Unbelievable that you are trying to force Mascotte rolling papers into my online checkout cart. Actively promoting smoking is completely uncalled for. Honestly, the only reason I'm buying online in th... See more
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Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more
Company replied
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more
Company replied
Truly excellent customer service. Reached out before processing my order as they realised I would likely incur import fees with my Chlorophll AM1, just to make sure I still wanted them. Of... See more
Company replied
Company details
Written by the company
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Contact info
Zeedijk 68, 1012 BA, Amsterdam, Netherlands
- +31 20 3318571
- info@patta.nl
- patta.nl
4.1
Great
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
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Truly excellent customer service
Truly excellent customer service.
Reached out before processing my order as they realised I would likely incur import fees with my Chlorophll AM1, just to make sure I still wanted them.
Of course I didn’t mind, I was just happy to have managed to get a pair.
Plenty of other retailers could take a leaf out of their book.
PattaFam4Life ☘️
13 September 2024
Unprompted review
Reply from Patta
Thanks Liam! 💚
Canceled my order because I use a promo…
Canceled my order because I use a promo and say it was bécause of no stock they lyin
Edit : the promo code was available on Twitter no cookgroup
And people like you say me buy a lot of product on your website.
And all of stock of the am1 go to reseller so stop being clown and say people like me not welcome.
Started by securise your pitty website, every release go to the bot sneaker owner.
13 September 2024
Unprompted review
Reply from Patta
You misused a promo code that was shared via cook groups (and wasn't public). People like you are not welcome at PATTA. Let it be known.
Very polite and fast to answer
Very polite and fast to answer, probably the best customer service i’ve ever experience
19 September 2024
Unprompted review
Reply from Patta
Thanks Domenico!
Patta 4 Life!
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got in touch with the support team they made it their mission to rectify the situation and was able to secure a pair in my size. I’m eternally grateful for their love, and professionalism throughout this whole process.
Big thank you to Tomas!
PATTA4LIFE! 💚
19 September 2024
Unprompted review
Reply from Patta
Thanks Moe!
Thank you Patta!!
Thanks Tomas for all your care and attention. Love that brand and shop. Recommended.
19 September 2024
Unprompted review
Reply from Patta
All love Marc
Change of address
Got in touch with Patta after placing order, as put address in wrong. Thomas replied & updated my order promptly. Really good communication & got my new sneaks quickly. Thank you
13 September 2024
Unprompted review
Reply from Patta
U the best Natali 💚
Great Customer Service
Great Customer Service
Appreciated fast answer and more importantly : effective action.
Thanks
15 September 2024
Unprompted review
Reply from Patta
Thnx Jonathan! 🙏🏼
100% 👍🏻
Super expérience et pas des moindres.
Le service est exceptionnel et la communication au top 💚👍🏻
Je recommande à 100% 😀
Great experience and not the least.
The service is exceptional and the communication is top notch 💚👍🏻
I recommend 100% 😀
13 September 2024
Unprompted review
Reply from Patta
U the man Jeremy!
Very good contact with Tomas from…
Very good contact with Tomas from Patta, i will buy here in the future no doubt about that, from order to delivery everything went well. The response from Tomas was friendly and fast, thanks
13 September 2024
Unprompted review
Reply from Patta
All love Maurice!
Perfect customer service
Perfect customer service! I love these guys
13 September 2024
Unprompted review
Reply from Patta
All love Fran! 💚
Tomas did it again
Tomas did it again ! Best support experience ever ! Keep up the good work
13 September 2024
Unprompted review
Reply from Patta
Thanks! 💚
Ordered from EU site
Ordered from EU site, but then realised I can order from the UK site and save on EU delivery and import costs.
Quiroga was able to cancel my EU order swiftly and kept me updated on the whole process. I was then able to order from the UK site.
Big up the Patta fam holding it down as usual!
One love ❤️
11 September 2024
Unprompted review
Tomas is a legend!!!
Got through to Tomas on live chat about an order I made. Didn't recognise this patta shipping protection thing in my order and it was valued much higher than the 2.5% of my order it should've been. Tomas refunded me the difference and sorted everything for me. Top legend much respect to Tomas <3
10 September 2024
Unprompted review
Patta goated
The In-shop experience was good anyway. Today I got a little problem & write the support. They answer in 10 minutes and helped me. I’m thankful and can only prefer Patta & their service
3 September 2024
Unprompted review
Reply from Patta
Thanks Noah!
UPS dit a bit of a messy delivery but…
UPS dit a bit of a messy delivery but Christal from Patta helped me out. She did that with calm and confidence and also was very quick with her responses by mail. So very happy with how she deliverd the Patta service. All good!!!
29 August 2024
Unprompted review
Reply from Patta
Appreciate it Yuri! 👑
Always the best service
Always the best service. Wish yall bring some archive items back in stock btw. Jungle tee and the wild at hart bodywarmer if I could be specific 😂 keep it up fam 💛
15 August 2024
Unprompted review
Reply from Patta
Thanks! ❤️🔥 Keep an eye on those brings backs! 🔥👀
Reply from Patta
Dank Annemarie!
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