Clive was fantastic. Really went above and beyond to assist us today. Unfortunately, our matter went from a simple tap replacement to issues with small leaks and piping. However, Clive not only replac... See more
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Review summary
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Had a tall kitchen unit delivered and fitted by Clive yesterday. Definately a 5 star review. He was punctual, friendly, polite with excellent installation of unit and cleaned up so no mess at all.... See more
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Martin - Outstanding and absolute amazing! He entered my house with a kind demeanour, taking his shoes off without being asked too and was very polite in general. Martin cleaned up after himself when... See more
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Clive came to fix the LED under-light in my kitchen, which turned out to need a new transformer. He was absolutely fantastic from start to finish. He was very friendly and chatty, which immediately pu... See more
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4.8
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great fitting by Martin!
6 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your positive feedback, we look forward to helping you again in the future.
The Paula Rosa Kitchens Team
Really great service
Really great service. Fast and efficient, really friendly and professional service. Would highly recommend
5 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your kind words and recommendation. We’re delighted to hear you found the service fast, efficient and friendly, that’s exactly the experience we aim to deliver for every customer.
It was a pleasure working with you, and we really appreciate you taking the time to share your feedback. Enjoy your new kitchen, and please don’t hesitate to reach out if we can help with anything in the future.
The Team at Paula Rosa Kitchens
Repair kitchen light
Clive was very polite, meticulous in his repairs, and quickly resolved my problem. He was excellent.
5 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for taking the time to share your feedback. We’re so pleased to hear that Clive was polite, thorough and able to resolve your issue quickly. We take real pride in the care and attention our team brings to every visit, so it’s lovely to know Clive delivered such an excellent experience.
We’ll be sure to pass your kind comments on to him. Thanks again for choosing Paula Rosa Kitchens.
Great service from Martin
Martin fixed my kitchen drawer really quick, thank you!
4 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your review, we're pleased Martin was able to fix your drawer so quickly and look forward to helping you again in the future.
Best wishes
Paula Rosa Team
The team of designers were great
The team of designers were great. The showroom had great selection of kitchens to see and I have was shown the options I could have. Fitting went very well. The contractor was lovely, very tidy worker and great and sorting out those little snags they come across occasionally. He finished on time and it looks great. I rate Paula Rose highly. Thank you for such a great service.
1 August 2025
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your positive review, we really appreciate you taking the time to share your experience.
It’s fantastic to hear that you enjoyed visiting our showroom and that the team were able to guide you through all the options to find the right kitchen for your home. We’re especially pleased the installation went smoothly too, our fitting partners take real pride in being tidy, considerate and resolving any little snags quickly, so it’s great to know that showed.
We hope you enjoy your new kitchen for many years to come, and thank you again for rating us so highly and choosing Paula Rosa Manhattan.
Great kitchen company
I wasn’t aware that there was a kitchen company in Lancing, and I was pleasantly surprised to find Paula Rosa on my door step. Armed with my kitchen sizes I met with Tony at the showroom. He asked me all sorts of questions on colours and handles and what I was after. A few days later I got the pictures and quote. Fast forward a few weeks and the kitchen was booked for fitting. The kitchen arrived when expected and the fitting team set to work. They were clean and courteous throughout the time at my house. There were a couple of small issues that were fixed right away, and I couldn’t be happier with the result.
2 June 2025
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for taking the time to share your experience, and we’re especially glad you discovered us right on your doorstep!
It’s great to hear Tony looked after you so well from the very first visit, taking the time to understand exactly what you wanted and turning your ideas into a design you loved. That early planning stage is so important, so we’re pleased you felt supported throughout.
We’re also delighted our fitting team made such a positive impression. Being clean, courteous and quick to resolve any small issues is all part of the service we aim to deliver, so it’s lovely to know that came through.
Most importantly, we’re thrilled you’re happy with the finished kitchen. We hope you enjoy it for many years to come, and thank you again for choosing us.
Amazing selection & First Class service
Amazing selection of doors, appliances and worktops. First class knowledge and service from the team in the showroom. AND, great prices!
9 December 2025
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your lovely review!
We’re delighted you enjoyed the range of doors, appliances and worktops, and even more pleased that our showroom team could share their knowledge and make the experience such a positive one. Helping customers find the right kitchen at the right price is exactly what we aim for.
We really appreciate you taking the time to share your feedback and hope you enjoy your new kitchen for many years to come.
We recently had a full kitchen supplied…
We recently had a full kitchen supplied and installed by Paula Rosa Kitchens, and I honestly couldn’t be happier with the whole experience.
From the very first design meeting, Alastair was exceptional. He really listened to what we wanted, understood how we use our space day to day, and turned that into a kitchen design that is not only beautiful but incredibly practical. His attention to detail and product knowledge gave us total confidence we were in the right hands.
What really set this apart was that it wasn’t just a kitchen supply they handled everything. The fitting team were professional, tidy and clearly took pride in their work. The worktops, flooring, lighting and painting were all coordinated seamlessly, which made the whole process completely stress free for us. Every trade that came into the house was polite, respectful and worked to a very high standard.
Communication throughout was brilliant. We always knew what was happening and when, and any small questions were dealt with quickly and professionally. The finish is superb you can see the quality in every detail.
It’s rare these days to find a company that delivers on design, service and execution, but Paula Rosa Kitchens and especially Alastair absolutely did.
I would recommend them to anyone locally in Storrington and surrounding areas without hesitation.
A genuinely 5-star experience.
19 January 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for taking the time to share such a thoughtful review, it truly means a lot to us.
We’re delighted to hear how happy you are with your new kitchen and the whole journey from design through to installation. Alastair and the wider team take real pride in creating spaces that are both beautiful and practical, so it’s wonderful to know you felt supported and confident every step of the way.
We’ll be sure to pass your kind words on to everyone involved, especially the fitting and trades teams, who always appreciate the recognition.
Thank you again for choosing Paula Rosa Kitchens and for recommending us locally. We hope you enjoy your kitchen for many years to come!
Warm regards,
The Paula Rosa Kitchens Team
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