Clive was fantastic. Really went above and beyond to assist us today. Unfortunately, our matter went from a simple tap replacement to issues with small leaks and piping. However, Clive not only replac... See more
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Review summary
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Had a tall kitchen unit delivered and fitted by Clive yesterday. Definately a 5 star review. He was punctual, friendly, polite with excellent installation of unit and cleaned up so no mess at all.... See more
Company replied
Martin - Outstanding and absolute amazing! He entered my house with a kind demeanour, taking his shoes off without being asked too and was very polite in general. Martin cleaned up after himself when... See more
Company replied
Clive came to fix the LED under-light in my kitchen, which turned out to need a new transformer. He was absolutely fantastic from start to finish. He was very friendly and chatty, which immediately pu... See more
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4.8
Excellent
88 reviews
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Replied to 100% of negative reviews
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Excellent work by Martin
Martin did a great job installing extra cabinets in my utility room. He managed to come up with a good solution to a problem we encountered and I’m delighted with the end result. Work was done efficiently and neatly and the area left clean and tidy. I couldn’t be more pleased. Thank you Martin. You’re a credit to the company
11 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
What wonderful feedback — thank you. We’re delighted to hear Martin found a practical solution during the installation and that you’re so pleased with the finished utility room cabinets. It’s great to know the work was completed efficiently, neatly and with everything left clean and tidy. We’ll make sure Martin sees your kind comments.
Kevin from Paula Rosa
Kevin came to replace our freezer door. Very polite, dealt with quickly with no mess. Pleased with result.
11 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your review. We’re pleased to hear Kevin replaced your freezer door quickly and tidily, and that you’re happy with the result. We’ll be sure to pass your feedback on to him.
Clive was absolutely brilliant!!
Clive was absolutely brilliant! He sorted our blown down lights and corrected the installation of all the kitchen Plinths! Work was done to an amazing standard. Clive also noticed a couple of other bits that weren’t quite right and fixed these for us also! Great service which is often hard to come by these days! Thanks again Clive!!
8 May 2026
Unprompted review
The guys were great and the job they…
The guys were great and the job they have done was brilliant and we highly recommend, Clive and kev you are the bees knees
7 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your lovely review. We’ll be sure to pass this on to Clive and Kev, they’ll be chuffed to bits. Great to hear you’re so happy with the result, and we really appreciate the recommendation.
Martin did an excellent job installing…
Martin did an excellent job installing the kitchen cabinets and went above and beyond to make sure everything was done on time.
29 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind words, we’re delighted to hear you had such a positive experience.
Martin takes great pride in his work, so it’s fantastic to know his attention to detail and commitment to getting everything completed on time made a difference. We’ll be sure to pass on your feedback to him.
Wishing you many happy years enjoying your new kitchen.
Best wishes
PRK Team
Had a tall kitchen unit delivered and…
Had a tall kitchen unit delivered and fitted by Clive yesterday.
Definately a 5 star review. He was punctual, friendly, polite with excellent installation of unit and cleaned up so no mess at all.
We are very pleased with the new cabinet and how it compliments the kitchen.
Thank you
Nicola & Malcolm
29 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you, Nicola & Malcolm, for your wonderful review.
We’re so pleased to hear how happy you are with your new tall unit and that it complements your kitchen so well. Clive will be delighted to know his punctuality, care, and attention to detail made such a positive impression, and that everything was left clean and tidy.
We’ll be sure to pass on your kind feedback. Wishing you many years of enjoyment from your new addition.
Martin did a brilliant job fitting my…
Martin did a brilliant job fitting my kitchen cupboards, fully recommend
24 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind recommendation, we really appreciate it.
We’re delighted to hear that Martin did such a brilliant job fitting your kitchen cupboards. His attention to detail and care in every installation make a real difference, and we’ll be sure to pass on your feedback.
We hope you enjoy your kitchen for many years to come.
Plumbing for the washing machine - Martin…
Martin done a perfect job and fixed everything that was broken all to do with the plumbing of the washing machine. Left everything tidy and the job looks clean and smart now leaving us without any worry of it happening again.
23 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely feedback.
We’re so pleased to hear that Martin was able to resolve the issue and leave everything working as it should. His care, attention to detail and tidy finish are something we take great pride in, so it’s wonderful to know this came through in your experience.
We’ll be sure to pass on your kind words, and we’re glad you can now enjoy your kitchen with complete peace of mind.
Kevin & Martin did an excellent job
Kevin & Martin did an excellent job; they also incorporated all little changes I asked for. They were very fast, efficient and thorough. They left the place spotless. They were polite, friendly and very professional. I have no hesitation in recommending their services and using them again in the future. I wish them all the best. Thank you Kevin and Martin.
22 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for taking the time to share your experience.
It’s great to hear that Kevin and Martin were able to bring everything together so smoothly, especially with the additional changes along the way. Their approach, efficient, considerate and detail-focused, is exactly what we aim to deliver on every project.
We’re so pleased you’re happy with the result, and that everything was left just as it should be. We’ll make sure your feedback is shared with them, and we really appreciate your recommendation.
We wanted to add some extra units to…
We wanted to add some extra units to our new build kitchen.
Sales team were really helpful.
Our fitter on the day was Martin and he did a great job and was a really lovely guy. My husband is a tradesman and he was very impressed with the standard of the units and Martins professionalism.
10 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind review.
We’re so pleased to hear that adding to your new build kitchen was a smooth experience, and that our sales team were able to support you along the way. It’s great to know Martin made such a positive impression on the day, both in his workmanship and professionalism.
To hear your husband, as a tradesman, was impressed with the quality of the units and installation is especially rewarding. We’ll be sure to pass on your feedback, and we hope you enjoy your kitchen for many years to come.
Martin was punctual and did a great job…
Martin was punctual and did a great job in setting up our kitchen island. Ensuring its placed in the right place and fits perfectly into our kitchen.
14 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely feedback. We’re really pleased to hear that Martin did a great job replacing your freezer and cupboard doors. We’ll be sure to pass on your thanks to him!
The Paula Rosa Kitchens Team
They have replaced the freezer door and one of the cupboard door.
Martin has replaced the freezer door and one of the cupboard door and has done a great job. Thanks
13 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for taking the time to share your feedback. We’re delighted to hear you’re happy with the work on your freezer and cupboard doors, and that Martin left such a positive impression.
We hope to see you again in the near future.
Best wishes
The PRK Team
We were very impressed!
We were very impressed with the staff, who were extremely helpful, very knowledgeable and gave good advice.
Quality of our order, when received, was also exceptional. A couple of hiccups, one being ours, which were quickly resolved by Tracy, who looked after us from our first enquiry until completion.
Overall, we were very impressed!
22 January 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for such a lovely review, we’re really pleased to hear how impressed you were with both our team and the quality of your order. It’s great to know the advice and support you received made a difference throughout the process.
We’re especially glad Tracy was able to guide you from your first enquiry through to completion and quickly resolve the couple of hiccups along the way, she’ll be delighted to hear your feedback.
Thank you again for your kind words, and we hope you enjoy your new kitchen!
Great experience
Great service all in all. The communication with the sales team was really good (thanks Tracy!) and Martin was great at fitting the new doors. He is very meticulous and considerate.
2 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Really great to hear everything went so smoothly, thank you for taking the time to share your experience. We’re delighted the communication from Tracy kept things clear and easy throughout, and that Martin’s attention to detail and care made such a positive impression during the fitting. We’ll be sure to pass on your kind words to them both. Enjoy your new doors!
Best wishes
PRK Team
Excellent all round service from Paula Rosa
Always excellent customer service. The Sales Dept are knowledgeable, and attentive, providing an efficient, friendly service. The fitters are very experienced, knowledgeable & friendly, taking care in my home to get everything just right, leaving the area clean and tidy, having vacuumed and removed packaging. I always think of Paula Rosa first for my kitchen as I know the order will be monitored and well managed and the fitting will be expertly handled.
25 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you received excellent service from start to finish.
It’s great to know our Sales team were helpful and attentive, and that our fitters delivered the high standard of workmanship and care we always aim for. We’ll be sure to pass your feedback on to the team, they’ll really appreciate it.
We’re especially pleased to hear that Paula Rosa Kitchens is your first choice, and we look forward to working with you again in the future.
Best wishes,
The Paula Rosa Kitchens Team
Replace kitchen worktop
Absolutely impeccable service. I was not looking forward to having all three kitchen worktops replaced due to some damage . There is something about “ old school generation “ from start , during and on completion on my experience. I can not fault our fitter at all . He was a very clean and tidy worker and attention to detail was 100% . I didn’t really have to wipe the cupboards or clean at all after he left . One very happy customer. Thank you Martin . It was a pleasure.
16 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your fantastic review. We completely understand that having worktops replaced can feel daunting, so we’re delighted to hear the whole experience felt smooth and well managed from start to finish.
It’s especially great to hear your feedback about Martin. His attention to detail, pride in his work and respect for customers’ homes are exactly what we aim to deliver, and we’ll make sure your kind comments are passed on to him.
We’re so pleased you’re happy with the end result, thank you again for choosing Paula Rosa Kitchens.
Best wishes,
The Paula Rosa Kitchens Team
Clive was very friendly and professional
Clive was very friendly and professional
9 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your review. We’re really pleased to hear that Clive made such a positive impression, his friendly and professional approach is exactly what we strive for.
We’ll be sure to pass your feedback on to him.
Best wishes,
The Paula Rosa Kitchens Team
Great service very polite and…from Kevin
Great service very polite and professional
9 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Hi Kevin,
Thank you for your review. We’re really pleased to hear you received such polite and professional service, it’s exactly what we aim to deliver for every customer.
We appreciate your feedback and hope to work with you again in the future.
Best wishes,
The Paula Rosa Kitchens Team
Really great service and a lovely kitchen!
Really great service and a great kitchen. Design and ordering was a breeze through Tracy and the fitting from Martin and Dave was professional, prompt and high quality! Would have no reservations about using prm again!
4 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your wonderful review. We’re delighted to hear that you’re so pleased with your new kitchen and that the whole experience went smoothly from start to finish. Tracy will be thrilled to know that the design and ordering process felt so easy, and we’ll be sure to pass on your kind words to Martin and Dave for their professional installation.
It’s great to know you’d have no hesitation in using Paula Rosa Kitchens again, that really means a lot to the team. We hope you enjoy your new kitchen for many years to come.
Kevin was very professional
Kevin was very professional clean and tidy. Lovely install with no mess. Would highly recommend
3 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind review. We’re really pleased to hear that Kevin delivered such a professional service and left everything clean and tidy after the installation. It’s great to know you’re happy with the result.
Your recommendation means a lot to us, thank you for taking the time to share your feedback.
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