Payless Promotions Reviews 1,372

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including uniforms, engraved items, and printed merchandise, often noting that items exceeded their expectations. Many people highlight the exceptional staff, describing them as helpful, friendly, and professional, providing excellent service with great communication and quick turnaround times. Consumers also appreciate the smooth ordering process and the wide selection of products available. However, some customers experienced issues with color accuracy, finding that the actual product color differed from the proof. A few other people also felt that sizing ran large, and one reviewer noted that the fabric quality of a specific product was poor, making it look cheap.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent quality of items, including... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Order

Users describe positive interactions with order. Customers consistently praise the efficiency and speed of... See more

Based on these reviews

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hats and Stress Horses-exactly to specs and promises…Thank You. …

Main thing for me-being able to ring and speak to someone in person with my queries or concerns. I’m probably a bit ‘old school’ but being able to receive verbal communication, support and reassurance to the outcomes I required was at once incredibly important through what could have been challenging times (guarantee of delivery due to fuel crisis/couriers etc the most prescient worry at the time). Jazz and Tiana could not have been more pleasant, helpful and effective in my dealings with them. Thank you guys-you have made Payless Promotions an easy recommendation in the future.

14 April 2026
Rated 5 out of 5 stars

I had a fantastic consultant that was…

I had a fantastic consultant that was able to take me through the process clearly. She was also able to be upfront with expected costs and timeline of ordering products. My products arrived ahead of schedule and they were all in fantastic condition. Very happy!

1 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Annie,
Thank you so much for your kind words! We're thrilled to hear your consultant guided you clearly through the process and that everything arrived ahead of schedule in great condition. We really appreciate your feedback and look forward to working with you again 😊

Rated 5 out of 5 stars

Loved it

Loved it. It was very easy to order. Jazz was very supportive and responsive. It was a pretty easy process.
The quality of the caps was great as well.

15 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Dilini,
Thank you for your lovely review! We're so glad to hear Jazz was supportive and responsive, and that you found the ordering process easy. Great to know you’re happy with the quality of the caps too! We look forward to helping you again in the future 😊

Rated 5 out of 5 stars

Every time I deal with Hayley it is…

Every time I deal with Hayley it is always a pleasant experience, product is always the quality expected.

14 April 2026
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Reply from Payless Promotions

Hi George,
Thank you for your continued support! It’s always a pleasure working with you, and we’re so glad Hayley consistently delivers a great experience. We appreciate your feedback and look forward to your next order 😊

Rated 5 out of 5 stars

Front office very friendly and helpful

Front office very friendly and helpful. I made a mistake with my artwork just before production. The front office staff pulled out all stops to fix this which included amending the artwork. Great service.

14 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi David,
Thank you for your kind feedback! We're so pleased our team could step in and assist with your artwork just in time for production. It’s great to hear you found the team friendly and helpful—we’ll be sure to pass this on. We look forward to working with you again 😊

Rated 5 out of 5 stars

Great service

2 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Michael,
Thank you for your review! We’re glad to hear you had a great experience with our service. We appreciate your support and look forward to assisting you again 😊

Rated 5 out of 5 stars

Fantastic communication and timely turn…

Fantastic communication and timely turn around.

31 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Adam,
Thank you for your great review! We're so pleased to hear you were happy with the communication and turnaround 😊
We really appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

Would recommend

Very happy working with Jazzmine and the team. The process was very seamless and nothing was ever too much trouble. The quality of each item was also great! Will definitely be working with them again.

2 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Lauren,
Thank you so much for your kind feedback! We’re thrilled to hear you had such a seamless experience working with Jazzmine and the team 😊
It’s great to know you were happy with the quality of your items as well. We truly appreciate your support and look forward to working with you again on your next project!

Rated 5 out of 5 stars

Every interaction was professional

Every interaction was professional, timely and all team members I dealt with were knowledgeable. Nothing was too much trouble and realistic timeframes were given. I am delighted with service and products

6 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Kelly,
Thank you so much for your wonderful feedback! We’re delighted to hear that every interaction was professional and timely, and that our team could provide knowledgeable support throughout 😊
It’s great to know you’re happy with both the service and the final products. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Value and quality

As an ongoing purchaser I rate Payless promotions highly for their personal service , value and a very quick supplier of the items chosen

1 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Robert,
Thank you for your continued support and kind words! We really appreciate you recognising our personal service, value, and quick turnaround 😊
It’s always a pleasure working with you, and we look forward to assisting with your next order!

Rated 5 out of 5 stars

Hayley and the team at Payless…

Hayley and the team at Payless Promotions were great to deal with, quick and efficient in providing the drink bottles for our local cricket club.
Would definitely recommend.

22 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Amie,
Thank you for your lovely review! We’re so glad to hear you had a great experience working with Hayley and the team 😊
It’s great to know the drink bottles were delivered quickly and efficiently for your cricket club. We really appreciate your recommendation and hope to work with you again soon!

Rated 4 out of 5 stars

Swift

Swift , professional response to the order and very happy with the merchandise.

18 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Stevie,
Thank you for your great feedback! We’re so pleased to hear you were happy with the swift and professional service, as well as the merchandise 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Once again Hayley was fantastic to work…

Once again Hayley was fantastic to work with during the sales process. My order was processed quickly and with ease

16 February 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jessica,
Thank you for your lovely feedback! We’re so glad to hear you had another great experience working with Hayley 😊
It’s great to know your order was processed quickly and smoothly. We really appreciate your continued support and look forward to working with you again!

Rated 5 out of 5 stars

Last Minute Order!

Last Minute Order!

Had an event coming up and realised that we needed more calico bags. Emailed our account manager and had a new order sorted within an hour. Products arrived promptly and look fantastic! A+

19 March 2026
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Reply from Payless Promotions

Hi Beau,
Thank you for your fantastic review! We’re so pleased we could assist with your last-minute order and get everything sorted quickly for your event 😊
It’s great to hear the calico bags arrived promptly and looked fantastic. We really appreciate your support and look forward to helping again in the future!

Rated 5 out of 5 stars

Fast, Efficient & Professional Service

Excellent service and smooth delivery of our promotional items. Everything arrived in perfect condition - highly satisfied!

17 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Karen,
Thank you for your kind feedback! We’re delighted to hear you were happy with the fast, efficient, and professional service 😊
It’s great to know your items arrived in perfect condition. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great Service

The team at Payless Promotions were great, super polite every time I called, and were so willing to help give me the best experience. The shirts ordered arrived the day before the event, right on time and the quality was excellent and the artwork was vibrant and detailed. I was so very pleased and impressed with the quality service to rush my order to me to have it by the day I needed. I highly recommended A+++

6 March 2026
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi Chloe,
Thank you so much for your amazing review! We’re thrilled to hear you had such a positive experience with our team and that everything arrived right on time for your event 😊
It’s great to know you were happy with the quality of the shirts and the vibrant artwork. We really appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Thankyou very much for your efficient…

Thankyou very much for your efficient service. Loved our printed volunteers gifts - looked very professional and work was done very quickly. Thanks

8 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jessie,
Thank you so much for your kind words! We’re so glad to hear you loved the printed volunteer gifts and that everything looked professional 😊
It’s great to know the turnaround and service met your expectations. We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent experience overall

Delivery was on time, quality of the hoodies is good. Overall it was excellent from the time we enquired and asked for a quote and throughout the process.

25 February 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Heidi,
Thank you for your lovely feedback! We’re so pleased to hear you had an excellent experience from enquiry right through to delivery 😊
It’s great to know you were happy with the quality of the hoodies and that everything arrived on time. We really appreciate your support!

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Hi SydWest Multicultural Services,
Thank you for your feedback! We’re so glad to hear you were happy with the customer service 😊
We really appreciate your support and look forward to working with you again in the future!

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