Payless Promotions Reviews 

1,432
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic overall quality of the products, noting the durable materials, wide clothing options, and exceptional print work. Many people are extremely happy with how their custom branded merchandise turns out, mentioning that everything arrives promptly and exactly as expected. Consumers frequently highlight the outstanding customer service and fast turnaround times provided by the dedicated team for all kinds of promotional events. Many reviewers also note that the helpful staff members are exceptionally friendly, highly responsive, and professional to communicate with throughout the entire smooth purchasing journey.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and fantastic... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Service

People report positive experiences with service, highlighting a seamless and efficient process from the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fantastic support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Love the quality of the t-shirts and silkscreen printing. Super easy staff to communicate and deal with. Great value products. The only issue is the sizing comes up big - at least one size bigger than... See more

Company replied

Rated 5 out of 5 stars

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, gu... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied



Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

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4.9

All reviews

(1,432)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions.

Once we had given approval for the order, they noticed after swapping the design from front to back the sizing hadn't been changed, so they checked with us to see if we would like changed.

The attention to detail, the service was all amazing and I would highly recommend.

17 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Kristy,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience working with Jazzmine 😊
It’s fantastic to know the attention to detail and communication made a difference, especially catching that design update. We really appreciate your recommendation and support!

Rated 5 out of 5 stars

fantastic service and fast delivery

fantastic service on the phone. Very knowledgeable and helpful. Quick turnaround time and great products.

3 December 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Danny,
Thank you for your great feedback! We’re so pleased to hear you found our team knowledgeable and helpful, and that you were happy with the quick turnaround and products 😊
We really appreciate your support!

Rated 5 out of 5 stars

Cricket Water Bottles

Jazz and her staff were very easy and professional to deal with and our request was done in a timely manner. We are happy with our branded products.

2 December 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Leona,
Thank you for your kind review! We’re so glad to hear you had a positive experience working with Jazzmine and the team 😊
It’s great to know everything was handled professionally and delivered in a timely manner. We really appreciate your support!

Rated 4 out of 5 stars

Great service

Great service, very smooth. Hayley is very cheerful and super helpful. The pens arrived as on-time as promised, the Pad Prints are spot-on.

30 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Andrew,
Thank you for your lovely feedback! We’re so pleased to hear you had a smooth experience working with Hayley 😊
It’s great to know the pens arrived on time and the pad print quality hit the mark. We really appreciate your support!

Rated 5 out of 5 stars

Customer service was knowledgeable and…

Customer service was knowledgeable and efficient. Quality goods were delivered quickly. We would highly recommend Payless Promotions

30 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Mawarra,
Thank you for your wonderful review! We’re so pleased to hear you found our team knowledgeable and efficient, and that you were happy with the quality and turnaround 😊
We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Highly recommend Payless Promotions

Highly recommend this company! Very fast communication, quick delivery, and the product’s quality is excellent.

27 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Veronika,
Thank you for your fantastic feedback! We’re so glad to hear you were happy with the communication, delivery, and product quality 😊
We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Fast turn around and friendly

Fast turn around and friendly, responsive staff

19 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Jade,
Thank you for your great feedback! We’re so glad to hear you were happy with the fast turnaround and friendly, responsive service 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great quality

Great quality and service

23 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Maria,
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the quality and service 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Jazz & Connor!

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, guiding me through the options and making everything simple and straightforward. Connor was equally excellent... so responsive, friendly, and genuinely invested in making sure everything was just right.
It’s rare to come across a team that combines great products with such warm, efficient service. Jazz and Connor made the whole process a breeze, and I couldn’t be happier. Highly recommended!

19 November 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi Marcus,
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience working with Jazzmine and Connor 😊
It’s wonderful to know the process was smooth and that the team could support you every step of the way. We truly appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Great service

easy to order and delivered as per scheduled

16 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Bridey,
Thank you for your kind review! We’re so pleased to hear the ordering process was easy and everything was delivered as scheduled 😊
We really appreciate your support!

Rated 5 out of 5 stars

Branded Tote Bag

Excellent service - would order again!

13 November 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Tayla,
Thank you for your great feedback! We’re so glad to hear you were happy with the service and your branded tote bags 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great communication.

Very happy and returning client. Smooth process and will use them again.

1 November 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi David,
Thank you for your lovely review! We’re so pleased to hear you had a smooth experience and that you’re a returning client 😊
We truly appreciate your continued support and look forward to working with you again!

Rated 5 out of 5 stars

Seamless experience and quality shirts

Team was very responsive, communicated well and the entire purchase experience was seamless.

I was very impressed with the quality of the shirts, the fabric, the fit and the print was excellent. Highly recommend it.

30 October 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you so much, Bachir! 😊
We’re thrilled to hear that you had such a smooth and positive experience with our team. Clear communication and responsive service are always our top priorities. We really appreciate your feedback and look forward to helping you again soon!

— The Payless Promotions Team

Rated 5 out of 5 stars

Billiant Company to Use

One of the easiest transactions I have ever done. Thank you to the team at Payless Promotions for making this process simple, on time and quick. Will definitely use this business again.

2 November 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Fiona! 😊
We’re so happy to hear the process was simple and on time, that’s exactly what we aim for! We really appreciate your kind feedback and look forward to working with you again soon.

— The Payless Promotions Team

Rated 5 out of 5 stars

What we expected

What we expected, good price and arrived on time

3 November 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks, Andrew!
We’re glad to hear everything met your expectations and arrived right on time. We appreciate your feedback and hope to work with you again soon!

— The Payless Promotions Team

Rated 5 out of 5 stars

Great Service

Went above and beyond to have my order arrive for my function, great support given and so helpful and well priced.

3 November 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you so much, Linda! 💙
We’re thrilled to hear our team could help make sure your order arrived in time for your function. It’s wonderful to know you found our service helpful and well-priced. We really appreciate your kind words!

— The Payless Promotions Team

Rated 5 out of 5 stars

Awesome quality but sizes come up BIG!

Love the quality of the t-shirts and silkscreen printing. Super easy staff to communicate and deal with. Great value products. The only issue is the sizing comes up big - at least one size bigger than expected. Next time we'll adjust our order bearing this in mind.

6 October 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks so much, Taz! 😊
We’re so glad you love the quality of your tees and print and really appreciate your kind words about our team and service. Thanks also for the feedback on sizing; that’s super helpful for us and other customers to know. We look forward to helping with your next order!

— The Payless Promotions Team

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Thanks so much, Tracy! We’re really glad to hear you found our service fast and supportive, that’s exactly what we aim for with every order. It was a pleasure working with you and the team at Lion Underwriting. We look forward to helping again soon! 😊

Rated 5 out of 5 stars

great customer service and friendly…

great customer service and friendly helpful staff

27 October 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Robyn! We’re so pleased to hear you had a great experience with our team. Providing friendly and helpful service is always our goal. We really appreciate your support and look forward to assisting Lifetime Connect again soon! 😊

Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE

I had a last-minute request for promotional items, and Payless Promotions went above and beyond to exceed my expectations. Despite the short notice, they delivered a high-quality bottle opener engraved with our DeconSafe Solutions logo. Jazz was absolutely fantastic—providing exceptional customer service, a quick turnaround, and great pricing. I highly recommend Payless Promotions for their professionalism, efficiency, and commitment to customer satisfaction!

22 October 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Katrina,

Thank you so much for your amazing feedback! We’re thrilled to hear you were happy with the engraved bottle openers and that everything came together smoothly despite the short turnaround. Jazz will be delighted to know her service made such a positive impact.

We truly appreciate your recommendation and look forward to helping DeconSafe Solutions again with your future promotional needs.

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