to know they hit the mark for your team.

We really appreciate your support and look forward to helping with your next project!

Rated 5 out of 5 stars

Great products, fantastic service

Very good service, super helpful designing the right promotional logo, pricing is the best we could find and the delivery was quicker than expected, highly recommend.

1 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Sean,

Thank you for your fantastic feedback! We’re so glad to hear you found our team helpful with your logo design and that your order arrived ahead of schedule. It’s great to know our pricing and service hit the mark for you.

We really appreciate your recommendation and look forward to working with you again soon!

Rated 5 out of 5 stars

Quality product

Clear easy instructions, prompt service, quality products very happy with end result.

7 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Peter,

Thank you for your great feedback! We’re so glad to hear you found the process simple, the service prompt, and the final products high quality. It’s wonderful to know you’re happy with the end result.

We really appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

Getting back to me very quickly with a…

Getting back to me very quickly with a competitive price, then delivering well on time, even when we ordered a second batch made the whole experience brilliant, wuality of the product was also excellent. Couldn’t recommend more, would definitely use again.

28 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Judy, for your wonderful review. We’re so pleased to hear that you were happy with our quick response, competitive pricing, and timely delivery, even on your second batch. It’s great to know the product quality met your expectations. We truly appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

EJ is my rep who is the best and always…

EJ is my rep who is the best and always makes our experience with ordering merchandise really seamless. Products are always great quality too!

28 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Mel, for your lovely feedback. We’re so glad to hear that EJ continues to provide you with a seamless and positive experience. It’s great to know you’re happy with the quality of our products as well. We truly appreciate your ongoing support and look forward to working with you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service, quality product and fast turnaround. Payless Promotions exceeded all my expectations. Thank you!

1 October 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Fiona, for your wonderful review. We’re so pleased to hear that you were happy with the service, product quality, and turnaround time. It’s great to know we exceeded your expectations. We truly appreciate your feedback and look forward to assisting you again soon.

Rated 5 out of 5 stars

Fantastic prompt service.

Fantastic prompt service.

Jazz was excellent in working through our requirements and providing the necessary quotes and communications throughout.

We were extremely happy with the quality of the product and the turnaround times.

30 September 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thank you, Ian, for your excellent feedback. We’re delighted to hear that you were pleased with the service, communication, and quality of your order. It’s wonderful to know Jazz was able to assist you efficiently throughout the process. We truly appreciate your support and look forward to working with you again in the future.

Rated 5 out of 5 stars

Good product

Good product, correspondence good very fast delivery ,have used them in the past and will use them again

28 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, John, for your kind review and continued support. We’re glad to hear you were happy with the product, communication, and quick delivery. It’s always a pleasure working with you, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very responsive

Very responsive and understanding of our timeframe and budgetary constraints!

17 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Belinda, for your great feedback. We’re so pleased to hear that our team could accommodate your timeframe and budget needs. It was a pleasure assisting you, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

We are very happy with our bags

We are very happy with our bags. The quality is great, the printing looks perfect, and they were the cheapest we could find. Payless Promotions supported us with any query or request almost immediately. Highly recommend!

24 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Peter, for your fantastic review. We’re thrilled to hear that you’re happy with the quality and printing of your bags and that our pricing and service met your expectations. It was a pleasure assisting Communicare, and we truly appreciate your recommendation. We look forward to working with you again soon.

Rated 5 out of 5 stars

Tom's Towing

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class.
The choice/brand of clothing and size options is fantastic.
The staff at Payless Promotions kept us up-to-date with our order every step of the way and the turnaround from placing our order to delivery was fast and very efficient.
Payless Promotions will now be our one-stop shop for all our office uniform needs.
Thank you Payless Promotions!

22 September 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thank you, Margaret, for your fantastic review. We’re thrilled to hear that the team at Tom’s Towing loves their new uniforms and that you’re happy with the quality, embroidery, and range of options. It’s wonderful to know our communication and turnaround met your expectations. We truly appreciate your trust in us and look forward to being your go-to partner for all future uniform needs.

Rated 5 out of 5 stars

Easy to deal with

We always find Payless promotions easy to deal with, and they have a great range of products.

21 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Rachel, for your kind feedback. We’re delighted to hear that you consistently find us easy to work with and that you’re happy with our product range. We truly appreciate your continued support and look forward to assisting you again soon.

Rated 5 out of 5 stars

quick and easy to work with the team

quick and easy to work with the team

15 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Chris, for your feedback. We’re glad to hear that you found our team quick and easy to work with. We appreciate your support and look forward to assisting you again soon.

Rated 5 out of 5 stars

Exceptional service

Exceptional service! The team at Payless Promotions was professional, efficient, and incredibly prompt. I was pleasantly surprised by the outstanding quality of the products we purchased — they exceeded my expectations. We feel honored to partner with Payless Promotions to market and promote our business, and we couldn’t be happier with the results. Highly recommended!

10 September 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Samara, for your wonderful feedback. We’re delighted to hear that you were impressed with both our service and the quality of your products. It’s been a pleasure partnering with Care First Orthopaedic to help promote your business, and we truly appreciate your recommendation. We look forward to working with you again in the future.

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